DFS Furniture - Stockton Omdömen 

Excellent service

Really helpful staff, browsed at leisure no hassle once found a sofa, staff approachable and helpful.

Got great help in store from everyone and really happy with product

Very nice, friendly and helpful staff
Member

Amazing first sofa-buying experience!
Buying our first sofa for our first home together was so exciting, but we had no idea where to start! We couldn’t have asked for a better person to help us.
Lucy was absolutely amazing — so informative, honest, funny and genuinely lovely. She made everything feel so relaxed and engaging, like we were chatting to a friend. She had a wonderful warm and welcoming personality and made the whole experience so enjoyable.
She somehow knew exactly what we wanted and showed us the perfect sofa on the first one we looked at! We absolutely loved it straight away.
We also had a good laugh about accidentally buying my boyfriend a hot pink sofa instead of the one we wanted, which I still find hilarious!
Lucy made our first sofa-buying experience so easy and enjoyable, and we left feeling so excited for our first home. The quality of the sofa and the packages DFS offer were fantastic and we are so excited for it to arrive.

We had a great experience purchasing our sofa and rug. The staff were incredibly helpful and took the time to explain everything clearly, making the whole process easy. We really appreciated the friendly, knowledgeable service and would definitely recommend the store.

No sales pressure, knowledgeable and helpful.

Excellent Salesman , smooth effortless journey from start to ordering

Very good customer service and explained

Just a simple pleasant shopping experience. Everything was explained in detail by the sales staff and there was no pressure at all

Great experience from start to finish. The store was super busy on our visit but the service remained. We were given advice from Dale and ended up with more than we bargained for.

We had a great experience in store. When we walked in we were told we wouldn't be hounded and just to have a look around and any questions we had to find them. We found Dale who was just brilliant. He answered any questions we had, gave his honest opinion on what he thought was best for us and our family and had a little giggle with us as well. We felt really relaxed and not pressured into anything. We came away with a new sofa and happy faces. Highly recommend this store. The staff are fab!

what a pleasurable experience. the prices are extremely good value and the staff are very knowledgeable and friendly. a shout out to lucy who took us through the whole process with ease. make this your first stop and you wont regret it.

Brilliant warren was excellent

staff member Wesley was warm and friendly talked through everything in a clear and calm way. very helpful

Fantastic service and support; no over hassling, just normal adult conversation! Deals & vouchers given without request.

My family and I were looking for a chair for post-hip replacement. We had tried several options when Dale came to ask if we required any help. He was extremely knowledgeable and listened to what we wanted. He was great with the kids and showed them what several sofas could do. He showed myself to several chairs demonstrating how they worked.
He was super friendly and helpful. I loved the chair and bought due to Dales help-thank you so much.

Very helpful salesman, polite and informative.

What a fantastic visit I had whilst making my purchases at the Stockton store. I was greeted by Debbie at the door, and she looked after me, and my little dog, advised and guided me throughout the whole experience. She gave me her honest views and opinions on my choices, which was very much appreciated by myself. She advised on aftercare products and a selection of accompanying items for my new home. Nothing was a bother to other staff members either, they helped move items around the store to see if they were compatible with my other choices. The whole experience was brilliant and it certainly enforced my view of DFS after years of purchases. I wouldn’t go anywhere else. 10/10 all round.