Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Se mer
Företaget har svarat
I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... Se mer
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Storbritannien
- 0333 999 9763
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Top service from real warm and friendly…
Top service from real warm and friendly staff. Was offered tea or coffee and asked whether I’d like the air con machine moved to where we were sitting, as it was one of the hottest days of the year. The service was of highest standard, Mr.Singh was very thorough with his knowledge and explained everything clearly.
13 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Good quality at competitive a price
The salesman, Mabs in the Colchester store was not pushy in any way. He was confident, professional and very knowledgable about the products.
The product was competitively priced and very comfortable.
We made the purchase.
13 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were greeted with a smile by Singh…
We were greeted with a smile by Singh ,very helpful & informative, no pressure.offered honest advice.
12 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great shopping experience
I knew the sort of thing I was looking for. Chris helped me to make the final choice and make the purchase. Which was done efficiently and pleasantly. Thanks Chris
12 augusti 2026
Svar från DFS Furniture - Colchester
Hello Claudia,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Elaine guided us through our purchase, she was friendly and very informative making everything very easy and relaxed.
11 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Me and my two children visited DFS…
Me and my two children visited DFS Colchetser and saw Elaine, for what i anticipated to be an intense experience was made seamless and very relaxing! Elaine was honest and also very respectful. I would recommend people to personally see her! We are counting down the days untill our new sofas arrive to our new home! Thank you!
1 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
IT was a very good experience
IT was a very good experience, the staff were helpful efficient but not pushy which is what I like in a sales person.
11 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic service great person to talk…
Fantastic service great person to talk to customer service was excellent so I decided to buy
9 augusti 2026
Svar från DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff made the visit worth…Joyce
The staff made the visit worth while,and the prices very good,
10 augusti 2026
Svar från DFS Furniture - Colchester
Hello Joyce,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The whole experience was first rate
The whole experience was first rate , the sales advisor who sold us our furniture , a Mr Singh in Colchester branch was exceptional.
8 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Mr Singh was a amazing man with so much…
Mr Singh was a amazing man with so much knowledge about the Sofa we purchased at Colchester DFS he is a very kind helpful man and the stores manager great as well. Coffee was nice as well.
9 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Brilliant customer service from Mabs…
Brilliant customer service from Mabs and Singh- they were extremely helpful and worked together to help us find the perfect sofa! Very patient with us as indecisive buyers and helped us to see what would and wouldn’t fit in our front room!
9 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Finally found what I was looking for…
Chris was excellent and incredibly helpful, knowledgeable as well as friendly.
8 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
We had immediate help as soon as we got there. Very helpful and efficient service. Friendly and professional.
8 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Today I bought furniture from DFS
Today I bought furniture from DFS. The man that serviced me was called Singh..He was great.. his customer service in the store was great . I’d definately recommend him to friends. We were given a coffee too which was lovely x Thankyou Singh
7 augusti 2026
Svar från DFS Furniture - Colchester
Hello Lorraine,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Am amazing experience with a…
Am amazing experience with a enthusiastic member of staff who was super helpful & knew all his products
7 augusti 2026
Svar från DFS Furniture - Colchester
Hello Tracey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing staff helpful polite great…
Amazing staff helpful polite great customer service
6 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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