We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Se mer
Företaget har svarat
The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... Se mer
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Edmund was very helpful and explained all the details of the items fully. He had excellent customer service. Thank you 🙏 It was a pleasure speaking to him and I look forward to receiving my new fur... Se mer
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Lower High Street, Unit B, WD17 2JZ, Watford, Storbritannien
- 0333 999 9806
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Review
The salesman was fine professional and helpful throughout the process on the day
Await further contacts removal clearance etc and updates on orders - sofas etc the carpet-rug delivered was left outside by the way yesterday!
19 maj 2026
Svar från DFS Furniture - Watford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good experience everything was…
Very good experience everything was explained clearly
26 maj 2026
Svar från DFS Furniture - Watford
Hello Liz,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
George was excellent
George was excellent. Really friendly, very knowledgeable and made everything very simple for us to order exactly what we needed. Highly recommend going to see him!
25 maj 2026
Svar från DFS Furniture - Watford
Hello Steve,
Thanks for your lovely feedback, we’re glad to hear George met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful & informative
23 maj 2026
Svar från DFS Furniture - Watford
Hello Heather,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dfs experience
My wife and I went to buy a bed and the guy that served us couldn’t have been more helpful from start to finish explaining everything as he went along. First Class top-notch would highly recommend it well done People.
24 maj 2026
Svar från DFS Furniture - Watford
Hello Mark,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I went to DFS in Watford and had great…
I went to DFS in Watford and had great service whilst selecting my sofa. The sales lady (embarrassingly I forgot her name starting with N) was very informative and gave me confidence the sofa I ordered is modular and will fit in my house. 5 to 6 week delivery is great too and a factor in selecting DFS who make my sofa in the UK Finance option is a bonus when selecting a sofa. I would certainly recommend DFS.
23 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service from Ed!
23 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Watford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing customer service from Moez
Sofa has only just been ordered, so can't comment on that yet. But incredible customer service from Moez, he really went above and beyond. Explained all the options clearly, the pros and cons, and he knew the range incredibly well. Also a very honest guy.
14 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Staff were so friendly and helpful
Staff were so friendly and helpful. George explained everything I needed to know clearly and full.
Couldn't have asked for more.
Great experience
22 maj 2026
Svar från DFS Furniture - Watford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great staff all round
Friendly team and great service. I’ve been in there to buy 3’ different sofas in under a year.
19 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Samir was Friendly and professional.It…
Samir was Friendly and professional.It was a pleasure dealing with him.I only ever buy sofas from DFS.Thanks Guys Kind Regards Adam.
18 maj 2026
Svar från DFS Furniture - Watford
Good morning Adam,
Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Wonderful service, happy customers!
George greeted us with kind words, and a cheery sense of music. We had come in with intentions of a quality sofa, and left with a wonderful service on top of that! Answered all our queries, set our mind to focus on what we were looking for, and left us with a smile and a happy customer. Thanks for your your service George!
17 maj 2026
Svar från DFS Furniture - Watford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
17 maj 2026
Svar från DFS Furniture - Watford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
The staff was very helpful and made me…
The staff was very helpful and made me understand the order clean . The customer service is safe
6 mars 2026
Svar från DFS Furniture - Watford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Watford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Very knowledgeable ales assistant with…
Very knowledgeable ales assistant with a ftiendly manner.
Promised delivery of sofas the following week andvthey arrived with very nice delivery men eho unpacked and fitted the cusiond and took all the wtapping away as promided.
9 maj 2026
Svar från DFS Furniture - Watford
Good morning Susan,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Watford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
HAPPY PURCHASE
George was my salesman.
He was very patient and took time to explain into details all offers on board.
He made me make the right choices and I’m very happy for my purchase.
I recommend Dfs to everyone looking for quality yet affordable sofas.
14 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Detta är Trustpilot
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