We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Se mer
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The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... Se mer
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All in all a great experience at DFS Watford, my partner and I arrived at the site and had a look around for around 30 minutes, there was no pressure from any of the staff while we were looking. When... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Lower High Street, Unit B, WD17 2JZ, Watford, Storbritannien
- 0333 999 9806
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
George was really helpful and explained…
George was really helpful and explained everything in full. Great customer service
19 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We visited the DFS store in Watford…
We visited the DFS store in Watford three times before deciding to purchase our sofas, and throughout each visit, Edmund provided excellent service. He was friendly, patient, and took the time to explain all the available options without any pressure.
His knowledge, professionalism, and willingness to answer our questions made it much easier for us to make an informed decision\. We really appreciated his helpful approach and would happily recommend both Edmund and DFS to anyone looking for new furniture.
11 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I got a very good well come smile from…
I got a very good well come smile from mo . Mo very helpful and full of all the information on the sofas I was ordering . He my experience a happy one will come anytime so 10 for service today .
18 juli 2026
Svar från DFS Furniture - Watford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The sales assistant was clear and…
The sales assistant was clear and straight to the point and gave excellent customer service
17 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Watford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service!
We had help and reassurance regarding the care of the sofa and delivery!
5 juli 2026
Svar från DFS Furniture - Watford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful staff and reasonably priced!
Found the sofa we liked, sales rep was extremely helpful in explaining all details and offers, and helped set up payment plan.
All staff were kind and helpful throughout, not pushy and allowed us space to look around at our own speed.
13 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service
Edmund was a great salesman. Very friendly but didn’t push. He knew his stock extremely well and gave me lots of advice.
12 juli 2026
Svar från DFS Furniture - Watford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpfull and kind lovely lady who help me with my new sofa.no pressure made me feel welcome
Lovely staff.and service no pressure.made me feel very welcome and helpfull i would recommend them
12 juli 2026
Svar från DFS Furniture - Watford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Edmond was very helpful and the sofas…
Edmond was very helpful and the sofas are really good. Excellent staff, excellent service.
12 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
My visit to the store was very good
My visit to the store was very good, the staff were very friendly, welcoming, and attentive. My needs were successfully met on my trip, anytime I need anything in the future I will be back. Kalpana was great with me, she had a lot of patience and time. Her customer service skills were excellent, she made me feel that my views were heard and taken into consideration.
11 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Lee and the team in the Watford store
Lee and the team in the Watford store, thanks for making buying a sofa so easy. Your sales lady listened to my requirements, especially with a narrow front door, so we selected the right sofa. The sofa was delivered earlier than expected, although it took two deliveries to get the sofa into my house.
The experienced second crew were brilliant and Lee many thanks for the generous hamper which arrived yesterday to apologise for the first delivery.
The sofa looks great and is comfortable. Having shown family and friends photos of the hamper, they are impressed with your customer focus.
30 juni 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Watford
Hello Alan,
Thank you for taking the time to leave us a 5* review. We’re happy that Lee met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind regards,
Lia
DFS Customer Support
I went to the Watford store on Sunday…see above
I went to the Watford store on Sunday 5th July and was seen by Lee, The store Manager. I explained which chairs I required, recliners/risers, but said I needed to talk to my husband first. I again went today 7th July and was well attended by another salesman, very helpful and listened to my requirements. I placed the order straight away and was well impressed by the service I got.
7 juli 2026
Svar från DFS Furniture - Watford
Hello Hilary,
We're really grateful you shared this amazing 5* review. We are glad to hear that Lee helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
At the watford branch
At the watford branch, Khadija helped us a lot with picking a sofa and manager Lee was amazing at making it all happen. Will definitely recommend to friends and family.
5 juli 2026
Svar från DFS Furniture - Watford
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
DFS Watford (Khadija)
We went to DFS in Watford & were welcomed by Khadija. She was lovely. We told her what we had in mind. She showed us few things. She was so nice and treated us with respect and showed us what we were after. Excellent service from Khadija.
5 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service
4 juli 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very happy with Daniel’s help and…
Very happy with Daniel’s help and service. Everything was explained in full with no hard sell.
4 juli 2026
Svar från DFS Furniture - Watford
Hello Denise,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
He was very professional and very…
He was very professional and very knowledgeable person.
3 juli 2026
Svar från DFS Furniture - Watford
Hello Roena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
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