The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Se mer
Företaget har svarat
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Se mer
Företaget har svarat
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Storbritannien
- 0333 999 9804
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Store Experience - Staff Support by Jas
We visited the store and were able to purchase a sofa-bed set and dining table with the help and support of Jas - she was very professional, patient and supportive with our enquiries.
7 juni 2026
Svar från DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My first choice store with friendly…
My first choice store with friendly sales team really appreciated.
28 maj 2026
Svar från DFS Furniture - Brent Cross
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Thank you Sabina
I had a young lady by the name of Sabina assisting my son and I, who was quite new to her job, but I had a fantastic time with her. I felt very comfortable. She showed us a variety of settees. The one I ordered wasn't available in store, so she ordered online. With staff like Sabina, you don't need to worry, she's an excellent salesperson. As for the store itself, it's very welcoming. In my opinion, everything in the Brent Cross store is good.
4 maj 2026
Svar från DFS Furniture - Brent Cross
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
a very lovely lady looked after myself…
a very lovely lady looked after myself and my dad and made us very happy with the sofa thank you
3 juni 2026
Svar från DFS Furniture - Brent Cross
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
Was served by vij in the Brent Cross…
Was served by vij in the Brent Cross branch very helpful and knowledgeable, very friendly staff great customer service from start to finish. Fantastic experience
2 juni 2026
Svar från DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Amazing service by Aliona
Amazing service by Aliona
And amazing customer service and she explain everything in the best way
31 maj 2026
Svar från DFS Furniture - Brent Cross
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Rash was an amazing
Rash was an amazing, he explained everything very clearly and had excellent knowledge of his product availability as we needed a sofa urgently and he found us a near perfect match which can be delivered in 2 weeks! Great customer service.
30 maj 2026
Svar från DFS Furniture - Brent Cross
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rash.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Hello Marzena,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
excellent service
Sophie Sheehy was friendly, understood what we wanted and gave us her DFS email if needed.
She understood what we wanted to order and took charge effectively,
Carole Stone
07770 236398
26 maj 2026
Svar från DFS Furniture - Brent Cross
Hello Carole,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I told the salesman straight up what my…
I told the salesman straight up what my budget was and the style I wanted. He took his time and really helped me to get what I wanted (and trust me, im really really fussy). All in all, a professional and pleasant experience. Thank you
26 maj 2026
Svar från DFS Furniture - Brent Cross
Hello Svetlana,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
It was very pleasant experience .I…
It was very pleasant experience .I enjoyed my time at the show room the sale person was very friendly and nice
25 maj 2026
Svar från DFS Furniture - Brent Cross
Hello Sarah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Had a great experience with Shephie at…
Had a great experience with Shephie at DFC. She was very patient, friendly, and had excellent knowledge throughout the process. She took the time to explain everything clearly and made the whole experience smooth and comfortable. Really appreciate her professionalism and support . highly recommended!
25 maj 2026
Svar från DFS Furniture - Brent Cross
Hello Sia,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Hello Tony,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
AMAZING RANGE AND CHOICE
AMAZING RANGE AND CHOICE, CUSTOMER SERVICE PATIENT, INFORMED AND HAPPY TO BE THERE.
17 maj 2026
Svar från DFS Furniture - Brent Cross
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Brent Cross
Good morning Caroline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.