Absolute scam. Service does not work. They send a message and then need someone to open it and click a link (which no one would, of course). Even if people did, it probably would not work. This, despi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Na próbę spróbowałem zlokalizować swój telefon mając go obok siebie. Błąd lokalizacji wynosił ponad 300 km. Ponadto Detectico pobrało w tym samym czasie 2 x opłatę za subskrypcję. Ponieważ uznałem ż... Se mer
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Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... Se mer
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Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... Se mer
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Företagsinformation
Skrivet av företaget
Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.
Kontaktuppgifter
1,8
Dålig
357 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bad Experience with Detectico
At first they tell you that they have location but when you pay they say not accessible. Bad Experience 😢
14 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Muhammad,
Thank you for sharing your feedback, and we're very sorry to hear about your experience.
Please note that our services do not guarantee that you will receive a positive result as the holder of the intended phone may not allow sharing the location. Nevertheless, there's a statistically high probability that the location will be shared and we do all possible to get the phone number's location for you.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
PÉSIMO SERVICIO
PÉSIMO SERVICIO, DESDE EL DÍA UNO INTENTO CANCELAR MI SUSCRIPCIÓN Y NO TENGO RESOLUCIÓN ALGUNA.
14 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Estimado Kevin:
Gracias por tus comentarios. Lamentamos mucho tu experiencia inicial.
Nuestro gerente se puso en contacto contigo directamente y resolvió el problema. Si tienes alguna otra pregunta o inquietud, no dudes en contactar con nuestro equipo de soporte; estamos aquí para ayudarte.
Atentamente,
---------------
Dear Kevin,
Thank you for your feedback. We're sorry to hear about your initial experience.
Our manager has since reached out to you directly and resolved the issue. If you have any further questions or concerns, please don’t hesitate to contact our support team — we’re here to help.
Best regards,
Arnaque un essaie facturer alors que je…
Arnaque un essaie facturer alors que je m en ais pas servis et un prélèvement d un abonnement que je veux surtout pas
Je ne souhaite pas être prelever et avoir un abonnement et vs offre l argent de l essaie gratuit dont je me suis pas servis
Je n ai pas de moyen financier pour pouvoir payer une tel somme
S il vous plais ne me prelever pas
13 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Cher Alibaba,
Nous sommes sincèrement désolés d'apprendre votre expérience et tenons à vous assurer qu'il ne s'agit pas d'une arnaque. Notre objectif est de résoudre ce problème au plus vite.
Pour localiser votre compte et vous aider, nous vous demandons de bien vouloir nous fournir l'adresse e-mail utilisée lors de votre inscription. Cela nous permettra d'enquêter sur la situation et de garantir qu'aucun frais indésirable ne sera facturé.
Votre satisfaction est notre priorité et nous sommes là pour vous accompagner à chaque étape.
--------
Dear Alibaba,
We’re truly sorry to hear about your experience and want to assure you that we are not a scam. Our goal is to resolve this issue for you as quickly as possible.
To locate your account and assist you further, we kindly ask that you provide the email address you used when signing up. This will help us investigate the situation and ensure no unwanted charges occur.
Your satisfaction matters to us, and we’re here to help every step of the way.
Svar från Detectico
Dear Nensy,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Feels like a bait-and-switch
Feels like a bait-and-switch - what they promise is far from what you actually get.
12 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Customer,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.
Charged twice in the same week without…
Charged twice in the same week without my consent.
6 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Gerardo,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
tracking results were inaccurate and…
tracking results were inaccurate and slow, waste of money and time
11 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Powell,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.
Support never answered my refund…
Support never answered my refund request. Ended up disputing charges through my card.
11 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Sofi,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.
read the reviews - be careful
read the reviews - detectico.com charges without consent and makes cancellation a nightmare.
6 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Customer,
We’re sorry to hear that your experience left you feeling uneasy — that’s never what we want for our users. Please send us the email address you used during sign-up so we can locate your account and look into what went wrong. We’re here to help make things right.
Signed up for up $0.89
Signed up for up $0.89, ended up paying over $50. Scam!!!
8 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Bell,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
No se recomienda es muy mala y te cobra…
No se recomienda es muy mala y te cobra no se sugiere no lo compren malísimo
8 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Estimado Sergior:
Gracias por compartir sus comentarios. Lamentamos mucho su experiencia. Esta no es la clase de experiencia que buscamos y comprendemos su frustración.
Para investigar esto más a fondo y ayudar a resolver el problema, ¿podría compartir la dirección de correo electrónico asociada a su cuenta?
Su satisfacción es fundamental para nosotros y nos comprometemos a resolver este problema lo antes posible.
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Dear Sergior,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
Svar från Detectico
Dear Customer,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
Signed up for $1.99
Signed up for $1.99, cancel , and still got charged. That`s not OK !
3 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Jozelyn,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in hidden charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
SON UNOS SINVERGÜENZAS
SON UNOS SINVERGÜENZAS, HACEN PAGOS Y NISIQUIERA TE SALEN QUE SON ELLOS. POR HACER UN PAGO, YA TE DAN DE ALTA Y EN UN SOLO MES ME HAN HECHO 2 PAGOS DE 90€. HE HABLADO CON ELLOS Y NO DAN SOLUCIONES Y TE REPITEN LO MISMO MUCHAS VECES.
SON UNOS FARSANTES.
Y NO DOY 0 ESTRELLAS PORQUE NO PUEDO, PERO DAFIA UN -100 MÍNIMO. Y ADEMAS COMO SABEN QUE NO HACEN BIEN LAS COSAS QUITAN TUS COMENTATIOS OARA ENGAÑAR A OTROS. NO UTILICEIS ESTO, SON UNOS MENTIROSOS.
7 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Estimada María:
Gracias por compartir tus comentarios. Lamentamos mucho tu experiencia. Esta no es la clase de experiencia que buscamos y comprendemos tu frustración.
Para investigar esto más a fondo y ayudar a resolver el problema, ¿podrías compartir la dirección de correo electrónico asociada a tu cuenta?
Tu satisfacción es fundamental para nosotros y nos comprometemos a resolver este problema lo antes posible.
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Dear Maria,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
I checked reviews for Detectico and…
I checked reviews for Detectico and thought it was safe, but my experience proved otherwise.
Paid for a location report that was vague , and they signed me up for a subscription I didn`t want.
20 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Rita,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Svar från Detectico
Gentile Dario,
grazie per aver condiviso il tuo feedback e ci dispiace molto per la tua esperienza. Questo non è il tipo di esperienza che ci impegniamo a offrire e comprendiamo la tua frustrazione.
Per approfondire la questione e aiutarti a risolvere il problema, potresti condividere l'indirizzo email associato al tuo account?
La tua soddisfazione è estremamente importante per noi e ci impegniamo a risolvere il problema il prima possibile.
-----
Dear Dario,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Tried to find my friend’s phone he lost…
Tried to find my friend’s phone he lost this morning in Australia. Paid $1.34 for this service. Detectico informed me that they found the phone in San Fransisco! Maybe it only works for the US. Waste of money!
Now charged a further $39.99 without my approval, which is outrageous!
30 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Sydney,
We're truly sorry for the confusion and frustration you've experienced. Our intention is never to mislead anyone. The trial offer and subsequent subscription details are outlined during checkout, but we understand how this may have been unclear.
To help resolve this, could you please share the email address used during your purchase? We'll review your case immediately and do our best to assist you. Thank you for bringing this to our attention.
Es un robo tremendo hice una consulta…
Es un robo tremendo hice una consulta por la cual me cobraron 3 mil algo y al siguiente dia me quitaro 216 mil y al final del mismo mes me quitaron 216 mil mas es una porqueria esta pagina
3 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Estimada Rocío, nuestro Gerente de Atención al Cliente ya se ha puesto en contacto con usted para ofrecerle una solución a su problema. Por favor, revise su correo electrónico. Gracias por su comprensión y cooperación.
------
Dear Rocio, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
Paid $1.99 on Detectico for a one-time…
Paid $1.99 on Detectico for a one-time lookup, but ended up being charged $39.99 days later with zero notice. No confirmation, no explanation, and customer support ignored my requests. Stay far away from this shady service.
28 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Ella,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
Highly disappointing
Highly disappointing. I read some positive reciews about Detectico , but my experience was terrinle.
The service didn`t work, and I was charged without proper notice.
Nothing was delivered.
18 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Braxton,
We're really sorry to hear about your disappointing experience, and we appreciate you bringing this to our attention.
We strive to provide clear communication and reliable service, so it's concerning to hear that your expectations were not met. To help us investigate what went wrong and assist you as quickly as possible, could you please share the email address you used when signing up?
Once we have that, we’ll be able to review your case and work toward a resolution.
Thank you for your patience,
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.