Absolute scam. Service does not work. They send a message and then need someone to open it and click a link (which no one would, of course). Even if people did, it probably would not work. This, despi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Na próbę spróbowałem zlokalizować swój telefon mając go obok siebie. Błąd lokalizacji wynosił ponad 300 km. Ponadto Detectico pobrało w tym samym czasie 2 x opłatę za subskrypcję. Ponieważ uznałem ż... Se mer
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Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... Se mer
Företaget har svarat
Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... Se mer
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Företagsinformation
Skrivet av företaget
Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.
Kontaktuppgifter
1,8
Dålig
357 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Son una ESTAFA y ROBO
Son una ESTAFA porque nunca me ayudaron a encontrar el móvil y adicional pagué por un solo día de suscripción y de inmediato cancelé la suscripción y al siguiente día me debitaron el dinero &216.000 colombianos de mi tarjeta por la suscripción mensual. Sabiendo que la cancelé desde el primer día
16 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Estimada Sonia:
Lamentamos mucho el cargo inesperado durante su prueba gratuita. Definitivamente no es lo que deseamos para nuestros clientes. A veces, las pruebas requieren ingresar la información de pago por adelantado y, si no se cancelan a tiempo, podría generarse un cargo. ¿Podría compartir los datos de su cuenta o su número de pedido? Queremos investigar esto de inmediato y ver cómo podemos resolverlo. ¡Su satisfacción es muy importante para nosotros!
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Dear Sonia,
We’re really sorry to hear about the unexpected charge during your free trial — that’s definitely not what we want for our customers. Sometimes, trials require entering payment info upfront, and if not canceled in time, a charge may occur. Could you please share your account details or order number? We want to look into this immediately and see how we can resolve it for you. Your satisfaction is very important to us!
I emailed their support three times…
I emailed their support three times about unexpected charges and never heard back.
NO LIVE CHAT , NO PHONE < JUST SILENCE.
11 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Nelson,
We’re very sorry to hear that you didn’t receive a timely response from our support team — that’s not the level of service we aim to provide.
While we currently don’t offer live chat or phone support, we’re committed to responding to all inquiries as quickly as possible via email. Could you please share the email address you used to contact us? We want to locate your messages and assist you directly with the unexpected charges.
Thank you for your patience, and we look forward to resolving this for you.
Il problema è che provo 1 volta a…
Il problema è che provo 1 volta a settimana da 5 mesi , quindi non ditemi che devo tentare ancora per favore. Inoltre siete più veloci a rispondere qua che per email quando chiedo il rimborso!!! Ladri truffatori
13 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Gentile Joana,
Grazie per aver condiviso il tuo feedback e ci dispiace molto per la tua esperienza. Non è il tipo di esperienza che ci impegniamo a offrire e comprendiamo la tua frustrazione.
Per approfondire la questione e contribuire a risolvere il problema, potresti condividere l'indirizzo email associato al tuo account?
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Dear Joana,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
Sneaky term slam
Missed a vague rule beried deep in the terms and got hit with issues. They should make key details clear not hidden!
13 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Javier,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
Sneaky clause chaos
Missed a vague term burried deep and got hit with issues. They should put critical rules in plain sight!
8 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Imogen,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take this matter seriously and would like to understand what went wrong.
Could you please provide the email address associated with your account? This will help us look into the issue and work on a resolution promptly.
My problem was sorted quickly &…
My problem was sorted quickly & efficiently.
By Natalie Quinn.
30 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Colin,
We’re happy to hear that Natalie was able to assist you promptly and efficiently. We’ll be sure to pass along your appreciation to her.
If you ever need anything else, we’re always here to help.
Detectico Support
Oferta disfrazada de estafa
Venderte una oferta en US $0.89 y cobrarte US $22 acaso no es una estafa a la vista de todos? Y a eso hay que sumarle que no dio la respuesta esperada y para reembolsarme mi dinero necesitan de 2 a 3 dias laborales. Increíble!
1 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Estimada Nancy:
Lamentamos mucho su experiencia. Tenga en cuenta que no realizamos cargos no autorizados. Todos los pagos se detallan claramente durante el proceso de compra y los clientes tienen control total sobre sus suscripciones.
Si cree que se realizó un cargo por error, nos gustaría investigarlo y ayudarle. Por favor, comparta la dirección de correo electrónico que utilizó durante el registro para que nuestro equipo de soporte pueda revisar su caso y ayudarle a resolver el problema lo antes posible.
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Dear Nancy,
We're genuinely sorry to hear about your experience. Please know that we do not engage in unauthorized charges — all payments are clearly outlined during the checkout process, and customers have full control over their subscriptions.
If you believe a charge was made in error, we’d like to investigate and assist you. Kindly share the email address you used during registration so our support team can review your case and help resolve the issue promptly.
I had to give 1 star otherwise I would…
I had to give 1 star otherwise I would have given 0
The application is pure scam...first they will ask you to put your number and then they will tell you they have found the location and you would need to pay so they can share it with you...after you have paid they would show you the middle finger..I will complain to my credit card for scam
28 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Abel,
We're very sorry to hear about your experience and truly regret that you feel this way.
Please note that our platform only processes payments after a user agrees to subscribe, and we aim to clearly communicate the service details before any charges occur. If the service did not work as expected or you believe there was an issue, we absolutely want to look into this and make it right.
To assist you further and resolve this promptly, could you please provide us with the email address you used during sign-up? This will help us locate your account and investigate the matter fully.
Svar från Detectico
Cher Nicolas,
Nous sommes profondément désolés pour cette expérience négative ! Nous ferons tout notre possible pour vous aider et résoudre votre problème !
Nous comprenons votre inquiétude. Compte tenu des informations fournies, nous n'avons pas pu trouver de compte correspondant à vos coordonnées. Pourriez-vous nous communiquer l'adresse e-mail associée à votre abonnement afin que nous puissions enquêter davantage ?
Nous sommes là pour vous aider et résoudre ce problème dans les plus brefs délais. Nous attendons votre réponse avec impatience.
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Dear Nicolas,
We are deeply sorry that you had a negative experience! But we will do our best to support and solve your issue!
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
If they don't listen to giving your…
If they don't listen to giving your money back through a refund thinking they have some power trip. Raise a despute with your bank they soon quickly send it back. I asked for mine back as couldn't cancel or even use the app to my needs they tried saying no until i kicked off.
And no! to sharing my email
13 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Jason,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible.
Based on my experience and the experiences of others, i believe this company simply advertises just to have access to your account. Once they have access, they quickly try to withdraw larger monies be
Based on my experience and the experiences of others, i believe this company simply advertises just to have access to your account. Once they have access, they quickly try to withdraw larger monies before you realise what's going on. My bank blocked them when they attempted to withdraw more money and thereby saved me loss of funds.
13 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Funso,
We're genuinely sorry to hear about your experience. Please know that we do not engage in unauthorized charges — all payments are clearly outlined during the checkout process, and customers have full control over their subscriptions.
If you believe a charge was made in error, we’d like to investigate and assist you. Kindly share the email address you used during registration so our support team can review your case and help resolve the issue promptly.
They’re Hiding the Truth
Had to freeze my card to stop charges. Customer support is a myth.
11 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Yazmine,
Thank you for your feedback, and we’re sorry to hear things didn’t go as expected. We take concerns like yours seriously and want to get to the bottom of what happened.
Please send us the email address connected to your account so we can investigate and resolve this for you as soon as possible.
Svar från Detectico
Dear Andrei,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
Fake site
Even their buttons are traps what seems like cintinue is a subscription
4 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Alexander,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
False navifation
Used it once by mistake now being biled monthly no support no way out
4 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Mitchell,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
Svar från Detectico
Dear Nelson,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
Interface fraud
Legit looking site but it`s a mask for one big scam operation
3 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Jayla,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further?Looking forward to your response.
Should you have any other questions do not hesitate to contact us!
Surprise Billing
I`m tech savvy and I still fell for it that should say something
2 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Allen,
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
No Results
All I did was search “track phone” and ended up subscribed. So deceptive!
2 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Brown Reina,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
Booking scam
My bank flagged the charge I didn`t even know I`d subscribed that says it all
1 juni 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Allen,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.