Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Se mer
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The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Se mer
Företaget har svarat
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Storbritannien
- 0333 999 9821
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Handled professionally and customer…
Handled professionally and customer agent was able to answer all questions about product. The agent was always on hand and took a real interest in our requirments.
20 juni 2026
Svar från DFS Furniture - Luton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Visited Luton branch today
Visited Luton branch today. Amazing service by Catalin. Placed order for new sofa and coffee table. Staff very knowledgeable and professional. Thank you.
13 juni 2026
Svar från DFS Furniture - Luton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Came into dfs knowing what sofa i…
Came into dfs knowing what sofa i wanted as i saw it online, came to check it out, once i was happy with it, Joseph was amazing, kind, easy to talk to, explained in great detail how to care and maintain the sofa, was very happy with the whole experience
13 juni 2026
Svar från DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The young lady who dealt with me was…
The young lady who dealt with me was excellent and knew her job really well.
11 juni 2026
Svar från DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Hannah was very helpful and explained…
Hannah was very helpful and explained everything to me and my daughter, made buying my furniture a lovely experience, very lovely lady
11 juni 2026
Svar från DFS Furniture - Luton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Luton
Hello Theresa,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff are so friendly and helpful
The staff are so friendly and helpful. They gave me right advise on the product before buying it.
10 juni 2026
Svar från DFS Furniture - Luton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Everything very good
8 juni 2026
Svar från DFS Furniture - Luton
Hello Sedita,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was very helpful and assisted…
The staff was very helpful and assisted us choosing the right sofa for us.
8 juni 2026
Svar från DFS Furniture - Luton
Hello Hana,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Tanveer was very polite and explained…
Tanveer was very polite and explained all the sofa ranges clearly and professionally
6 juni 2026
Svar från DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I had an amazing experience at DFS from…
I had an amazing experience at DFS from start to finish. The staff were incredibly welcoming, professional, and attentive throughout the whole process. What stood out most was the respect, kindness, and warmth with which was treated. I never felt pressured, and every question I had was answered patiently and thoroughly. The team made choosing our sofa an enjoyable and stress-free experience, taking the time to understand our needs and helping us find the perfect option. Excellent customer service like this is hard to find, and I truly felt valued as a customer. Thank you to everyone at DFS and many thanks especially to Joseph for making the experience so positive. I would highly recommend DFS to anyone looking for quality furniture and outstanding customer care.
6 juni 2026
Svar från DFS Furniture - Luton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Made me feel welcome the minute walk…
Made me feel welcome the minute walk into shop never came to me straight away let me look first
3 juni 2026
Svar från DFS Furniture - Luton
Hello Sharon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Luton
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
The service was excellent.
1 juni 2026
Svar från DFS Furniture - Luton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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