D'Addario & Company, Inc. Omdömen 

330
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I use D'Addario Evans drum heads and have always had high quality, excellent drum heads that perform and hold up great. Also, their customer service has been great. Recently, I ordered a custom bass... Se mer

Betygsatt 5 av 5 stjärnor

D’Addario makes the best stick and drumheads best suited for marching band. Their Promark artist signature sticks are top notch compared to some other sticks offering great variety, feels, and tones y... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Firstly - D'Addario makes fantastic products to name a few: Guitar Strings, Capo's, Humidification Systems, and Guitar Straps. All their products are high quality, afforabilr, and are well desig... Se mer

Betygsatt 5 av 5 stjärnor

D'Addario has the best customer service of any large music manufacturer. Period. I will continue to use their products for life!

Företagsinformation

  1. Tillverkare

Skrivet av företaget

Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

330 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(330)

172 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I've been a user of D'Addario products for years

I've been a user of D'Addario products for years, particularly EJ45 strings and other classical guitar accessories. Their products are reliable, designed to last, and built with musicians in mind. Proud to support them.

P.S. Their rewards system is the best too! Players Circle is a great way to give back to their customers. It gives us more reason to continuously support them.

1 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Hey Reychelle - thank you for your feedback, and we're so glad to hear that you're enjoying the strings/Players Circle! Thank you for choosing D'Addario!

Betygsatt 5 av 5 stjärnor

Objectively superior strings.

I have used daddario strings since the 2000s they use a better core than the other manufacturers so the stability and tonal quality are noticeable above the rest.

6 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Betygsatt 5 av 5 stjärnor

The best strings I ever used (also the…

The best strings I ever used (also the price-quality ratio). Additionally, the website is quite ergonomic and convenient.

6 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thanks for your feedback Eugene! We're so glad to hear that you're enjoying the strings and the site!

Betygsatt 5 av 5 stjärnor

I’ve been a long time user of Evans…

I’ve been a long time user of Evans drumheads. Just recently started taking advantage of the Player’s Points program. Nice program, good benefits. I have had a couple of issues with points not loading, and no code on qualifying products, but the D’Addario Player’s Points support team has been very prompt to respond and very helpful each time.

5 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thank you for your feedback Dan, and thank you for being a Players Circle member! We sincerely appreciate it!

Betygsatt 5 av 5 stjärnor

Question about power cable use with power box

Had a question about using the power cable with the power box. I had an answer within 24-hours. Super fast turn around. Their strings and accessories are industry standards. If they didn't invent it, they definitely perfected it.

4 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thanks Alvin! We're so glad to hear that you're enjoying the products, and thanks as always for choosing D'Addario!

Betygsatt 5 av 5 stjärnor

Super fast support response

Super fast support response! If you buy DADDARIO you must use this app!!!

5 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Hey Sean, thanks for your feedback, and thanks for choosing D'Addario!

Betygsatt 5 av 5 stjärnor

Great Customer Service

Reasonable prices for postage to Scotland, even free sometimes for Players Circle members. Also the customer service has always been perfect whenever I've needed help.

5 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thanks for your feedback Leo! We sincerely appreciate it!

Betygsatt 5 av 5 stjärnor

Le informazioni che mi avete dato sono…

Le informazioni che mi avete dato sono state tempestive e anche molto utili!
Grazie
Roberto Petrocchi

4 maj 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Grazie per il tuo feedback Roberto! Grazie per aver scelto D'Addario!

Betygsatt 1 av 5 stjärnor

Ordered strings on the 15th April

Ordered strings on the 15th April, it’s now 4th May, they still say ‘preparing for shipping’ like, what company in the world thinks this is acceptable. I thought I’d try these strings instead of EB strings but I will never use these ever again just because shipping is crazy slow. I could have ordered them on Amazon and gotten next day shipping but through their website is useless. Never again

15 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Hey Jenny, we are sorry to hear that you had experienced an issue with your order! Did you contact our team already? We were not able to locate an order or a ticket under your name. Please note though- if you had ordered custom strings, those have a longer lead time than regular stock, as those are made to order here in our United States factories, and then sent to our UK Warehouse for fulfillment. Please contact our order support team at www.daddario.com/contact-us, as we are always happy to help. Thank you!

Betygsatt 5 av 5 stjärnor

I have tried many strings

I have tried many strings, but the quality-price ratio of Daddario is undeuably better. I mostly buy classic carbon strings, which last long and sound bright. Other manufacturers analogies can vary significantly in price, but the quality is not better, and sometimes it's even worse

14 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Hey Samm, thanks so much for providing your feedback - we appreciate it! We're so glad to hear that you're enjoying the strings!

Betygsatt 1 av 5 stjärnor

The new way of signing in to register…

The new way of signing in to register our string bags that is SUPPOSE to make things better for us is RIDICULOUS. I've been doing this for years and NEVER had a problem before. Put it back to the original way.

30 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Hey Richard - thank you for your feedback! We are sorry to hear that you were not happy with the new log in process. The log in process was updated to be password-less to help accounts not only be more secure, but also helping to prevent users from getting locked out of their accounts due to incorrect password attempts. We have several log-in options now! You can log in using your email address and a log in code will be sent to your email, or you can log in using a Shop Pay account (as long as your email is the same on Shop Pay and Players Circle), or you can log in using Google! If you're experiencing any issue logging in, please reach out to us on our help center and our team would be more than happy to help.

Thank you!

Betygsatt 5 av 5 stjärnor

Phenomenal customer support—a brand that truly values its users!

I recently had a reason to contact the D’Addario support team, and I was genuinely blown away by the experience. In an era where customer service often feels automated or indifferent, D’Addario stands out as a massive exception.

The support I received was prompt, professional, and incredibly fair. They addressed my inquiry with total transparency and went above and beyond to ensure I was satisfied, demonstrating a level of integrity that is rare to find. It’s clear that they don’t just care about selling products; they care about the community of people using them.

I have complete trust in this brand and will continue to be a loyal customer. If you value a company that actually stands behind its word and treats its customers with respect, D’Addario is as good as it gets.

30 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thank you so much for your feedback! We're glad to hear that you had a great experience with our support team. Please feel free to reach back out any time - we are always happy to help! Thanks again for choosing D'Addario

Betygsatt 5 av 5 stjärnor

There was a issue with some guitar…

There was a issue with some guitar strings, i brought it to customer service attention.
George very quickly responded and took care of the issue beyond my expectations.
I tip my hat to them!

30 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thanks for your feedback, and thank you for choosing D'Addario!

Betygsatt 5 av 5 stjärnor

Great products and excellent customer…

Great products and excellent customer service. There are so many string companies out there but none have the reliability and consistency of D’Addario strings

30 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

Thanks for your feedback Sean! We are glad to hear that you're enjoying the strings!

Betygsatt 5 av 5 stjärnor

ATENCION RAPIDA Y EFICIENTE

Compre una alfombrilla para las reparaciones de guitarra " DADDARIO STRING CHAGE MATTE " y no venia incluida el codigo para el players circle. Hice una reclamacion y en solo unas horas me lo solucionaron. Rapido y eficiente.

29 april 2026
Omdöme utan inbjudan
Logotyp för D'Addario & Company, Inc.

Svar från D'Addario & Company, Inc.

¡Gracias por tus comentarios y gracias por ser miembro del Players Circle!

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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