No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Se mer
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No high pressure salesmen, offered us assistance or freedom to browse at our leisure,didn't follow us around the shop.Just the way it should be.
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I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Storbritannien
- 0333 999 9742
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lokked online at several furniture…
Lokked online at several furniture suoppliers but decided it was better to visit a store and look and feel. Glad we did. DFS is a well laid out store with plenty of choices. Amsnd the assistant came to help and provided excellent advice and help. Fully recommned DFS.
4 juli 2026
Svar från DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amanda was friendly and went out of her…
Amanda was friendly and went out of her way to help us identify the best configuration of sofas for our needs.
Would strongly recommend her as a member of staff and the Droitwich branch overall.
5 juli 2026
Svar från DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Amazing Customer Service
Jazz was an incredibly helpful and informative salesman, who explained every part of the process and made us feel very welcome in the store
4 juli 2026
Svar från DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Droitwich
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Droitwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent
Excellent customer service staff very knowledgeable about the products. Very efficient purchase options available.
3 juli 2026
Svar från DFS Furniture - Droitwich
Hello Tim,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Droitwich stars
The staff in Droitwich were both helpful, knowledgeable and supportive when I was shopping in there. They were available to chat about products and freely answered questions but also let me browse at my own pace before choosing the sofas that I wanted. I would definitely recommend the store to others.
2 juli 2026
Svar från DFS Furniture - Droitwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Staff were lovely friendly and…
Staff were lovely friendly and informative, we were able to take time to think and were helped to choose just the right sofa for us
30 juni 2026
Svar från DFS Furniture - Droitwich
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
David , my leather sofa 🛋️
The knowledge, and patience with myself because I had a hard week outside in the heat, i wasnt at my best .David was great , explained everything very simple, step by step, just a very nice 😊 chap ,
28 juni 2026
Svar från DFS Furniture - Droitwich
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards
Vanessa
DFS Customer Support
Svar från DFS Furniture - Droitwich
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Lee is really helpful ask for him
Lee took our dimensions and then came back to us the next day with 3 options that fit. He was really helpful.
29 juni 2026
Svar från DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Droitwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
From the minute I walked in.....
From the minute I walked in I had fabulous service from staff, who were very knowledgeable. So thankyou to the lady who served me.
Then on to the delivery, spot on service ,were very careful getting it all in, setting it up, testing recliners and taking all rubbish away, super polite, So thankyou to the two friendly gentlemen who arrived.
The over all feeling on my purchased items ( suite) FABULOUS, I LOVE IT, So thankyou DFS.
Regards
Carole.
18 juni 2026
Svar från DFS Furniture - Droitwich
Good Afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly staff!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Droitwich
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Droitwich
Hello Walker,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very informative and friendly staff..
Very informative and friendly staff..
Do think the delivery cost is extortionate.
28 juni 2026
Svar från DFS Furniture - Droitwich
Hello Jackie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The sales lady was very knowledgeable…
The sales lady was very knowledgeable and covered everything that we needed to know
27 juni 2026
Svar från DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service, the staff were really helpful and very friendly. A really good experience all round
27 juni 2026
Svar från DFS Furniture - Droitwich
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Droitwich
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
No pressure from sales people, but plenty of knowledge.
Nice to be able to walk into a showroom like DFS and not be hounded by salespeople, but they were immediately available once we needed them to offer friendly and knowledgeable help and advice. All went very smoothly indeed, looking forward to our new sofas arriving!
27 juni 2026
Svar från DFS Furniture - Droitwich
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
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