Both Jack and Becci P were so accommodating when I needed help in ordering supplies for my father. I had no idea who was doing what when my father was discharged. Coloplast were more than informative... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a customer of Coloplast for almost three years and their service is second to none. There have been times when I wouldn't have been able to cope without their advice and prompt service. Th... Se mer
NHS have changed the ordering medication, you now can’t order direct, but go to your doctor first and surgery apply to them as opposed the easiest way of just ordering from Coloplast and they do it al... Se mer
I recently received a txt msg from coloplast to re order my prescription. Which is excellent service. I ordered products on weekend, 2 moths supply, but wanted to let coloplast know why. Had chat with... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our promise to you is reliable ordering and delivery of your stoma, continence and bowel products. We support you wherever you are with your care, leaving you to enjoy the things that matter most. Fast and reliable delivery - We deliver your products safely to your doorstep. NHS partner - We work closely with your NHS team to ensure that your care journey is seamless and straight-forward. Specialist support & advice - Our patient support team has the specialist knowledge and experience to help you with your specific needs, from delivery through to products, health, and lifestyle.
Kontaktuppgifter
Nene Hall, Peterborough Business Park, PE2 6FX, Peterborough, Storbritannien
- 0800132787
- help@coloplastcharter.co.uk
- www.coloplastcharter.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Coloplast team are very helpful…
The Coloplast team are very helpful often going the extra mile to help. I really can’t fault the customer service team and the clinical team have been very helpful too. The only thing that lets them down is their delivery partner who too often dump the parcel on a doorstep (sometimes mine, sometimes not) even though they have instruction not to leave like that as disability means I can’t pick the parcel up from the floor.

Svar från Coloplast Charter
GP surgery order issues…
Had to contact coloplast,twice since getting stoma bags,adhesive remover,wet and dry wipes etc.....
Due to communication issues with my GP surgery,they pushed my order through as I was nearly out of supplies,very efficient,friendly staff,well done all

Svar från Coloplast Charter
Great online chat experience
Today I was not able to use the website to place my order but that was not a problem. The online chat is great and quick. Katherine placed the order for me in few minutes. Great customer service overall.

Svar från Coloplast Charter
Excellent service
Excellent service,always a prompt reply to any queries, when you have a problem.
I thoroughly recommend Coloplast to anyone , they are always kind, extremely helpful & efficient.

Svar från Coloplast Charter
Was speaking to a lovely woman named…
Was speaking to a lovely woman named Kathryn, she helped me out a lot, very helpful and understanding

Svar från Coloplast Charter
Great staff delivery came earlier than
Great staff delivery came earlier than. Expected would recommend to those who need a rader key

Svar från Coloplast Charter
Excellent Customer service…
Coloplast customer services always look after me in a kind, compassionate and efficient way. They take the burden out of prescription problems with my GP Surgery and I know they will always sort any problems out for me

Svar från Coloplast Charter
Helpful member of staff
Samantha was very helpful on our online chat today. I could not find the dry wipes on the website so she added them to my template for future orders and placed my order for me. All this happened very quickly and I was sorted within 5 minutes.

Svar från Coloplast Charter
Always brilliant service
Always brilliant service. No problem is ever too big. They always go out their way to rectify any issues ive ever had. Everyone ive ever spoken to have always been so kind, understanding and the most helpful people.

Svar från Coloplast Charter
First time using Coloplast Charter…
First time using Coloplast Charter which was a breath of fresh air in these days of automated client contact.
Samantha provided me with excellent advice and responded to my queries in a friendly and professional manner.

Svar från Coloplast Charter
What a fantastic company
My name is Les Williams I have used charter for at least 7 years and it never ceases to amaze me the efficiency of their service. I can place a order on a Monday and my order is with me by Wednesday.Other companies take a leaf from their book.

Svar från Coloplast Charter
Great service
Great service. Easy to contact when needed and items always delivered within a reasonable amount of time.

Svar från Coloplast Charter

Svar från Coloplast Charter
It's the people who make this company
It's the people who make this company. Nothing is too much trouble, fantastic service always, treat you like a real person and fully listen and in my experience always sort out an issue. So polite, so friendly, I can't praise the staff enough..

Svar från Coloplast Charter
Highly recommended service
Highly recommended service. Ordered Wednesday morning, arrived Thursday 13.30. Doesn't come much better.

Svar från Coloplast Charter
An caring and efficent company
I have found Colorplast very helpful. I inadvertently ran out of catheters and they did a marvellous job getting them to me very quickly. I have every confidence in this company and can recommend them in every way.

Svar från Coloplast Charter
it is very easy to order what you need…
it is very easy to order what you need and the people are very helpful and thank you very much for all the help

Svar från Coloplast Charter
I wouldn't use anyone else
I've used Coloplast Charter for many years and they are always helpful. Teghan was particularly helpful on my last interaction. Excellent products and staff - for me they are so much better than the competition - very responsive.

Svar från Coloplast Charter
Thank you Samantha and Coloplast Charter
I have had the support and assistance from Cololast Charter for some time now and I have found their service over the years, to be excellent.
After a minor 'hicup' I contacted Coloplast and was looked after by Samantha. Samantha was excellent in how I was dealt with, compassion, politeness and respect, which has made an old Man happy. Thank you Samantha for your kind help and understanding.

Svar från Coloplast Charter
Teghan very responsive and helpful
Teghan very responsive and helpful. Having recently been in hospital it's a great relief to know my order will be submitted to GP and supplies will arrive soon.

Svar från Coloplast Charter
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







