Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Se mer
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The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Se mer
Företaget har svarat
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Storbritannien
- 0333 999 9821
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful with overall a great experience with my purchase
Very helpful with helping out filling the finance forms, great explanation with the sofa, overall made my dfs experience very easy and satisfied
11 augusti 2026
Svar från DFS Furniture - Luton
Hello Jason,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Joseph from the Hatters Way store in…
Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan which made the process very easy. We thank him and his colleague for their great customer service.
10 augusti 2026
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Joseph.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The individual who attended to me was…
The individual who attended to me was so calm and knowledgeable, he was very helpful and he help me made the right choice
1 augusti 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Really good customer service
Really good customer service. Very happy with my coffee table.
5 augusti 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Luton
Hello Slavomir,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very helpful did not hassle me when I…
Very helpful did not hassle me when I waked in gave me ample opportunity to look around
4 augusti 2026
Svar från DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly and helpful staff
Staff were very helpful - spent time explaining everything about the sofa and leather
2 augusti 2026
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Luton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Large range of products
Large range of products, nice quality and design. Friendly staff and very supportive.
30 juli 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
No pressure.
We were able to walk around without staff following. Relaxed browsing makes it a better experience.
Customer service was very good when needed.
28 juli 2026
Svar från DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very relaxed atmosphere in the store
Very relaxed atmosphere in the store. No pressure from sales advisors. When I’d decided what I wanted it was all explained to me and the guy even went over things twice just to make sure I understood
25 juli 2026
Svar från DFS Furniture - Luton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Joseph
Great customer service from Joseph. He was very helpful, friendly and explained everything nicely.
25 juli 2026
Svar från DFS Furniture - Luton
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Patrick was very helpful and patience
24 juli 2026
Svar från DFS Furniture - Luton
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Very pleased with our visit to dfs…
Very pleased with our visit to dfs .Patrick was very helpful and was a very nice man. No problems ordering our new settee.
21 juli 2026
Svar från DFS Furniture - Luton
Hello Robert,
Thanks for your lovely feedback, we’re glad to hear Patrick met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Hello Marlene,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Hello Mr & Mrs Louden,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, polite and friendly, helped keep my kids entertained. Quick efficient service.
19 juli 2026
Svar från DFS Furniture - Luton
Hello Ben,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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