DFS Furniture - Shrewsbury Omdömen 

4 200
TrustScore 5 av 5

4,9

Arlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Storbritannien

  • 0333 999 9745

4,9

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(4 200)

93 638 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, efficient and very helpful

16 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Helpful

Very helpful gentleman
Made us comfortable and were able to ask questions

16 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Outstanding Service from Helen at DFS!

I've just purchased a sofa from DFS at Shrewsbury and had a fantastic experience. Helen, the store assistant, was incredibly helpful, friendly, and knowledgeable. She explained everything clearly and made us feel completely comfortable asking as many questions as we needed.
It’s great to see that dfs has such wonderful staff who genuinely care about their customers. Helen truly went above and beyond—she was an absolute star!

17 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very good went straight in and brought…

Very good went straight in and brought my sofa Very helpful and good service 👍

17 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

John was really pleasant and helpful.He…

John was really pleasant and helpful.He explained everything in detail and I was really happy

15 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good morning Jane,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very good experience

Very good experience. Jon provided a first class service. He had a good knowledge of the product and services provided by DFS.

10 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Back again

We were/are returning customers to your Shrewsbury store. As replacement furniture isn't something that one buys very often it was good to go directly to a reliable firm we had previous experience of. A warm and postive greeting with help locating reclining settees and chairs. Then we were left to browse with absolutely no pressure selling or indeed someone 'hovering' and making us uneasy. We chose fairly quickly and were then served professionally and clearly. We were assured the furniture we chose would fit through our small doorway as the settee - in particular - dismantled for delivery - a significant relief. We were given a magnificent cappacino - much better than some high street cafes!

I am sorry I cannot remember the lady's name who so kindly helped us and made the experience a joy and not mundane.

11 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service

Great, friendly service from Helen who advised on all options without pressurising or rushing us. We can’t comment on the delivery or product yet but if it’s the same level as what we had in-store then this will be a 100% great experience

10 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Sofa Purchase

Helen at Shrewsbury was very friendly and helpful, listened to our needs and advised us accordingly, no pushy sales tactics, just listened and advised with a smile on her face. She's a credit to the company.

10 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Helpful and friendly member of staff…

Helpful and friendly member of staff helped us with our order.

9 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very helpful assistant

Very helpful assistant, explained everything clearly with a smile.

7 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Helen in the shrewsbury store is excellent

Helen in the shrewsbury store was really helpful, explained all options available and was patient whilst we made the right choice.

6 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good morning Charlotte,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Ella was so helpful with the selection…

Ella was so helpful with the selection process. her technical knowledge of the product range was most helpful in guiding us to the perfect solution for our needs. A very refreshing experience.

4 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good afternoon,

Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Ellie was extremely helpful and…

Ellie was extremely helpful and accommodating.
Helped in every way she could.
Great service thank you.

5 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

George was really helpful without being…

George was really helpful without being pushy. He gave good advice and used his knowledge to help us to a final choice.

4 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Important Purchase

Visited the Shrewsbury store to purchase some furniture for our son, Stuart (in his pink polo, apparently we share a love all of polo’s of all colours) was our first point of contact, he discussed some options with us as we were a little undecided on colour/style etc. Once we had decided on the preferred sofa of choice we were then dealt with by Ella, she was great, very humorous and guided us through the whole payment process really well (no pressure selling, just very informative). Very relaxed purchase and it was actually quite enjoyable.

4 maj 2026
Logotyp för DFS Furniture - Shrewsbury

Svar från DFS Furniture - Shrewsbury

Good afternoon,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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