Aliyah was superb, such knowledge , friendly approach and lovely girl, a credit to you at dfs, do not discount Sam or Ben at merryhill center, we went back the day after we saw what we wanted and Ben... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Se mer
Företaget har svarat
Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Se mer
Företaget har svarat
Extremely helpful sales assistant, Ailyah, told her what I was looking for, the configuration I was after and she showed me the perfect sofas, ordered on the spot! Fantastic service, can’t wait for de... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Storbritannien
- 0333 999 9844
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and cooperative staff
7 maj 2026
Svar från DFS Furniture - Dudley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Tony was great
Tony was great! He was super helpful and made our experience super easy. We did not spend long after finding a sofa suitable for us, swift service as we like. Tony was also very funny making this an enjoyable experience. Thanks Tony!
7 maj 2026
Svar från DFS Furniture - Dudley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very professional and no hard sell
Very professional and no hard sell
Answered our questions very clearly
7 maj 2026
Svar från DFS Furniture - Dudley
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Huge thanks to the sales man who helped…
Huge thanks to the sales man who helped me with my purchase and service, he was very professional and friendly. 🙂
4 maj 2026
Svar från DFS Furniture - Dudley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Jenny was so polite and tremendously…
Jenny was so polite and tremendously helpful andknowledgeable in assisting us with our choose for a 3,2 and 1 to make the whole experience run so smoothly.
28 april 2026
Svar från DFS Furniture - Dudley
Good Afternoon,
We are really happy that Jenny met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Good service
The store staff didn’t bother us , they allowed us to browse freely without being pounced on. Assisted us when we asked and attended to our requirements perfectly When placing the order. Very polite and communication was excellent. Staff, service and customer service was very good. Thank you
4 maj 2026
Svar från DFS Furniture - Dudley
Good afternoon Louise,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great Customer Service
3 maj 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Felt welcome and the staff were…
Felt welcome and the staff were supportive and helpful. Ben looked after us and he was great!
4 maj 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Tony was great, lovely furniture too
Tony was very helpful, fun and honest, nice furniture on offer too! Looking forward to receiving it.
4 maj 2026
Svar från DFS Furniture - Dudley
Good morning Kevin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Ben did an awesome job of sorting us…
Ben did an awesome job of sorting us out with a sofa and in store deal on a poof. Really friendly.
4 maj 2026
Svar från DFS Furniture - Dudley
Good afternoon Brennon,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent non pushy customer service…
Excellent non pushy customer service compared to others. Highly recommend.
3 maj 2026
Svar från DFS Furniture - Dudley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Tony was great
Tony was great, explained everything really well and did not put any pressure on us.
2 maj 2026
Svar från DFS Furniture - Dudley
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Friendly helpful staff
Friendly helpful staff. Very helpful but not pushy, lovely experience
2 maj 2026
Svar från DFS Furniture - Dudley
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Ben was very helpful when purchasing…
Ben was very helpful when purchasing our new sofa. He informed us of everything we needed to know.
1 maj 2026
Svar från DFS Furniture - Dudley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Matt was super helpful
Matt was super helpful, friendly and answered all my questions - making it an easy decision and a happy one
Excellent service
30 april 2026
Svar från DFS Furniture - Dudley
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Dudley
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Ben and Sam were so welcoming and…
Ben and Sam were so welcoming and relaxed. The purchase was straight forward and everything explained in detail.
29 april 2026
Svar från DFS Furniture - Dudley
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I experienced clean and fresh looking…
I experienced clean and fresh looking store and friendly and professional sales staff, customer service was excellent and I was very happy with my purchase and my experience.
27 april 2026
Svar från DFS Furniture - Dudley
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
It's was very Pelsall to have aliya she…
It's was very Pelsall to have aliya she give us all information what we need and I like to give her 10/10
22 april 2026
Svar från DFS Furniture - Dudley
Good morning Afshan,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really enjoyed our purchase of a new…
Really enjoyed our purchase of a new chair & footstool at DFS today , no pressure when we entered the store once we decided a thumbs up to Ben who took good care of us with the sale.
26 april 2026
Svar från DFS Furniture - Dudley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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