Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Se mer
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The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Se mer
Företaget har svarat
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Storbritannien
- 0333 999 9821
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really nice staff and prices
3 mars 2026
Svar från DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
We dealt with Henna, who was a delight and answered all our questions with warmth and politeness.
6 mars 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
I was greeted well and the staff member…
I was greeted well and the staff member was very helpful.
5 mars 2026
Svar från DFS Furniture - Luton
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Luton
Good morning Petra,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The man was lovely who helped me
I had a great experience today picking out a brand-new sofa. The man that helped me was so helpful gave me loads of information and was very welcoming. I honestly would give him 10 stars.
10 mars 2026
Svar från DFS Furniture - Luton
Good afternoon Anna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The salesman really amazing
The salesman , Jo was extremely knowledgeable, friendly and helpful and didn't mind all of our questions that we had and definitely didn't make us feel pressured at any time.
9 mars 2026
Svar från DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Joseph the sale advisor 5 *****
Can honestly say Dfs staff were so friendly . Answered all questions . From start to finish . 5 star rating from us . Joseph went through every detail. Highly recommended
9 mars 2026
Svar från DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Really Helpful without being too pushy.
Really Helpful without being too pushy.
Joe was knowledgeable about the product and the whole experience was a pleasant one
8 mars 2026
Svar från DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Luton
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Beautiful store in Luton
Beautiful store in Luton, lots to choose from and the staff leave you alone without being in yoyr face the second you arrive
1 mars 2026
Svar från DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service!
The sales assistant was very knowledgeable and helpful. He was very kind to my elderly mother, who was the main customer. It was a great sales experience and a very successful purchase
3 mars 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Fantastic service by Fahima
Customer service by Fahima was a remarkable experience. She knew about the product and offered us the best solution to meet our budget. Fantastic customer service in all areas. Fahima was friendly, kind and knowledgeable about what DFS could offer.
3 mars 2026
Svar från DFS Furniture - Luton
Good morning,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Fahima.
Kind regards,
Lia
DFS Customer Support
The sales executive was attentive and…
The sales executive was attentive and gave me.attention and time to.make my decision without rushing off somewhere else.
27 februari 2026
Svar från DFS Furniture - Luton
Good morning Mary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Pleasant friendly service
Pleasant friendly service. Quick and straightforward. Didn’t feel pressured to buy anything I didn’t want .
2 mars 2026
Svar från DFS Furniture - Luton
Good morning Vanda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The young gentleman who served us was…
The young gentleman who served us was friendly but not a pushy sales man. That made all the difference.
1 mars 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Freindly service
Freindly service
Good range of sofas
Took the time to make sure we understood the options and costs
1 mars 2026
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
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