Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He... Se mer
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Mr Singh was a very polite and helpful man, who helped to make the purchase very effortless and talked me through the whole process in great detail...I would thoroughly recommend DFS Colchester store... Se mer
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It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Storbritannien
- 0333 999 9763
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly service transaction completed…
Friendly service transaction completed quickly very helpful
27 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Brilliant customer service
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolate. Everything was double checked to make sure it was all correct.
20 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
A great experience all round.
I loved that we were not followed around by a sales person. When we arrived he introduced himself and let us know where he would be if we had any questions. He was accessible, but not overbearing. He made us a lovely cup of tea and coffee.
The showroom looked very clean and inviting.
27 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
I was welcomed on arrival
I was welcomed on arrival, given the information I needed, and left to peruse at my leisure
26 augusti 2026
Svar från DFS Furniture - Colchester
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mabs was great!
26 augusti 2026
Svar från DFS Furniture - Colchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brilliant
The man that helped us in the shop was very helpful and super approachable. He listened and was helping us make the best decision for us.
26 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Singh had great knowledge about our…
Singh had great knowledge about our choice, was very friendly and talked us through the process from start to finish.
25 augusti 2026
Svar från DFS Furniture - Colchester
Good Afternoon,
We are really happy that Singh met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and knowlegeable
Singh was very helpful and knowledgeable.
Felt at ease asking lots of questions as he was very friendly but not at all pushy
25 augusti 2026
Svar från DFS Furniture - Colchester
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Singh.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Colchester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Salesman was very attentive.
Salesman was very attentive. Listened to our needs. Suggesting different options. Made a lovely cup of tea as well
24 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Mr Singh was a very polite and helpful…
Mr Singh was a very polite and helpful man, who helped to make the purchase very effortless and talked me through the whole process in great detail...I would thoroughly recommend DFS Colchester store for buying your next sofa from....
21 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Loved DFS
The shop assistant, Elaine was very helpful and spent time with me. She was very knowledgeable and looked after my needs
23 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Absolutely brilliant advisor today
Absolutely brilliant advisor today. Nothing was too much trouble, lots of different options trying to make my vision work, which it did in the end with his expert knowledge.
22 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful sales person
Very helpful sales person. Gave us time to try out the sofas and looked after us very well.
22 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Elaine made the process easy from start…
Elaine made the process easy from start to finish. Thank you!
22 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very helpful sales assistant that took…
Very helpful sales assistant that took time to go over all the fine details, making a very pleasant transaction overall .
22 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nice experience
Ease of ordering, pleasant, informative staff member, Chris. Lovely items of furniture.
21 augusti 2026
Svar från DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Colchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We really enjoyed and were happy with…
We really enjoyed and were happy with the customer service. We really appreciate Mabs who supported us so much.
19 augusti 2026
Svar från DFS Furniture - Colchester
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Mabs.
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.