Dazzle Dancewear Omdömen 

163
TrustScore 3 av 5

2,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... Se mer

Betygsatt 5 av 5 stjärnor

I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... Se mer

Betygsatt 5 av 5 stjärnor

Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... Se mer

Företagsinformation

  1. Dansbutik

Informationen kommer från olika externa källor

Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

163 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,8

Alla omdömen

(163)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Best price online for the costume I was looking for. Superb customer service! Responded to emails on a Sunday evening and changed the colour of the order without hesitation. Fast delivery too. Will definitely use again.

28 januari 2025
Betygsatt 1 av 5 stjärnor

Wrong order sent out by the company

Wrong order sent out by the company. I had to reorder, pay for delivery again and pay to return the item. No refund as yet. Apparently it can take 28 days. I won’t be using this company again.

3 januari 2025
Betygsatt 5 av 5 stjärnor

Great customer service

When I placed my order for a large number of costumes the system allowed me to pay for all the sizes I needed but I was contacted shortly after and told all the sizes weren’t available. It was frustrating but Sarah was quick to let me know what they did have and also sent me a couple to try for size and work out if we could make some alterations. After agreeing the order, the costumes arrived very quickly and, with a few adjustments, worked perfectly.

4 december 2024
Betygsatt 5 av 5 stjärnor

Great costumes

Found a lovely outfit for my daughters baton twirling competition. Ordered and delivered in the time that was stated. Very pleased with the size too. Thank you very much. We will buy again from you.

29 november 2024
Betygsatt 1 av 5 stjärnor

Was told the item wasn’t in stock even…

Was told the item wasn’t in stock even though their website said it was. Definitely won’t be ordering from here again!

25 oktober 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

We contacted within a few hours of the order being placed, unfortunately errors can occur with stock from time to time and we are sorry that this happened on this occasion.

Betygsatt 1 av 5 stjärnor

Poor customer service

I placed the order for my daughter's leotard on 28/08/24 and received the order on 05/09/24. The leotard was faulty, it was ripped on the top front. I contacted Dazzle Dancewear on the same day and sent pictures. I was promised that a replacement leotard would be sent out. Today is 13 days after I reported the issue and I still have no replacement. My daughter is very disappointed. Extremely poor customer service!

31 augusti 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

Hi, a replacement leotard was sent after your email was received, we have Royal Mail tracking which has been emailed to you.

Betygsatt 1 av 5 stjärnor

The wrong size leotard was sent out

The wrong size leotard was sent out, I ordered a size 0, a size 1 arrived. It was too late for the correct size to arrive in time for my daughter’s first lesson.

23 augusti 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

Hi, we are very sorry for this mistake a full refund was issued once this review was seen, we never received any emails regarding this.

Betygsatt 1 av 5 stjärnor

wrong size sent, email sent but no refund, nor replacement

Lovely shoes, but, unfortunately, very poor communication and service. I was sent the wrong size: I ordered 4, and I received 4.5. I emailed and asked for them to send me the correct size without me having to send the shoes back, pay for a return and wait for a replacement, since the fault wasn't mine. I attached pictures as a proof. I never heard back from them, nor did any shoes appear in the post. If I hadn't found someone else to use them for the event, it would have been a waste of my time, money and efforts.

27 augusti 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

Hi, we have checked all records and do not seem to have any emails from the name or email address relating to this review, please can you email info@dazzle-dancewear.co.uk and we will look into this for you.

Betygsatt 2 av 5 stjärnor

1st position tap shoes

Delivery of 1st position tap shoes, all good, but there retuning of your money is poor, 28 days for a refund these days 🤔 not all people can wait that long for there money to be given back, considering you may need to reorder because the item don’t fit.

2 juli 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

Hi, we have contacted you this evening regarding this with proof of when your refund was processed but us and proof that it took PayPal over 10 days to deposit the funds into your bank account - this was completely out of our hands.

Apologies.

Sarah - Dazzle Dancewear

Betygsatt 3 av 5 stjärnor

Communication is not good

Communication is not good. Do not reply to e-mails.

7 juni 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

Hi, we have responded to all of your emails within the timeframe promised on our website, we are sorry you feel the communication is not good.

Betygsatt 1 av 5 stjärnor

Don't recommend.

The dress was beautiful, but had to return because of the size. I still haven't received the refund. It is almost 2 months. They don't reply to the emails.
I don't recommend.

1 maj 2024
Logotyp för Dazzle Dancewear

Svar från Dazzle Dancewear

Good morning, we are very sorry that you have not received a response however we are unable to locate any emails from yourself? Do you have a tracking number for your return and we can look into this immediately for you. We have contacted you via email this morning.

Kind regards.

Sarah - Dazzle Dancewear Ltd

info@dazzle-dancewear.co.uk

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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