Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Se mer
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Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Se mer
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Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Longfield Road, TN2 3EW, Tunbridge Wells, Storbritannien
- 0333 999 9811
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurations. True customer service.
25 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service
I was served by Tess at Tunbridge wells, she was fantastic. She gave us all the info needed without the hard sell! Great experience
25 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Our shopping experience in T.Wells was…
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric.
I forgot to ask our sales consultant's name, but he was super friendly and knowledgeable. We don't live in T.Wells, but it was worth the drive to this store.
23 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Katie was really friendly
Katie was really friendly, helpful and knowledgeable of the sofas we were looking for. We bought what we wanted with no sales pressure and great coffee!
23 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Good Staff Good Store.
Good Staff Good Store.
We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed.
After we had found the sofa we were looking for the gentleman who was working sat us down went through all the options and how to care for the sofa to make it last longer and explained everything in detail no cushion was left unturned for details and agreements.
All in all a nice store would recommend to people as there was no issue at all.
21 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
DFS Tunbridge Wells
Because I got to have a lovely look around this sofa shop with my dad today
I really liked their sofas because they were very comfortable and soft
Everyone there is so kind and super friendly
The service is very good and very welcoming
I had such a very lovely first experience there today
This place gets a 5 out of 5 star rating by me
Enjoy reading your first google review by
me
Have a lovely rest of your week
5 stars all around
19 augusti 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello Chris,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
No presure no lies about discount…
No presure no lies about discount running out tomorow.
Very helpful in Tunbridge Wells
29 juli 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Ivan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Nice how we could browse the store…
Nice how we could browse the store without being pounced on by a sales agent
Felt relaxed on being able to take our time to choose the right sofa
Staff very helpful and knowledgeable making the whole experience a pleasure
11 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Tracey,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
No pressure from staff, we browsed the furniture. The staff were friendly and very helpful and helped us with our choice.
17 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Shirley,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The store manager was so helpful and…
The store manager was so helpful and made the whole experience exciting! Thank you so much
16 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
What I liked about today was being left…
What I liked about today was being left to look ourselves, I hate to be jumped on when you go into a shop, when we had chosen a sofa Rob was there to help, very helpful and polite.
15 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Alan was super helpful in showing us…
Alan was super helpful in showing us the different sofas, he listened when we told him what we needed and the price we were looking at.
15 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great customer service
Ed was very helpful and explained everything thoroughly and honestly which was greatly appreciated. He was friendly and easy to talk to which made our experience very enjoyable.
Thank you Ed!
14 augusti 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Natasha,
We are really grateful for your kind words and for sharing your experience in our store with Ed. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
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