Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Se mer
Företaget har svarat
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Se mer
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget

Kontaktuppgifter
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Storbritannien
- 0333 999 9845
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Effortless and efficient
Walked in knowing what I wanted, was greeted with great service, very efficient and friendly. Coffee was fab while we processed the order. Highly recommend DFS.

Svar från DFS Furniture - Stockton

Svar från DFS Furniture - Stockton
Great store
Great store, very friendly service, great deals. Made to feel welcome and complimentary coffee.

Svar från DFS Furniture - Stockton
Dave who helped us was fantastic
Dave who helped us was fantastic, informative and went above and beyond to help us

Svar från DFS Furniture - Stockton
Great customer service
Great customer service, very good advice and help choosing the right item for us.

Svar från DFS Furniture - Stockton

Svar från DFS Furniture - Stockton
Sales rep was very helpful and talked…
Sales rep was very helpful and talked us through all options.

Svar från DFS Furniture - Stockton
Very happy with service...
Went through to Teesside Park store and the gent I got helped me with what I was after... I had been on the website previously and took pictures of the suites I liked with the snuggle chair...
I showed him the pictures I had taken and he pointed out which was which... Nothing was too much trouble even had a cuppa ☺️ Told me everything about the Leather and how it should be treated and what not to use on it etc.... Overall a very pleasant trip and one sofa and snuggle chair ordered ☺️ .

Svar från DFS Furniture - Stockton
Excellent customer service and he was…
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Over all an really good experience

Svar från DFS Furniture - Stockton
Present and friendly experience
After spending many days looking round various stores we visited DFS Teesside Park, and it made a refreshing change no to be pressed into making a decision .
After looking round the store and trying several suites we spoke to one of the sales team, “Lucy” who was extremely knowledgeable and helpful, pointing out the various differences in the suites we liked she was very patient and understanding in our choice making moving round the store several times sitting on different sofas.
After much deliberation we (the wife) picked the one we wanted and we were guided through the various options of materials and sofa sizes, finally making a choice.
We also mentioned that we wanted a dining room table and chairs, and once again were shown and helped in making a choice.
All in all a very pleasant experience, would definitely recommend this store, and a big thank to Lucy!

Svar från DFS Furniture - Stockton
Great customer service the staff were…
Great customer service the staff were friendly and happy to help

Svar från DFS Furniture - Stockton
Amazing staff member Warren was very…
Amazing staff member Warren was very polite and extremely knowledgeable.

Svar från DFS Furniture - Stockton
The best staff!
Spoke to Karl, Dale and Rarv on the different occasions I came in. All were so friendly and helped me pick the right sofa for me! So honest and explained everything throughly. Thanks guys I really appreciate it!

Svar från DFS Furniture - Stockton
Positive experience
Very friendly & helpful staff without being pushy. Everything was explained & details were checked thoroughly. We knew what we wanted, they helped us find it. We even got a cup of tea - thank you!

Svar från DFS Furniture - Stockton
Really helpful staff
Really helpful staff, browsed at leisure no hassle once found a sofa, staff approachable and helpful.

Svar från DFS Furniture - Stockton
Great service, great products
Got great help in store from everyone and really happy with product

Svar från DFS Furniture - Stockton

Svar från DFS Furniture - Stockton
Lucy was amazing in helping us buy our first ever sofa
Amazing first sofa-buying experience!
Buying our first sofa for our first home together was so exciting, but we had no idea where to start! We couldn’t have asked for a better person to help us.
Lucy was absolutely amazing — so informative, honest, funny and genuinely lovely. She made everything feel so relaxed and engaging, like we were chatting to a friend. She had a wonderful warm and welcoming personality and made the whole experience so enjoyable.
She somehow knew exactly what we wanted and showed us the perfect sofa on the first one we looked at! We absolutely loved it straight away.
We also had a good laugh about accidentally buying my boyfriend a hot pink sofa instead of the one we wanted, which I still find hilarious!
Lucy made our first sofa-buying experience so easy and enjoyable, and we left feeling so excited for our first home. The quality of the sofa and the packages DFS offer were fantastic and we are so excited for it to arrive.

Svar från DFS Furniture - Stockton
Great Experience
We had a great experience purchasing our sofa and rug. The staff were incredibly helpful and took the time to explain everything clearly, making the whole process easy. We really appreciated the friendly, knowledgeable service and would definitely recommend the store.

Svar från DFS Furniture - Stockton
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