Courierit.co.za Omdömen 

This is one of the worst courier services. We do business with Takealot and have some packages picked up by Courierit.
The result: four packages have not been delivered to Takealot, one package was damaged and returned, and they still want us to pay the bill.
We cannot recommend them.

I would like to compliment Thobisile in customer care for helping me with a package that has taken two weeks to deliver. She was the only one who saw it through till the end. T6he package would not have been delivered without her help. Thank you Thobisile

Letters Novela was kind enough to calm the courier driver and confirm a specific time they will drop off my package as I was on my way out and needed the item from the package to take with

I’ve been waiting on my package for 2 weeks longer than when it was meant to arrive. When I phone support they either don’t pick up or tell me that it’s my fault for not being available on that day, when I was at home all day.
The delivery driver ‘Mduduzi Mpontshane’ is absolutely useless. I go through the camera footage for outside our house and he has never even driven past the house but he still somehow claims that I wasn’t available.
Please, never ship your stuff with such an incompetent company. Everyone from the top down is completely dense.

Is been two weeks waiting for my order even toady nothing my percale. I call each and every day. They even have rude workers at their call centre . #Addidas store, can you pls stop using courier it as your delivery service.

It has been 5 working days now. Company sending parcel said couriers work weekdays only. Parcel was sent on a Thursday before 2pm. 2 days after parcel was sent (a Saturday), I receive sms that it's late and parcel won't be delivered. That was it. 4 days later there is no further comms from them. No answer when calling, or replies from several emails. Tracking shows parcel will be delivered on so and so day, but then at 11pm it has not even left their premises. and I cannot cancel until after receiving the parcel!!

If I could give less than 0 stars, I would.

I received a message on Monday that my parcel would arrive on the same day. I live in an area not covered by the GPS, and with very confusing addresses. Do they phone me to confirm the details and get directions? Not a chance, they return it to the depot.

So, I phone them Tuesday morning to confirm the details and get the delivery. "Your parcel is on the truck, sir. Please wait for the courier to phone you later today." Which I did. Did they phone me? Nope.

Both myself and the sender have ensured the details are as up-to-date as possible, and even sent a location pin. But the parcel is still in the depot today (on Wednesday). When I phoned to enquire, I was unapologetically told that I can expect delivery tomorrow.

Please, save yourself a headache and use a more reputable courier company.

They do not have respect for customers, lying about having phoned me when they did not. Everytime I follow up I get a different story. I am still waiting for my parcel. One day it is on the floor the next it is routed wrongly. When you call you get transferred to a number that takes you to voicemail and you must call again. This is frustrating……

Worst courier company in south africa. I don't understand why cell c is using this useless company. Nxa I've been waiting for my cell c parcel since from last week. They even wrote my address incorrectly.

Worst courier company I have ever dealt with. Waiting for 3 weeks for a parcel from jhb- Durban. Everyday for last week ai get a message to say courier is coming today and each day at 5.30pm a message to say delivery cancelled- zero communication as to why. They don’t answer phones or emails and u can’t get hold of anybody. Tried head office and after a week they don’t have answers about my parcel either.

My delivery was cancelled 2 times in a row if I could put a 0 rating I would ….1st it was that the driver cant find the address and the 2nd time the driver said that he called me which never happened, now I'm struggling to get my parcel delivered to me. they are the worst of the worst.

Looks like I am adding to the terrible reviews. If I was Afrihost I would not associate myself with such an unprofessional company. They didn't deliver my package, reason being "no access" but driver didn't even call me to say he's outside the complex. Did he expect to hoot outside a 12 unit apartment complex? Laziness and now I have no package. Would never use personally or recommend. Have also reported to Afrihost to procure services from another courier company, not this mickey mouse operation.

Worst ever still waiting for my parcel!!

Worst courier company ever!!!!!

So, they told me the delivery will be done Monday (06-01-2025) then I saw the address that they have on the delivery note is wrong. Got a sms and said I will get delivery today and yet the same address still on the note after investigations the lady made sure I'll only receive it tomorrow and I have to deal with it. so, it's their mistake but I have to suffer! Doesn't the customer come 1st?

So, I have to wait longer for my item (a gift for someone) due to their negligence and not doing their working correctly. Now I look *********** to give a gift on time!!!

Most pathetic service ever and worst courier company in South Africa hands down!!!!

Baie slegte diens hulle se hulle was by die plek waar my pakkie moet af gelaai word en ek die mense gevra en hulle se daar was niemand hoe de hel maar die plek vat sy geld maar jy nog nie jou pakkie nie tel ook nie pgone op nie

Received an sms at 07:43 yesterday that my parcel was going to be delivered. I phoned them to find out what time, it finally went throught after 30 minutes and was told it'll come at 3pm. It was around 5pm when i decided to follow up and no one answered the phone. When I checked on the tracker in the evening I saw it was updated at 20:21 that it was delayed, "not delivered due to delay".This morning at around 09am I received the same sms that my parcel was out for delivery. It is 15:19 now, and I havent received my parcel. I called the office and the call never went through, it just rings and put on hold for 10 minutes before they cut the call. I then googled how do I complain about courier it services, and here I am. This is really terrible, poor communication and all. Still waiting

I read you ask what went wrong

The question must be what went correct.

Answer - nothing.

Spend a day waiting for delivery - we’ll still no delivery and the owner don’t care.

Worst ever

This company is not up to standard. Delivery is very slow. Seems to me the driver can not use a GPS because they can all me for directions? Calls to the office is a waste of time... nobody answers the phone !

Useless and pathetic
Don't answer the phone.
No contact number, is an excuse for not delivering the item.
It's been with them for 2 weeks, when I'm 15mins away from their depo.
Please don't use them.