Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Julian. He was helpful, professional and gave me great advice for ordering the right sofa for my new home. I could have ordered online, but would not have received the same se... Se mer
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Se mer
Företaget har svarat
Our experience was made very easy with the help of Tes. She explained our options and was a great help with the the final choices. The service was very professional and was made to fell very comfortab... Se mer
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Longfield Road, TN2 3EW, Tunbridge Wells, Storbritannien
- 0333 999 9811
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We visited Tunbridge wells store today…
We visited Tunbridge wells store today and Alan helped us choose a great sofa. He explained how the company works, delivery dates and helped us choose the right colour and fabric. Very pleased with the service and look forward to receiving our new sofa.
10 april 2026
Svar från DFS Furniture - Tunbridge Wells
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The gentleman who worked in the store…
The gentleman who worked in the store was extremely helpful and knowledgeable. There was no pressure which made the experience much more positive and resulted in a sale.
7 april 2026
Svar från DFS Furniture - Tunbridge Wells
Good afternoon Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
This was our third visit to the store
This was our third visit to the store, as we were undecided and had short listed a few. Tess and Jim were both very helpful in assisting us and gave some good advice. Although it was nearly closing time, Jim went above and beyond to help us with our final decision. Very happy with our choice.
7 april 2026
Svar från DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
very good sevice staff very helpfull
7 april 2026
Svar från DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
We had jim assist us in the Tonbridge…
We had jim assist us in the Tonbridge store.
Very helpful and knowledgeable. He went that extra mile 4 us. Very pleased
4 april 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I believe my sales person was Kate
I believe my sales person was Kate, we visited as a family on Saturday and she was very helpful. We wanted time to make a decision and returned today to order our new sofas.
6 april 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Really nice sales person listened to…
Really nice sales person listened to our requirements and ensured we had everything we needed
6 april 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great product with excellent service
A great quality product. Have been to various showrooms today but this product was an immediate winner, stylish, very comfortable and a good price. Happy with my choice I can truly say the customer service was excellent and has only added in a positive way to the whole purchasing experience. Professional, polite, very knowledgeable but not pushy.
3 april 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salesman took the time to talk me…
Salesman took the time to talk me through all the options in a relaxed and un-rushed way and listen to all my questions, answering them with no hesitation.
2 april 2026
Svar från DFS Furniture - Tunbridge Wells
Good morning Kate,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very personable and efficient
1 april 2026
Svar från DFS Furniture - Tunbridge Wells
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
From entering the store the salesman…
From entering the store the salesman was very helpful and explained everything we need to know about what we were interested in buying. He explained all the financial requirements and was very good at what he done.
1 april 2026
Svar från DFS Furniture - Tunbridge Wells
Good morning Kathleen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great help from Jim at Tunbridge Wells…
Great help from Jim at Tunbridge Wells store.
Advice and explanation of process very clear and to make decisions on purchase.
30 mars 2026
Svar från DFS Furniture - Tunbridge Wells
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
tunbridge Wells
we used tunbridge Wells branch before funny enough the same guy I served this feel so comfortable with him same sense of humour great information that’s all we brought again
29 mars 2026
Svar från DFS Furniture - Tunbridge Wells
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful
Jim at Tunbridge Wells was a pleasure to deal with. Very knowledgeable about products.
29 mars 2026
Svar från DFS Furniture - Tunbridge Wells
Good afternoon Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Didn’t feel pressured to buy
Didn’t feel pressured to buy , friendly and helpful service.
28 mars 2026
Svar från DFS Furniture - Tunbridge Wells
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very good Service
Very good Service. No pressure good Knowlege of Sofas. Very friendly and helpful. Would recommend.
28 mars 2026
Svar från DFS Furniture - Tunbridge Wells
Good morning David,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Really helpful salesman (Julian)
Really helpful salesman (Julian). Explained everything and helped us find exactly what we wanted. No pushy upselling.
28 mars 2026
Svar från DFS Furniture - Tunbridge Wells
Good morning Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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