CoutureCandy.com Omdömen 

1 062
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I bought two dresses, both were exactly like the pictures on website, high quality and stunning look, fast shipping, customer support extremely useful, reasonable prices. I do recommend and no doubt I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered a beautiful Johnathan Kayne dress and it arrived in 3 days and was EXACTLY what the picture and description said it would be! Will definitely order from them again!!!

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I’m not impressed with the quality of the dress. It is not the brand that was advertised or mentioned in the listing. I have previously purchased dresses from LaDivine, so I’m familiar with the brand... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Not only did CoutureCandy rush my order for a special red carpet Gala event, but they also made sure I had a discount code to use! We thought it may get here the day before the event and it came 3 day... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion. Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products. We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience. Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes. At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(1 062)

201 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love the dress and can’t wait to wear…

Love the dress and can’t wait to wear it for my daughter’s wedding in August. Fits really well and arrived very fast. Would definitely use them again

16 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you so much for your kind words! We're delighted to hear the dress fits perfectly and arrived quickly. Wishing you a wonderful time at your daughter’s wedding—we’d love to serve you again in the future.💛

Betygsatt 5 av 5 stjärnor

Dress was beautiful and a great color

Dress was beautiful and a great color. Unfortunately it did not fit well and would have been too hard to alter. Sadly I had to return it, but the quality of the fabric was excellent.

10 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your feedback! We're glad you loved the color and overall look of the dress. We appreciate you giving it a try and hope to have the opportunity to provide you with something perfect in the future.

Betygsatt 5 av 5 stjärnor

Luxe service and selection

I'm a previous customer and I always buy my dresses from here because there is always a great selection, the prices are reasonable and the site easy to navigate.

21 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for being a valued returning customer. We're delighted to hear you appreciate our range of dresses, competitive prices, and seamless shopping experience.

Betygsatt 5 av 5 stjärnor

Dress is beautiful

Dress is beautiful, and the shipping process was excellent! Will buy from couture candy again!

1 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

We're so happy to hear you loved your dress! Thank you for sharing your experience, and we can't wait to serve you again.

Betygsatt 5 av 5 stjärnor

5 stars

I absolutely love my dress. I purchased a size larger than I usually wear after viewing the size guide and it fit perfectly!
Great selection, great quality, fast shipping, and a follow up call from customer service to ensure everything went well. I absolutely love my dress.

26 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your wonderful feedback! We're pleased to hear you had a great experience from ordering through to delivery and follow-up. We appreciate your support.💛

Betygsatt 4 av 5 stjärnor

This was my first time ordering from couture candy

This was my first time ordering from Couture Candy, and I was a little nervous because it was an expensive dress for my daughter’s graduation. However, my experience was very positive overall.

I chose the 3-day shipping option, and they delivered exactly as promised. This was especially important because I needed to travel to my home country and take the dress with me on time. The financing option through Sezzle was also very helpful and made the purchase much easier.

The dress was beautiful, true to size, and exactly what we expected. The quality and design were lovely.

The only reason I am giving 4 stars instead of 5 is because the dress was packed very tightly for shipping. The compression flattened the layers of the skirt, preventing the dress from having the beautiful flow and fullness it should have had. Additionally, the dress was longer than expected and will likely require alterations.

Other than that, Couture Candy was reliable, offered convenient financing options, and delivered on time. I would definitely consider purchasing from them again. 😊

26 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your feedback! We're glad the dress arrived on time and met your expectations. We appreciate your comments about the packaging and length, and we hope to serve you again soon!

Betygsatt 5 av 5 stjärnor

I was honestly nervous ordering such a…

I was honestly nervous ordering such a heavily discounted designer gown, but I couldn't be happier. The dress arrived exactly as described and is absolutely beautiful in person. The sequin detailing is stunning, the color is vibrant and rich, and the overall construction feels high-quality and professional—not cheap or flimsy at all.
The material is comfortable with a bit of stretch, which makes it much easier to wear than many formal gowns. I intentionally ordered a size up because I fit between sizes and wanted to make sure it fit through the hips. It fits perfectly through the hips and lower body, and I only need a small alteration to take in the top, which I fully expected.
Shipping was fast, the gown arrived in excellent condition, and I was thrilled to receive an authentic Portia & Scarlett dress for such an amazing clearance price. I would absolutely shop here again and highly recommend both the dress and Couture Candy. It exceeded my expectations.

5 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your wonderful review! We're delighted to hear that your Portia & Scarlett gown exceeded your expectations and arrived exactly as described. It's great to know the fit, quality, and fast shipping made for such a positive experience. We truly appreciate your recommendation and look forward to serving you again in the future!💛

Betygsatt 5 av 5 stjärnor

Great Company!

I have ordered several dresses and they always come sooner than expected. I love that! Couture Candy has earned my trust. They have never disappointed me.

4 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your wonderful feedback! We're delighted to hear your orders arrive sooner than expected and that we've earned your trust. We truly appreciate your support and look forward to helping you find more dresses you'll love!

Betygsatt 5 av 5 stjärnor

Elegant dress I really love it 💞 the…

Elegant dress I really love it 💞 the dress fits good but the off shoulder little bit big I need to fix it.

6 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for sharing your experience! We’re pleased the dress fits well overall and hope the small adjustment works out smoothly.

Betygsatt 5 av 5 stjärnor

Dress looks absolutely beautiful

Dress looks absolutely beautiful. I haven’t had a chance to take it for alterations yet for a wedding this summer that I am very, very excited to wear this dress

2 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your feedback. We’re glad you’re satisfied with the dress and hope it works well for your upcoming event.💛

Betygsatt 5 av 5 stjärnor

My go to for formal and special event…

My go to for formal and special event dresses. I paid for expedited shipping and it came even faster than expected.

15 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your feedback! We’re delighted you love our dresses and that your expedited delivery arrived faster than expected.💛

Betygsatt 1 av 5 stjärnor

I caution everyone to shop elsewhere

I caution everyone to shop elsewhere! Their return policy is so convoluted and expensive that it is not worth shopping here! It cost me around $100 to return a $279 dress! They do not include all the specifics on their website so I called to verify costs for a possible return and was given a figure that I was later told was a "misunderstanding." It amazes me that they are still in business!! I thought I did my due diligence but clearly didn't and learned the hard way! Hope I can help others not make the same mistake! Shop at a reputable place that refunds returns!

4 juni 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration with our return policy. Please reach out to our customer support team with your order details so we can review your concerns and assist further.

Betygsatt 1 av 5 stjärnor

Buyers Beware!

Buyers Beware!

Although this company offers a large selection of attractive dresses, the product images do not always accurately reflect the items customers receive. The dress I ordered looked beautiful online, but the product delivered was of noticeably lower quality and significantly different from what was advertised.
I ordered a pink Jovani dress with a specific pattern, but instead received a multicoloured JVN by Jovani dress, which is a completely different product line.

Prior to shipment, I specifically contacted the company and asked them to verify the correct dress, size, and colour because I was ordering internationally for a wedding and could not afford the time or expense of a return. They assured me that the correct item would be sent, yet they still shipped the wrong dress.

As a result of their mistake, I paid $193 for the dress, $75 for shipping, and approximately $30 in import taxes. Returning the dress would cost me an additional $100 or more. Despite acknowledging that they sent the incorrect item, the company refused to provide a prepaid return label and instead insisted on enforcing their standard return policy.

It is unreasonable to expect a customer to absorb these costs when the error was entirely on the company's side. By the time I return the dress, I would have spent more on shipping and taxes than the value of the dress itself.

The customer service experience has been extremely disappointing. Rather than taking responsibility and offering a fair resolution, the company chose to rely on its return policy despite admitting its mistake.

Before purchasing, I strongly encourage potential buyers to research customer feedback, including BBB complaints and online reviews. Avoid purchasing from this shop if possible as you don't have to experience what I went through. This is not a reliable shop. With over 87 complaints and numerous negative reviews, my experience unfortunately appears far from unique. I have made many online purchases over the years, and this has been by far the worst customer service experience I have encountered.

24 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

We’re sorry to hear about your experience. The order was delivered and confirmed via DHL tracking. After your concern was raised, we promptly worked with the designer/vendor, who approved a Return Authorization for the item to be returned and reviewed for refund. The case is currently under a PayPal dispute. In line with our policy, we do not provide prepaid return labels for international orders. The return remains authorized, and we are available to assist in completing the process.

Betygsatt 4 av 5 stjärnor

The dress came very quickly and was…

The dress came very quickly and was gorgeous! But it was a tad too small for me when I tried it on.

31 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your feedback. We’re pleased to hear the dress arrived quickly and that you liked it. We appreciate your comments regarding the fit.

Betygsatt 5 av 5 stjärnor

LOVEEEEEE THE DRESS!!!!

LOVEEEEEE THE DRESS!!!!! insanely fast shipping! 10/10 !!! so happy

24 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

We're delighted to hear you love your dress! Thanks for the 10/10 review—we're so glad our fast shipping made your experience even better.💛

Betygsatt 5 av 5 stjärnor

My daughter is getting married in the…

My daughter is getting married in the fall and the bridesmaids ordered all their dresses from couture candy and the experience was great so I decided to give it a try.I ordered a Jovani dress it arrived within two days. It was exactly as described beautiful and in perfect condition. And I actually just ordered another dress that hopefully I will be receiving within a couple of days. Great great company highly recommend.

21 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

We’re so glad you had a great experience! Thank you for your kind words and for trusting us with your special occasion.💛

Betygsatt 5 av 5 stjärnor

The dress was perfect

The dress was perfect, and as described. The dress was packaged very well and delivery was according to schedule.

23 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you for your wonderful feedback! We’re so happy to hear the dress was perfect and met your expectations. We’re also glad the packaging and delivery experience were up to standard. We truly appreciate your support and hope to serve you again soon!

Betygsatt 5 av 5 stjärnor

Product as described

Product as described. Delivered promptly.

25 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

We appreciate your feedback! Glad to hear the product was as described and delivered quickly.💛

Betygsatt 5 av 5 stjärnor

I love my dress

I love my dress. Wonderful quality. I got it at a great price. I can't wait to wear it in September as my wedding dress.

25 maj 2026
Omdöme utan inbjudan
Logotyp för CoutureCandy.com

Svar från CoutureCandy.com

Thank you so much for your lovely feedback! We’re thrilled you love your dress and found it at a great price. Wishing you a beautiful wedding day in September!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer