Absolute scam. Service does not work. They send a message and then need someone to open it and click a link (which no one would, of course). Even if people did, it probably would not work. This, despi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Na próbę spróbowałem zlokalizować swój telefon mając go obok siebie. Błąd lokalizacji wynosił ponad 300 km. Ponadto Detectico pobrało w tym samym czasie 2 x opłatę za subskrypcję. Ponieważ uznałem ż... Se mer
Företaget har svarat
Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... Se mer
Företaget har svarat
Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.
Kontaktuppgifter
1,8
Dålig
357 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No se puede cancelar la suscripción
No se puede cancelar la suscripción
Adicional sólo paque por una inscripción y ya me cobraron el doble
Estafa total !
1 november 2025
Omdöme utan inbjudan
Svar från Detectico
Estimada Mery:
Lamentamos mucho lo sucedido y comprendemos su frustración. Le aseguramos que nuestro servicio es legítimo y con gusto le ayudaremos a resolver este problema lo antes posible.
Por favor, contáctenos a través de support@detectico.com e indíquenos la dirección de correo electrónico que utilizó para su suscripción o cualquier referencia de pago. Esto nos ayudará a localizar su cuenta y realizar los ajustes necesarios.
También podemos ayudarle a cancelar su suscripción para evitar cargos adicionales.
Gracias por informarnos sobre este incidente; estamos aquí para solucionarlo.
------
Dear Mery,
We’re truly sorry to hear about your experience and completely understand your frustration. Please rest assured that our service is legitimate, and we’re happy to help resolve this for you as quickly as possible.
Could you please contact us at support@detectico.com with the email address used for your subscription or any payment reference? This will help us locate your account and process the necessary adjustments.
We can also assist you in cancelling your subscription to ensure no further charges occur.
Thank you for bringing this to our attention — we’re here to make things right.
I BELIEVE THIS COMPANY TO BE A SCAM i…do
I BELIEVE THIS COMPANY TO BE A SCAM i paid 71 pence they got my bank details but within 5 minutes I REALISED IT WAS MOST PROBABLY A SCAM SO i cancelled my cards they have got away with 71 pence but my bank blocked them the 71 pence is pending but my bank may regard this company as fraud do not use this company its not sound and from other reports it seems like a fraud I DONT KNOW how this company can survive it seem like they just want to con money out of us get all our details and even if you manage to cancel via help from your bank they still have your details you might have succeeded in blocking them but they can sell information on you to a third party so its not ethical I THOUGHT i was tech savvy but they still got 71 pence and worse they got my details so its real purpose is to scam people and sell your details on.I DID A SEARCH ON WHO OWNS THIS COMPANY ARCHIAS LIDRAS NICOSIA CYPRUS i think the police in CYPRUS SHOULD INVESTIGATE THIS COMPANY KICK THE DOORS IN IF REQUIRED BECAUSE ITS GIVING A VERY BAD IMPRESSION OF BUSINESS ETHICS IN CYPRUS detectico are asking for more information what is there to say they kbviously want my review to go away they should be ashamed and do should trust pilot be if they let these scamners off the hook I might contact the police in cyprus this suspicious site needs to be shut down and soon
5 november 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Ken,
Thank you for sharing your feedback with us. We’ve already reached out to you directly at the email address you provided, and we’re now just waiting for your reply so we can help sort everything out for you.
Please take a moment to check your inbox (and your spam/junk folder, just in case). We’re here and ready to assist you as soon as we hear back.
Looking forward to resolving this together.
Grosse arnaque
Le service proposé est une grosse arnaque car il ne sert à rien pour retrouver un téléphone perdu.
De plus au delà des 0.79 preléve comme prévu, il ont ensuite essayé de prélever une première fois 15.74 chf
Puis une deuxième fois 20.46 chf
Puis une troisième fois 25.17 chf
Puis une quatrième fois 31.47 chf
Soit un total de 92.84 chf tout ces prélèvements en l'espace de quatre secondes apres mon inscription. Tout a été bloqué par la banque car j'avais pris la précaution de créer une carte visa virtuelle à usage unique
La conclusion : Grosse anarque à fuir.
2 november 2025
Omdöme utan inbjudan
Svar från Detectico
Cher Hervé,
Merci de nous avoir fait part de vos commentaires. Nous vous avons déjà contacté directement à l'adresse courriel que vous nous avez fournie et nous attendons votre réponse afin de résoudre ce problème au plus vite.
Veuillez prendre un instant pour vérifier votre boîte de réception (et votre dossier de courriers indésirables, par précaution). Nous restons à votre disposition et prêts à vous aider dès que nous aurons de vos nouvelles.
Au plaisir de trouver une solution ensemble.
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Dear Herve,
Thank you for sharing your feedback with us. We’ve already reached out to you directly at the email address you provided, and we’re now just waiting for your reply so we can help sort everything out for you.
Please take a moment to check your inbox (and your spam/junk folder, just in case). We’re here and ready to assist you as soon as we hear back.
Looking forward to resolving this together.
POBRES RATAS HAMBRIENTAS, QUE ASCO DAIS ¡JA!
PRIMERO: NO PERMITEN CANCELAR LA SUSCRIPCIÓN DE ESA "OFERTA" DE UN DIA CON TU TARJETA AFILIADA A LA PÁGINA (LITERALMENTE SE QUEDAN CON TUS DATOS). DEBIDO A ESO, MI BANCO RESTRINGIÓ EL USO DE MI TARJETA POR SEGURIDAD (NOTANDOSE QUE SON MERAS RATAS HAMBRIENTAS LOS "DESARROLLADORES" DE ESTA "COSA").
SEGUNDO: ES SCAM Y ENGAÑO DIRECTO AL NO OFRECER LO QUE DICEN (NO LOCALIZAN EL CELULAR, SINO QUE "ENVIAN" UN SMS Y ENLACES A ESE CELULAR "ESPERANDO A QUE EL LADRÓN LOS SELECCIONE". NUNCA BRINDAN LA UBICACION, SOLO TE ATRAEN CON PUBLICIDAD FALSA Y DESESPERACIÓN.
TERCERO: TE QUITAN TODO PERMISO DE ACCESO A LA APP ¡INCLUSIVE EL PODER CANCELAR LA SUSCRIPCIÓN CON TU TARJETA! POR LO QUE SI DE SUERTE NO TENIAS EL SALDO EN LA TARJETA Y NO SE COBRÓ, DEBERÁS LLAMAR A TU BANCO PARA CANCELAR ESA SUSCRIPCIÓN, YA QUE TE COBRARÁN IGUALMENTE CUANDO LLEGUES A TENER EL MONTO QUE SOLICITAN POR UN MES (¿SABEN DE CUANTO ES? 1 MES DE ESTA BASURA POR 60 O 70 DOLARES ¡JA! CHUPENME UN HUEVO MEJOR).
24 oktober 2025
Omdöme utan inbjudan
Svar från Detectico
Estimado Omar:
Lamentamos mucho su experiencia y comprendemos lo frustrante que debe ser. Queremos aclarar que nuestro sistema de suscripciones está diseñado para que los usuarios puedan cancelar en cualquier momento a través de la configuración de su cuenta o contactando directamente con nuestro equipo de soporte. Nunca restringimos ni retenemos información de pago más allá de lo necesario para procesar su suscripción de forma segura.
En cuanto a sus comentarios sobre el servicio y las funciones, agradeceríamos mucho la oportunidad de revisar su caso en detalle y asegurarnos de que todo se haya gestionado correctamente. ¿Podría proporcionarnos la dirección de correo electrónico o el ID de cuenta asociado a su suscripción?
Nuestro objetivo es resolver esto de forma rápida y transparente, y sus comentarios nos ayudan a mejorar.
--------
Dear Omar,
We’re very sorry to hear about your experience and understand how frustrating this must feel. We’d like to clarify that our subscription system is designed to allow users to cancel at any time through their account settings or by contacting our support team directly — we never restrict or retain payment information beyond what’s necessary for processing your subscription securely.
Regarding your comments about the service and features, we’d really appreciate the opportunity to review your case in detail and ensure everything was handled correctly. Could you please provide the email address or account ID associated with your subscription?
Our goal is to resolve this quickly and transparently, and your feedback helps us improve.
Thomas Slavsky help me alot when facing…
Thomas Slavsky help me alot when facing problem
10 oktober 2025
Omdöme utan inbjudan
Svar från Detectico
Thank you for your feedback! We’re delighted to hear that Thomas was able to assist you effectively. Providing helpful and responsive support is one of our top priorities.
Detectico Team
Son una estafa
Son una estafa, hice el pago de un día y me hicieron el cobro de la suscripción al siguiente día sin yo autorizarlo.
10 oktober 2025
Omdöme utan inbjudan
Svar från Detectico
Estimada Leslie:
Gracias por compartir sus comentarios. Lamentamos que su experiencia no haya cumplido con sus expectativas. Nos esforzamos por ser transparentes con nuestras políticas de precios y cancelación, y por ofrecer resultados valiosos.
Para que podamos analizar su caso específico y brindarle una mejor atención, ¿podría proporcionarnos la dirección de correo electrónico que utilizó al registrarse? Esto nos permitirá localizar su cuenta y resolver cualquier duda que tenga.
Agradecemos sus comentarios y nos comprometemos a mejorar nuestro servicio.
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Dear Leslie,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to be clear about our pricing and cancellation policies, and to provide valuable results.
To help us look into your specific case and assist you better, could you please provide the email address used during sign-up? This will allow us to locate your account and address any concerns you have.
We appreciate your input and are committed to improving our service.
They promised a 1.99$ deal
They promised a 1.99$ deal, but then charged me 24,99$ without any explanation. This site feels like a scam trap.
7 oktober 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Shawn,
We’re sorry to hear about your experience. Please note that all charges on our platform are made in accordance with the terms presented during registration, including information about the automatic renewal following the trial period. No unauthorized payments are processed.
To help us look into this and clarify the details, could you please share the email address used to create your Detectico account? We’ll review your case and provide a detailed explanation.
Na próbę spróbowałem zlokalizować swój…
Na próbę spróbowałem zlokalizować swój telefon mając go obok siebie. Błąd lokalizacji wynosił ponad 300 km.
Ponadto Detectico pobrało w tym samym czasie 2 x opłatę za subskrypcję. Ponieważ uznałem że to pomyłka, zwróciłem się do support o zwrot jednej opłaty. Bezskutecznie. Dopiero interwencja w moim banku spowodowała zwrot tych opłat.
Szkoda waszego czasu i pieniędzy na tę usługę.
9 september 2025
Omdöme utan inbjudan
Svar från Detectico
Szanowny Aleksandrze, nasz Kierownik ds. Obsługi Klienta skontaktował się już z Tobą w sprawie rozwiązania Twojego problemu. Sprawdź swoją skrzynkę e-mail. Dziękujemy za zrozumienie i współpracę.
-----
Dear Aleksander, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
Da 1,04 mi hanno sottratto anche 39,88
Da 1,04 mi hanno sottratto anche 39,88
Ovvio che si procede per vie legali
Nessun rimborso previsto, ma siamo matti?
24 september 2025
Omdöme utan inbjudan
Svar från Detectico
Gentile Emanuele,
Ci dispiace che tu la pensi così.
Siamo un servizio affidabile e tutti i costi, incluso il rinnovo automatico dopo il periodo di prova di $ 0,89, sono chiaramente indicati durante la procedura di registrazione. Non viene addebitato alcun costo senza il consenso dell'utente.
Detto questo, comprendiamo che questo possa aver causato confusione e vorremmo aiutarti. Se potessi fornirci l'indirizzo email utilizzato per creare il tuo account, saremo lieti di esaminare i dettagli e di assisterti ulteriormente.
Apprezziamo il tuo feedback e siamo qui per risolvere il problema.
-------
Dear Emanuele,
We're sorry to hear that you feel this way.
We are a legitimate service, and all charges — including the automatic renewal after the $0.89 trial — are clearly disclosed during the sign-up process. Nothing is charged without user agreement.
That said, we understand that this may have caused confusion, and we’d like to help. If you could provide the email address used to create your account, we’ll gladly review the details and assist you further.
We appreciate your feedback and are here to make things right.
À déconseillé…
Entreprise qui ne marche pas correctement je n'ai pas eu la localisation, en ont que après votre argent car nul n'est indiqué que c'est un abonnement car vous payé la partie essais évident et après vous payé 29€ l'abonnement de 2 sem qui la période d'essai dure 2 j que vous avez payé et ne vous rembourse pas alors que vous avez fait la demande le jour même je déconseille cela fait 4 j et m'ont pris mon argent hier
30 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Chère Dyla,
Nous sommes désolés d'apprendre votre expérience. L'essai consiste en un petit paiement initial, suivi d'un abonnement si vous ne l'annulez pas pendant la période d'essai, qui dure deux jours, comme indiqué lors de l'inscription.
Nous comprenons votre frustration concernant les frais et la demande de remboursement, et nous travaillons continuellement à améliorer nos processus et à clarifier la facturation.
Merci pour vos commentaires.
---
Dear Dylan,
We’re sorry to hear about your experience. The trial is a small upfront payment followed by a subscription if not canceled within the trial period, which lasts two days as noted during sign-up.
We understand your frustration regarding the charge and refund request, and we’re continually working to improve our processes and clarity around billing.
Thank you for your feedback.
Customer support sends automated…
Customer support sends automated messages and never resolves the actual issue. I gave up after multiple attempts to get help.
5 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Marti,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Svar från Detectico
Dear Vika,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
This review is simple
This review is simple: Don’t use Detectico.com. It’s overpriced, inaccurate, and traps you in unwanted subscriptions.
4 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Clauton,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
It's a scam
Tried this service. They told me I would have my results within 3 days. Results never showed up. When I cancelled and asked for a refund, they told me it goes thru a 3rd party billing. When I called the 3rd party billing number, I couldn't get a hold of them. Don't do it! Cost is too much to be throwing away on a scam!
12 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Customer,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Worse than free tools
Even free online trackers gave better results than this paid one.
30 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Perry,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
No working way to stop the subscription…
No working way to stop the subscription through the account page.
8 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Karen,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Completely unreliable and a total waste…
Completely unreliable and a total waste of money.
16 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Evans,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. This is not the kind of experience we strive to deliver, and we understand your frustration.
In order to look into this further and help resolve the issue, could you please share the email address associated with your account?
Your satisfaction is extremely important to us, and we’re committed to addressing this as promptly as possible
Looks clean and professional but hides…
Looks clean and professional but hides recurring charges. Feels dishonest and frustrating.
18 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Garcia,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in hidden charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
Took my money
Took my money, gave me wrong results, and then started charging me monthly without asking.
17 juli 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Yasmine,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
I am disgusted that my original cost…
I am disgusted that my original cost was $1.51 then they decided to take another $58.98 a short time later and next day decided to take another $84.40 I requested a credit and will contacting my financial institution for full refund as I found the app difficult and never used it.so beware of this company.
17 augusti 2025
Omdöme utan inbjudan
Svar från Detectico
Dear Victor,
We're truly sorry to hear about your experience and understand your frustration. Please know that Detectico does not engage in unauthorized charges—every transaction is clearly outlined during the sign-up process, and users are always informed about the subscription terms.
If you encountered any issues, we’d like to investigate and make things right. Kindly share the email address you used during registration so we can check your account and assist you further. We're here to help and are committed to resolving any misunderstandings.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.