D'Addario & Company, Inc. Omdömen 

Very fast and efficient service. Most impressed.

Quick reply and all my questions were answered professionally and fully.

These are some pretty sturdy guitar strings. Clean articulate sound. Accurate intonation. Durable and hard to break. And the string life is really long when you leave guitars in the case with a quick wipedown/clean.

I had an issue with my account and their customer service rep had me up and running extremely quickly. Thanks for you help. By the way I always use D'Addario strings on my basses, nothing else comes close and I have tried them all.

Great products and even better service. I had an issue with a string that broke when I was installing it and I had a replacement in a day or two. Fantastic service.

My favorite guitar strings! Anytime I've tried a different brand, my guitars feel and sound "off," so I always end up coming back. Any issues I've had shopping online with them were resolved by customer service in literal minutes.

Great communication, great strings, and on call communication is wonderful all around.

I use D'Addario Strings since the late 70's last century. And that time of using speaks for the quality of the strings. On all my recordings you can listen to the guitars playin that strings. It sounds so great.
And since a few years I'm a member of the Players Circle, that's a great tool to win some points to get some goodies from D'Addario. You just convey the code, that's given for every D'Addario Product you bought, and than you get some points, nearly 10 % of the value of your product. Good idea D'Addario!

D'Addario has the absolute best customer service that I have ever dealt with. They know how much musicians depend on their equipment, and the quality of the products are reflected in their honor to back up everything they manufacture to meet our rigorous needs.

The customer service department was very prompt in addressing my concern and responded within 12 hours. I addition, my concern was resoved in excellent fashion. It is a pleasure to deal with companies such as D'Addario that repsond quickly and resolve your issue quickly.
Thank you D'Addario

Scott N.
Drummer

I had an issue with one of the strings in a new set that I ordered. I contacted customer support, and I could not be happier with my experience with George case (304209). George was prompt in handling my issue and made sure I was taken care of. Thank you George!

They love what they do! Best customer service!! :)

I recently had an issue with an Evans snare side head. I emailed D’Addario and in a day or two they answered. The email was from Hailey which asked me to send her make some information. I sent Hailey back the information and the next Hailey solved the issue. Thanks Hailey and everyone at D’Addario
George

I’ve been choosing D’Addario for years to stock up on supplies for my guitar gear. I’ve always found the products I’ve purchased to be easy to use and durable when it comes to maintaining my instruments, which encourages me to stay up to date on their latest offerings.

i love d'addario, the only problem we had was a misunderstanding

Great customer feedback from them . Always great strings

D’Addario makes the best stick and drumheads best suited for marching band. Their Promark artist signature sticks are top notch compared to some other sticks offering great variety, feels, and tones you’re looking for in your playing. Evans Drumheads offer the best tonal and snappy heads for the high-tuning for a marching drum. Their practice pad have the be the best, and it is what I recommend to most people starting out. You can never go wrong with Promark or Evans.

Great customer service from Steve. Thansk!!

I contacted D’Addario via email about removing an item I put in the cart to check on a price, but not see the remove button to remove this item. I received a prompt reply to my question as well as other questions I had about string recycling. They were quite detailed in their response and answered all of my questions completely. It is good to know that their businesses out there that actually read emails and response promptly with helpful information (as well as offering a great products).