DFS Furniture - Stockton Omdömen 8 393

TrustScore 5 av 5

4,9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything great so far but today (only a few weeks after placing an order for 4 items of ‘sofa’ furniture and some extras I found that all items were reduced in price for ‘Spring Savings’ which would... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dale at the Stockton store was super approachable as soon as I entered the store with my three year old son. Having been in the day before, we already knew the sofa we wanted. Dale, once again, was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our experience from start to finish was excellent, we didn’t feel pressured in anyway throughout, Carl was very helpful trying to show us sofas based on what we did and didn’t like. He was very patien... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Warren was great! Really really helpful, easy to talk to and made our experience smooth and simple! Our first time shopping with DFS and definitely won’t be the last time after how great our visit was... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Storbritannien

  • 0333 999 9845

4,9

Utmärkt

TrustScore 5 av 5

8 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I was treated very well by Dale,the…

I was treated very well by Dale,the salesman, and lots of different payment options to suit my needs. My partner and I were also given a nice coffee while I talked over the agreement. Would highly recommend the service I received at the store

1 juni 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello Paul,

Thanks for your lovely feedback, we’re glad to hear Dale met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service

1 juni 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello Jacob,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Extremely helpful and friendly member…

Extremely helpful and friendly member of staff
Good choice of furniture
Excellent finance available

1 juni 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service

23 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

I was in DFS today buying a sofa for my…

I was in DFS today buying a sofa for my first home, the staff in the store made this experience so smooth and exciting especially reviewing the various materials and colour’s. I would defiantly purchase future furniture from this store.

31 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very impressed

Lucy was fantastic from start to finish, no pressured sales and spent so much time making sure we were happy. A credit to the team at the stockton branch. She had so much knowledge of all the sofas and went above and beyond. Thank you so much.

31 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Lucy in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff. Annabelle dealt with us. She is lovely! We were offered refreshments which were delicious. Would definitely recommend this store.😊

31 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The sales assistant was lovely very…

The sales assistant was lovely very pleasant very helpful with what we were looking for I would look for him again if we were to get another sofa from the store x

30 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Absolutely superb

Absolutely superb, we walked in and was guided through exactly what we asked for . Dale was superb. Had a lovely cup of coffee and Dale was absolutely one of the best we have ever encountered… talked us through everything we needed to know. Would certainly advise anyone to use this branch

31 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Dale was great and showed us options…

Dale was great and showed us options available that suited our needs best. He was very knowledgeable, helpful and great customer service

30 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Good Afternoon,

We are really happy that Dale met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Dale served us and was really…

Dale served us and was really knowledgable and helped us greatly. He also had a good sense of humour and made you feel at ease where as some assistants follow you around and make you feel uneasy. Fab customer service. Thanks Dale

4 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dale met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very nice person friendly and very…

Very nice person friendly and very helpful thanks

29 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Amazing staff

Amazing staff, really happy!

29 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Everything great so far but today (only…

Everything great so far but today (only a few weeks after placing an order for 4 items of ‘sofa’ furniture and some extras I found that all items were reduced in price for ‘Spring Savings’ which would have saved me approx £200. Disappointing that we were not told about the reductions that would be coming along very soon after placing an order. Still awaiting delivery so can’t comment on that yet.

29 maj 2026
Omdöme utan inbjudan
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello Ian,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

New safa

I was meet by Dale he was lovely he asked me if I had some thing in mind I did we went and had a look at it asked if the arms came off they didn't, Dale then showed me some other that did and one that meet every thing I asked for. Dale is very knowledgeable found the one that I loved and the colour. I was not rushed into buying eny thing. Dale made my experience wonderful would highly recommend. Had a lovely experience. Thank you

29 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello Jackie,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Dale Stockton

Dale at the Stockton store was super approachable as soon as I entered the store with my three year old son. Having been in the day before, we already knew the sofa we wanted. Dale, once again, was really informative but at the same time, relaxed and provided a reassuring environment. He provided recommendations and clearly showed his understanding of the business he works for. 10/10

The lady who we spoke to the previous day was just as helpful but I forgot to catch her name.

28 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello Stephen,

We're really grateful you shared this amazing 5* review. We are glad to hear that Dale helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Betygsatt 4 av 5 stjärnor

Good advice great guys they thought…

Good advice great guys they thought they had talked me into the suite but I already loved it but good guys they thought

20 maj 2026
Logotyp för DFS Furniture - Stockton

Svar från DFS Furniture - Stockton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Detta är Trustpilot

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