DFS Furniture - Stockton Omdömen 

We came in a couple of weeks ago and spoke with Warren about buying 2 settees and he was very helpful and took his time to chat with us even though we were not ready at that time to go ahead with purchase. So when we came back again it was nice that he remembered us and he went through everything from beginning to end. He wasn't pushy just very knowledgeable and made the purchase stress free for us. Thank you to warren appreciated his help I feel he went above and beyond and we didn't feel rushed, even though you closed at 6 and all the staff were waiting to go home. Thank you
great experience

Nice relaxed atmosphere. Friendly staff and didn't feel pressured into making any purchases

Excellent service ordered 3 seater with central table .Pleasent salesman ,will definitely use DFS again .

I knew what I wanted when I came in and the guy was very helpful going through everything and all the details.

Liam, our initial advisor was very friendly, helpful and informative. He offerred good advice and allowed us to browse at our leisure. The staff as a whole made us feel very comfortable providing a lovely shopping experience. Would certainly shop here again.

We were helped by Debbie in store who wanted to know about our style and how she could help to get to our perfect sofa !

This is indeed what happened and we have ended up ordering a sofa which fits the design of our room perfectly . We have previously been anxious to sofa shop due to predatory sales techniques . There was none of that instead honesty and helpful advice prevailed .

Went into store today looking to buy a coffee table nesting set . We were greeted by Dale who observed very quickly that I have a disability and offered to look around the store for me when listening to what I required and why . He showed me photos of what was available and when I shortlisted the items I liked he took me to see them without having to walk the whole store . I am very happy either way my purchase and the excellent customer service that I was given .

Helpful staff member, offered a drink while waiting. Bought the armchair I had seen online

Great choice, lots of knowledge from the staff. We wasnt hounded either.

Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at one point Lucy rearranged furniture in the show room to help us visualise the furniture in our home.

We went to dfs is stockton retail park tonight and was greeted by dale. Who was fantastic made us feel very welcome.helped us pick the right sofa and design and layout for us. Even put it on the big screen to see what it looks like. Thanks very much dale superstar

As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he soon understood our requirements, within a very short time we had chosen a chair for our snug. Then came the payment and all options were explained clearly and the deal was concluded. All in all a pleasant experience, keep up the excellent work I will certainly recommend DFS. Kind regards, Peter Mc.

I was greated at the door by Michael ridge and was instantly looked after. I had in mind a model i had seen online and he showed me a much more suited option after saying what I was looking for. He was right I instantly loved the sofa he showed me, going threw the options and purchased. We spoke and I told him I was buying my first home and showed me the beds and mattress options which i wasnt aware DFS sold. Describing what I was looking for he showed me a few options and found the matching beds I liked and the best mattress suited for me. Could not be happier with his help, advice and making what I expected to be 2 to 3 shops in to 1 order with delivery for a much easier process.
Extremely happy with my visit and service

Fantastic service as always, I never shop anywhere else

Easy to talk to very helpful staff were fantastic

Excellent customer service from Toni who went out of her way to find us exactly what we wanted

Brilliant service, friendly, helpful and knowledgeable. Would highly recommend.

Helpful, patient, warm, welcoming, supportive and full of useful information. Outstanding customer service. Liam was fantastic and went the extra mile. Warren was also super helpful on a previous visit.

When we went into showroom everything was set out very well smelt lovely Carl showed us around very professional when we found the suite we liked he talked through everything had a lot of time for us