DFS Furniture - New Malden Omdömen 

4 720
TrustScore 5 av 5

4,9

Burlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The manager[ in the sale items dept who dealt with us, .new malden] was brilliant ,he was extreamley helpful ,measured & explained everything , explained the cover we took out , was a fantastic experi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Chelsea was pretty amazing no pressure made us feel welcome and in charge the whole way. Explained everything in great detail made us a team and coffee and just made it an enjoyable experience from be... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great experience at DFS. We had the most outstanding service by Samir who helped us with the choices we were making. We went to a few different companies and came back to purchase the sofa from DFS mo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Mo was fantastic. He was patient, ran through a number of options and helped us choose a sofa that would make the most of our limited space. We are delighted with our purchase and excited for delivery... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Storbritannien

  • 0333 999 9769

4,9

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(4 720)

92 599 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The staff was very patient and helpful…

The staff was very patient and helpful very nice person Sanir Talic he deserves 👏 he was very good i believe DFS will make more profit because of him
Thank Samir Talic

21 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Fantastic Selection and Wonderful Customer Service at DFS New Malden!

That sounds like a great shopping experience! DFS in New Malden really does have a fantastic selection to choose from, and having helpful, friendly staff makes browsing for furniture so much easier and more enjoyable.

20 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service given today by Mo

Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

19 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello Sophia,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Staff were super attentive and…

Staff were super attentive and informative.

15 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service from Waseem

Great service from Waseem, Very helpful and gave great suggestions.

9 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello Mubashra,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Nina was very knowledgable about the…

Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

17 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Wasim was very thorough

Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

16 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Nina from the DFS New Malden was…

Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

8 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Really helpful and friendly staff

Really helpful and friendly staff, very happy with our experience, would recommend!

15 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great customer service

We received great customer service by the friendly staff in the New Malden store. Very attentive staff and a lovely manager, he asked us what we were looking for and gave us some great advice and we purchased on the same day the sofa’s. We would definitely go back there for our next sofa’s.

15 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Exellent service

Exellent service
Super Friendly staff
Good quality product
Fair price

15 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The assistant was very helpful and…

The assistant was very helpful and informative, gave all the info required, very friendly and polite.

15 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

We were served by Mohamed who was…

We were served by Mohamed who was extremely helpful about the stock and the various intricacies of the sofas we were interested in, he wasn’t at all pushy and was very polite, he made us feel welcome and was content in the fact that we were not interested in the add on insurance that came with it but did make us realise that the cups for the sofa feet was a good idea and so we purchased them also.

15 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mohamad met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Constructive advice given on purchase

Constructive advice given on purchase.
Easy ordering and quicker delivery time than expecting

14 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

We had excellent service from Waseem’s

We had excellent service from Waseem’s. He was very helpful and courteous throughout our purchase.

11 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello Bree,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Lloyd Rules

Lloyd. He’s an extremely good salesman and nice bloke. My son was allowed to roam around while we looked at stuff and I didn’t feel bad. He had a great time. And Lloyd took good care of us and never pushed us to do anything other than choose what felt right.

31 juli 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Another Brilliant Experience

We bought our first set of furniture from DFS 15 years ago, and it is still in excellent condition. We simply felt it was time for a change.

Over the years, we have also heard from close family and friends about the excellent service DFS provides, and our recent purchase was another wonderful experience.

We found Mr Vasim to be extremely polite, professional, knowledgeable and very experienced, despite being so young. He made the whole experience pleasant and straightforward.

Thank you so much, Mr Vasim, for your excellent service. We truly appreciate your help and would happily recommend DFS to others.

1 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very helpful team

Very helpful team, professional and very good knowledge about the product.

10 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very straightforward

Very straightforward, good experience

9 augusti 2026
Logotyp för DFS Furniture - New Malden

Svar från DFS Furniture - New Malden

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

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