I spoke with Stacy yesterday to make a complicated change to my reservation. It took considerable amount of effort, time and patience and throughout Stacys service was outstanding! Friendly and helpfu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I spoke with Stacy yesterday to make a complicated change to my reservation. It took considerable amount of effort, time and patience and throughout Stacys service was outstanding! Friendly and helpfu... Se mer
Företaget har svarat
Enquiries are dealt with very speedily and we are fortunate to have an excellent agent in Steve Fuller whose attention to detail is first rate. We have enjoyed many excellent cruise deals with this c... Se mer
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Paul was very helpful, very professional and very friendly. He made relevant suggestions and guided us through the quote and booking procedure. He always phoned back when he said he would….we will kee... Se mer
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Ria and Lauren who deal with travel arrangements and customer support did a great job in sorting out any queries i had. Also, Steve F in sales. It gives me confidence when comsidering furure boo... Se mer
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Skrivet av företaget
Cruise.co.uk is a leading online travel agency that specialises in cruise holidays. We offer a wide range of services designed to make booking your dream cruise easy and convenient. With an extensive selection of cruise options from all of the major cruise lines worldwide, we cater to every cruise traveller's preferences and interests.
One of the key advantages of Cruise.co.uk is our team of knowledgeable cruise specialists who provide expert advice and personalised recommendations. Whether you're a first-time cruiser or a seasoned traveller, they are there to assist you in planning the perfect cruise experience. Additionally, Cruise.co.uk is committed to offering competitive pricing, ensuring that you get the best value for your money. We provide access to exclusive deals, discounts, and promotional offers, and our price match guarantee ensures you won't find a better price elsewhere.
Cruise.co.uk also offers customised cruise packages that can be tailored to your specific needs. Whether you're looking for a romantic getaway, a family-friendly adventure, or a themed cruise, we can create a personalised itinerary that includes additional elements such as flights, accommodations, and transfers.
Customer satisfaction is a top priority for Cruise.co.uk. We provide a platform for customer reviews and ratings, allowing you to read real-life experiences and make informed decisions. Our dedicated customer support team is available to assist you at every step, from pre-booking enquiries to post-cruise arrangements.
In summary, Cruise.co.uk offers a comprehensive range of services, competitive pricing, expert advice, and personalised packages. Our commitment to customer satisfaction and transparent reviews makes us the perfect choice for booking your next cruise holiday.
Skrivet av företaget
Storbritannien

Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My sister and I were looking for a last minute cruise and contacted Lois from cruise.co.uk.
She was extremely helpful and knowledgeable.
She was also very patient as it was a bit of a challenge to find the cruise we wanted with flights from our local airport but she persevered and we are now looking forward to our cruise at the end of November.

Svar från Cruise.co.uk
Stacy has sorted out a complicated booking problem with no fuss and the greatest efficiency
Thank you so much 😊

Svar från Cruise.co.uk
Tom at cruice.co.uk is always very helpful making bookings for us. He gives very comprehensive explanations of the requirements and goes out of his way to ensure everything is just right for us. A pleasure to do business with him.

Svar från Cruise.co.uk
Such a great experience to book our cruise. Easy to message and they called back and were super efficient to complete the booking. Payments monthly through the credit card means we don’t need to find a large total in one go. Great service 👍🏼

Svar från Cruise.co.uk
As usual Tom was so helpful - more than happy to work out the best options etc
Thanks

Svar från Cruise.co.uk
Great service, great price. No pressure to book! Would definitely recommend this company!

Svar från Cruise.co.uk
I have just booked a cruise to Northern Europe with this company and as always I was very impressed with their consultants. Bridgett was very helpful , friendly and efficient. She made sure I got a cabin in a quiet part of the ship and answered all my queries , would highly recommend! 👍😀🛳️

Svar från Cruise.co.uk
I would highly recommend Lily Canderton to organise everything for you (although everyone else at cruise.co.uk is brillant) I have used the company on a number of occasions and the service has been absolutely top notch. Any enquiries have been delt with swiftly and efficently. I am a bit late leaving a review but A++++++++++

Svar från Cruise.co.uk
Outstanding service from Hannah and Rossi!
I highly recommend booking through this agency. Hannah was wonderful and made the entire process of booking our cruise incredibly easy. Later on, I wanted to extend our trip and stay an extra night in Miami. Rossi took over to handle the amendment—he checked the hotel for us and seamlessly rearranged our flights back to the UK for one day later.
Both of them provided stress-free, excellent communication and quick action. I will definitely be booking my future travels with them again!

Svar från Cruise.co.uk
Meghan from customer services was very efficient and pleasant also Gemma who did our booking. We have been using this company for many years now and always find them very competent and helpful.

Svar från Cruise.co.uk
Booked another great cruise at a great price. Bridgett was a pleasure to talk to, very professional got straight to the facts and was able to get the exact details I had been looking for. Will continue to always check prices against everyone else but keep booking through cruise.co.uk.

Svar från Cruise.co.uk
Extremely happy with our experience , we’ve just booked another trip and cruise with Paul McManus and he has been amazing throughout , his professionalism is second to none and all the while being extremely friendly , patient and so helpful with us . We would highly recommend him and will certainly be using him again ourselves .

Svar från Cruise.co.uk
Booking process is very simple Bridget explained everything very professional and friendly. Third booking with this company this year. Would highly recommend 😁

Svar från Cruise.co.uk
Sienna from cruise.co uk support team
Was very helpful with my queries, a friendly Customer Service.

Svar från Cruise.co.uk
very friendly welcome from bridget. all queries handled efficiently and with good knowlege.26

Svar från Cruise.co.uk
Use c.c. fairly regularly. recent booking threw up some potential difficulties which were sorted out entirely to our satisfaction. first class service from all staff involved ! Thank you !

Svar från Cruise.co.uk
There was an error with our cabin selection when we printed out our boarding passes. Stephanie sorted it really quickly with P&O

Svar från Cruise.co.uk

Svar från Cruise.co.uk
This company really knows how to look after it's customers. Our consultant (Steve) is so helpful and know's all those little things that make booking a cruise so easy. His follow up's and clarifications are spot on. Thank you Steve.

Svar från Cruise.co.uk
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.