D'Addario & Company, Inc. Omdömen 

Hailey from D'Addario responded to my email quickly and was able to help resolve my issue of missing Player's Circle points. Great customer service, very easily resolved.

The communication was perfect. They caught the issue that I was going to have with the graphic and reached out. They could have just made the product and sent it out But they didn't. Superb customer service and great products

First, regarding quality: the quality of the sticks I bought was great. Personally, I wouldn’t get a paint finish on sticks, as they tend to fall out during intense play, but that’s just me and my sweaty palms.

The product felt nice in my hands. The sticks sounded even when I dropped them. I bought two pairs, and for the sticks that didn’t sound even, I just sent a video to customer service. They responded within two hours and sent another pair my way!

I've been using humidipacks for years and had never seen one leak right out of the package. I contacted D'Addario and the issue was resolved with just a copy of my receipt. Replacements came via UPS today. Special thanks to Hailey in customer service!

A loyal customer
Bob

I’ve played all my adult life. Experimented with all the strings out there. D’Addario is far away the best string available at any price. No more searching. The customer service is EXCELLENT too, George has always been good to me..

They were quick and ready to make things right when I got wronged

Very prompt and effective customer correspondence!

very help full thank you so much ,rapid response to my email

Daddario has been my preferred strings since I started playing guitar when I was 11
Best strings and best service, great company!

I've used both D'Addario strings and Evans drumheads for as long as I can remember. They've always been top quality, and their player's circle is an awesome program.

I have been using their electric guitar strings for years. They have been consistently brighter and maintain good tension for longer periods of time compared to other similarly priced strings. In addition, I find that the majority of accessories are made with quality, and their customer service is quite good. Thanks a ton I appreciate yall.

Had a small issue with my rewards points being converted to a wallet reward instead of staying as points. Reached out to customer support and Hailey sorted it out quickly and clearly. She cancelled the reward and restored my points balance without any hassle. Great to see a company that actually listens and fixes things properly. Happy customer!

Excelente atendimento nos contatos, produtos de ótima qualidade e muito diversificada

Great for drummers, guitarists and anything around. Ive used the strings, sticks, drumheads for years, never failed me, and if i have any issue, customer support is always on top of it!

Clear, easy-to-use website ... good member's points program ... quick, patient and helpful customer service ... and great products

WOW, thanks to Post Office I got my shipment due to their hard work. NOTE: D'Ad didn't reply here or personally since I have account with them. Thanks for nothing D'A

I recently bought an Evans Drumheads, and i got points with it, now i can get points to go into raffles to win more for free

It's a very good company where everything works well. When a problem arises, which is rare, they are immediately ready to help.
The strings are very good as well as the tuners. Just keep going like this.

I was having trouble redeeming my points on a recent purchase. I contacted Hailey from D’Addario and she promptly resolved the problem. D’Addario, has good woodwind products and I like the fact that points are given with each purchase, which contributes to future purchases and/or lower prices on future purchases.

I have been using Evans heads almost exclusively for more than 20 years, both for myself (drumset, orchestral percussion & hand drums) and for the numerous school groups I've directed (all of the above + drumline). The heads are not only great quality but extremely consistent. On the two occasions I've had to deal with customer service - about 15 years ago, product related & just this week, Players Circle related - communication was great, and the problem was resolved quickly (including immediately shipping replacement product).
I also use D'Addario strings on my guitars and basses and have always been happy with them as well. Great family-owned company