DFS Furniture - Colchester Omdömen 

5 041
TrustScore 5 av 5

4,9

Cowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... Se mer

Betygsatt 5 av 5 stjärnor

I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Storbritannien

  • 0333 999 9763

4,9

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(5 041)

100 800 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Superb service from marbs today when…

Superb service from marbs today when buying my sofa, everything about the whole experience from start to finish was exceptional. I cannot thank Marbs and his team enough for the help and service I have received. I cannot wait to receive my new sofas with the express delivery! Amazing!

5 augusti 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Buying new sofas

Very friendly welcome and good choice of sofas. Everything was fully explained so didn’t feel any pressure to buy. Left feeling that we were valued customers.

4 augusti 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

10/10 service

Very happy with the service recived in store today mabs was very helpful much better service in store from him. Helped us pick the right sofa for our home.

3 augusti 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Was served by Emma

Was served by Emma. Impeccable service. Very knowledgeable and explained the options and found exactly what we were looking for.

1 augusti 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Elaine was the most warm informative…

Elaine was the most warm informative lady she helped use every inch of the way to purchase our new suite and dining room table and chairs, this lady should get a promotion she is an asset to the company
Linda & Rhys Warner

2 augusti 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Elaine.

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

New Sofa purchase.

Great service with no sales person pressure.
We were left to browse until we were ready to talk to a sales person.
Mr Singh the sales person was great and very helpful.

1 augusti 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The store had a large range of…

The store had a large range of furniture and we finally made our choice the staff were extremely helpful and answered all out questions.
The only down side is the ridiculous amount for delivery but realising this is a bargain chip.

31 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Matthew the salesman was very helpful…

Matthew the salesman was very helpful and knowledgeable being able to help us get exactly what we wanted and clear help us through all steps of the purchase process

30 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Nice experience

No one hassling you left you to browse and helpful and knowledgeable Singh was excellent knew his stuff!!

29 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great service and can’t wait to get our…

Great service and can’t wait to get our new sofa, thankyou for everything DFS Colchester

29 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Betygsatt 5 av 5 stjärnor

Once I explained what I was looking for…

Once I explained what I was looking for Mabs was very helpful and able to advise me on what sofas would meet my requirements to help me to decide on what best to purchase to fit in the space available in my lounge.

27 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello Adam,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The lady that sold the furniture was…

The lady that sold the furniture was very good at explaining everything,
First class service

27 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Helpful and friendly service from mabi…

Helpful and friendly service from mabi and Emma . Knowledgeable about the furniture and care of it

26 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Morning,

We are really happy that Mabi and Emma met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service from Mr Singh

Mr Singh talked us through all the information and helped us. He was extremely knowledgeable on the products and we selected a new suite. Very pleased, very friendly man with great personality.

27 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

My wife and I recently visited DFS..

My wife and I recently visited DFS Colchester and had a great experience. Grant, the sales assistant, was extremely knowledgeable and helpful without being at all pushy. He gave us plenty of time to browse and make our own decision, which we really appreciated.
Grant also took the time to have a friendly chat with us about how long we'd lived in the area, which added a lovely personal touch to the experience. Overall, the customer service was excellent, and we felt comfortable and well looked after throughout our visit.
We'll definitely be returning to DFS in the future and wouldn't hesitate to recommend the Colchester store. Thank you, Grant, for making our furniture shopping such a pleasant experience

26 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Grant met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

The sales assistant was very helpful…

The sales assistant was very helpful and let us take are time in deciding which sofa we wanted.

25 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Fabulous staff

Fabulous staff, coffee wasn’t too bad either….
Mr.Singh is the sofa king!

25 juli 2026
Logotyp för DFS Furniture - Colchester

Svar från DFS Furniture - Colchester

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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