I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Se mer
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recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Se mer
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Service was very good our second visit and and the third sales person we had seen all were helpfull without being pushy and able to advise and to spend time to help.
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Storbritannien
- 0333 999 9847
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Me and my partner went in to dfs in…
Me and my partner went in to dfs in ipswich and we had the pleasure of Julia* taking us through the process of purchasing a sofa. She was welcoming, knowledgeable, friendly and polite. We would highly recommend
2 maj 2026
Svar från DFS Furniture - Ipswich
Good morning Jack,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with our experience at DFS…
Very pleased with our experience at DFS in Ipswich today. The Sales Assistant Lisa was most helpful and knowledgeable about the two sofas we chose. Would definitely recommend your store to our family and friends.
4 maj 2026
Svar från DFS Furniture - Ipswich
Good morning Sally,
We are really grateful for your kind words and for sharing your experience in our store with Lisa. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Top Notch Assistance
Buying experience was great. Salesman (Rich or Reg sorry not 100% sure) was excellent, informative and not pushy. Nothing was too much trouble and we thoroughly enjoyed our time in store particularly playing the “yes/no” game. We are looking forward to receiving our new furniture. Thank you for your first class assistance :)
4 maj 2026
Svar från DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Tina was brilliant ⭐️
4 maj 2026
Svar från DFS Furniture - Ipswich
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Julia was amazing and so helpful
Julia was amazing and so helpful. With her help ive ordered our dream sofa, thankyou so much
3 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Very helpful and not pushy like the…
Very helpful and not pushy like the sales people in other furniture stores nearby. Took time to explain the order along with additional items which we added to our original order. Great rapport with us and very welcoming.
3 maj 2026
Svar från DFS Furniture - Ipswich
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service was Excellant
Customer service was Excellant , helpful and very informative . Not pushy .
3 maj 2026
Svar från DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard made me feel very welcome
Richard made me feel very welcome, he didn’t push me but helped me choose exactly what I wanted.
3 maj 2026
Svar från DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The first time we walked in to the…
The first time we walked in to the store Richard looked after us and answered all our questions, when we went back to make our purchase, Tina was excellent and explained everything to us and the whole experience was excellent, I would definitely use them again and would happily recommend them to family and friends! Thank you both.
2 maj 2026
Svar från DFS Furniture - Ipswich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The staff were really friendly and…
The staff were really friendly and helpful, a good experience indeed
2 maj 2026
Svar från DFS Furniture - Ipswich
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good value for money
Lovely sofa, really helpful salesperson who answered all our questions and no pressure to buy
1 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely customer service
Lovely customer service. We weren't pounced on as we walked in unlike the other furniture shops. But at the same time we were looked after very well.
28 april 2026
Svar från DFS Furniture - Ipswich
Good afternoon Kenneth,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ipswich
Good morning Jack,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Richard was absolutely fab with myself
Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you
26 april 2026
Svar från DFS Furniture - Ipswich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
We were helped within minutes of…
We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.
25 april 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us
Very helpful and supportive and fabulous customer service
25 april 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful,and put no pressure on…
Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.
24 april 2026
Svar från DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just ordered a new sofa at Ipswich DFS
Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.
24 april 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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