Buying experience was great. Salesman (Rich or Reg sorry not 100% sure) was excellent, informative and not pushy. Nothing was too much trouble and we thoroughly enjoyed our time in store particularly... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great choice of sofas to pick from. Very friendly, helpful and knowledgeable staff and we felt under no pressure. The sales lady we dealt with,Tina at the Ipswich branch, definitely deserves credit... Se mer
Företaget har svarat
Excellent service, Tina was extremely kind and helpful and found us the perfect corner sofa and snuggle chair. Highly recommend.
Företaget har svarat
Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for an... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Storbritannien
- 0333 999 9847
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
great service staff that know what they…
great service staff that know what they are doing 5 star
30 maj 2026
Good service
22 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent service
Excellent service, Tina was extremely kind and helpful and found us the perfect corner sofa and snuggle chair. Highly recommend.
29 maj 2026
Svar från DFS Furniture - Ipswich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tina.
Kind Regards,
Jordan
DFS Customer Support
Lisa was a great help today and made…
Lisa was a great help today and made our experience very pleasant. So helpful and knowledgeable
Thank you!
28 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Lexie was excellent
Lexie was excellent overall. The sales patter was a little long winded with all of the care products, extra warranty, competitions etc but that’s not her fault, just a company imposed patter I’m sure.
27 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture. Apologies if the optional extras were hard sold, this would never be our intention and we will aim to feed this back.
Kind regards,
Lia
DFS Customer Support
Had a great experience with Dfs today.
Had a great experience with Dfs today.
Marc helped us throughout the booking process.
25 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Very patient with us all the way!
Very helpful from when we came in, supported us through all of the decisions thay needed to be made whilst being very kind.
24 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Helpful staff
Comfortable experience in the store, no pressure applied just proper explanation.
22 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything is great and easy process…
Everything is great and easy process and staff service is brilliant
23 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ross offered a great level of support…
Ross offered a great level of support without being overpowering. The concept of using a second staff member to carry out a check was reassuring
23 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service and very helpful lady.
22 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Outstanding but not intrusive customer…
Outstanding but not intrusive customer service and we found just what we were looking for even though we didn't know what we were looking for
22 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
My experience st DFS was pleasant and…
My experience st DFS was pleasant and nice. The staff welcomed me warmly, and patiently explained available sofa options. They were helpful, respectful and knowledgeable making me feel comfortable and well attended to throughout my visit.
22 maj 2026
Svar från DFS Furniture - Ipswich
Hello Grace,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tina was really helpful and knowledgeable
Tina was really helpful and knowledgeable with all questions answeredstraight away
20 maj 2026
Svar från DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
When l visited the store the layout of…
When l visited the store the layout of the furniture looked good, all l really can say is the staff were very helpful and knowledgeable.
13 maj 2026
Svar från DFS Furniture - Ipswich
Good afternoon Christine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff!!
The staff are so lovely at Ipswich really helpful and explain everything and answered all my questions
18 maj 2026
Svar från DFS Furniture - Ipswich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.