Culture Kings Omdömen 

Quick response and did everything I needed!

Donna was very helpful! Replied back fast to my email with the problem solved ! Thanks so much for your help !

Marleyah Was great, quick response and helpful

A customer service representative named Donna was very very helpful! And got through to me in a timely matter.

Donna helped me with a quick an easy order change I didn’t have any issues!!!

I must share my experience it was a nightmare Saved by a woman named Dona such a great help so Im new to culture kings and somehow my shipping address was set wrong well Ms Dona sprang into action and started to help right away so I did not really understand there process but she did her job and did everything she can well unfortunately the delivery service still delivery the package but Ms Dona yet again sent me help with my order and saved the day I really appreciate this effort to retain me as a customer 😀 My kids appreciate you Ms Dona big shout out much appreciated 👏

Really good app use this every day hope everyone can enjoy this aswell

Donna was epic she fixed my order for me shout out Donna

Gabby was super helpful in updating my order address. I appreciate the quick response and the efficiency.

I made a mistake and wrote an Email, not sure if it could get fixed. I wrote the Email yesterday and today I got an answer from Donna, informing me of the try to change my Order. I ordered on accident a 3XL but wanted a 2XL. I waited the whole day and then just got the email that the order got successfully stopped AND I have my new order conformation with the right size.
I also got informed that they can't always complet request, so I am even happier that my request could get completed and that everything works out

Customer service was great Gabby helped me very happy with my experience thank you 😊

I had really good experience and was well looked after thank you so much for helping me

Donna helped me so well. I was stressed about a shipping issue and she rectified it very quickly and effectively.

I had accidentally ordered a jacket in the wrong size and wanted to change it before it dispatched. On the day I placed my order, which was a Saturday,the culture kings AI helper said I wouldn’t be able to change the size. I decided to try my luck on Monday and call the customer service line, and Donna promptly assisted me by stopping my order from being processed and creating a new one for me. I really appreciate her for saving me the hassle of having to return the jacket and wait for a new one!

The customer service is amazing and I love the wide range of clothing brands. I had a slight issue with shipping but thanks to staff (gabby) it was resolved almost instantly. Would definitely recommend.

Needed assistance with an order Donna was quick to help get this done, much appreciated. Great customer support. Thank you 😊

I had an order that i accidentally sent to the wrong address and sent an email right after placing it. The customer service operator Marleyah responded incredibly quick and resolved the problem in a matter of seconds. Amazing customer service for sure 5/5

Ailean was amazing!!! Super helpful!! Didn’t this my request could be done and she made it happen. Thank you Ailean!!

Although my original order was unfortunately lost in transit, I was extremely impressed with the level of customer service I received. The representative (Donna!) was professional, patient, and genuinely helpful throughout the entire process. They clearly explained each step required to submit a claim, answered all of my questions, and made the replacement process simple and stress-free. Their prompt communication and willingness to assist turned what could have been a frustrating experience into a positive one. Excellent customer support like this is rare, and I truly appreciate the time and effort they put into resolving my issue. Thank you for the outstanding service!