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You should state up front that there is an additional fee for me to complete all the details for you.

Very good experience

DO NOT USE THIS COMPANY! booking was ok and we got the information we needed. we called when we were 30 mins out from the airport and still had to wait a long time for someone to meet us. The mail issue is that the car was parked on a caravan site, not in a secure car park. outrageous!! the car has a tracker and when i checked it was left at a caravan site. i spoke to the person who dropped off the car and was told it was kept in a secure location.

The booking automatically put in my drop off time due to flight time but I wanted an earlier time and the chat help was excellent

damaged my car, terrible service. Will not respond to me now.

Very fast and efficient. Good prices!

Very easy for an old age person to understand I am not technically minded but I found it quite easy 😊

Mobile phone number doesn’t work. Drop off was fine but delay in getting car back and office number kept putting me on hold and couldn’t update me. We waited an hour to get the car back and the battery had gone down 20% > 30 miles while we were away. Wouldn’t use again.

Scammers, avoid

Couldn't find it - very disorganised.

I wanted parking4less site and was directed to yours instead. You do not indicate that you are not on Stansted Airport

So easy to set up!

Not a bad booking system but no option to amend boking online.

Awful
Rude
Held hand up to face while they spoke on 4 different mobile phones.
Didnt answer calls on route to airport or when landed back into Bristol.
Late on arrival back into Bristol by 1 hours at 2.30am with 2 young kids.
Wanted "cash" for a roof box that was already declared. Terrible company

Paper work says £8.50each way to get through airport gates. Was charged £20 for this.
Rang on arrival back from holiday and was told there would be half hour wait at airport for minibus. That was over an hour and an half outside in the cold.
Was told that as we arrived late we have to pay extra. We had rung from Crete to advise flight delay of 2 hours.they said this was fine.
When we pointed this out they said they would not release car keys without extra payment. Felt threatening. Arrived at site approximately 3am could not find car and was given no help. All in all will never go back to this parking spot and will warn others not to use.

Very easy to make the booking, also great price.

Great service easy to book very well priced

Absolutely horrendous avoid at all cost. Firstly it is situated in a field behind a stables yard and the 10 minute road down will either pull every muscle in your body or your car having no axle left due to only being a track from the main road down to the stable yard. Then you can expect to wait up to one and in some cases if returning customers two hours for them to transfer you to and from the airport as they only have the one bus. Also I got charged £17 return drop off fees ( god knows how many of those they collected from other customers who share the same bus as you) we were a family of 12 and there was only room for half of us on our trip. We had to wait for them to make the 20 minute journey to the airport, another half hour at the airport to allow for irate customers to argue as they have been waiting two hours, then the 20 minute return before it was our turn to go. Please leave lots of time before your flight or you may miss it, better still find somewhere else to park……

We used this company to arrange parking at Heathrow. Pricing was very competitive, now we know why. The company is a broker, your meet and greet parking will be another company, we had Platinum Parking.
Received an in advance email from CYPD providing instructions for each Terminal, ours was T4. We were given a number to call 30 mins in advance and instructions on what to do on arrival at T4 drop off with a SatNav postcode to use.
We called both numbers but neither responded, we followed the SatNav which took us to the £7 drop off area, the road to the given drop off for us was closed so we had no choice but to go through the one way drop off, we went around again thinking we must have missed a turn, we hadn’t. Still no reply. A third lap and we eventually had our call answered and were told the drop off was now temporarily in the short stay car park.
We drove to there, parked up and were approached by a man who wanted to take the our car, he had no ID and would not give a name or show any form of identification, I didn’t hand over the car, he walked off?
We managed to call again and were told that someone else would come and take our car, I asked that this person showed some form of company ID or airport pass.
Another guy turned up after about 30 mins, he had all our vehicle details in some form of phone app, he videoed our car, still had no ID. We told him about the flawed drop off instructions, he said this was down to CYPD not his company, he did say we would not get charged for driving through the drop off as we had no choice but to route through there. He took the car away, we could see from our vehicle app that the car was parked and locked up about 5 miles away, and it did stay there during our time away. On return to the UK we called the company as instructed after collecting from the bag drop, the call was eventually answered when we had got to the car pick up point in the Short Stay at T4, we were told our car was on its way, our app showed to remained locked and parked. We called again after about 20 mins and were told the same, we said we knew it hadn’t moved. We called again and were told it was blocked in and would be sorted out and brought to us, eventually it was (45 minutes). The driver pulled up handed the keys over and just walked away, no inspection no paperwork? Anyway the car was fine and we drove away.
I am now appealing against the penalty I have received for using the drop off area and not paying the £7. We had no choice but to drive through it as it’s a one way and the only other road to the multi storey drop off area is currently blocked off. A cheap but pretty poor and offhand meet and greet service. We won’t use it again, neither company seems to care about customer service.