Coloplast Charter Omdömen 

909
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Both Jack and Becci P were so accommodating when I needed help in ordering supplies for my father. I had no idea who was doing what when my father was discharged. Coloplast were more than informative... Se mer

Betygsatt 5 av 5 stjärnor

I have been a customer of Coloplast for almost three years and their service is second to none. There have been times when I wouldn't have been able to cope without their advice and prompt service. Th... Se mer

Betygsatt 5 av 5 stjärnor

NHS have changed the ordering medication, you now can’t order direct, but go to your doctor first and surgery apply to them as opposed the easiest way of just ordering from Coloplast and they do it al... Se mer

Betygsatt 5 av 5 stjärnor

I recently received a txt msg from coloplast to re order my prescription. Which is excellent service. I ordered products on weekend, 2 moths supply, but wanted to let coloplast know why. Had chat with... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av medicinsk utrustning

Skrivet av företaget

Our promise to you is reliable ordering and delivery of your stoma, continence and bowel products. We support you wherever you are with your care, leaving you to enjoy the things that matter most. Fast and reliable delivery - We deliver your products safely to your doorstep. NHS partner - We work closely with your NHS team to ensure that your care journey is seamless and straight-forward. Specialist support & advice - Our patient support team has the specialist knowledge and experience to help you with your specific needs, from delivery through to products, health, and lifestyle.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

909 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(909)

368 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The Coloplast team are very helpful…

The Coloplast team are very helpful often going the extra mile to help. I really can’t fault the customer service team and the clinical team have been very helpful too. The only thing that lets them down is their delivery partner who too often dump the parcel on a doorstep (sometimes mine, sometimes not) even though they have instruction not to leave like that as disability means I can’t pick the parcel up from the floor.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello David, we're pleased to hear your happy with the service from our team. I've sent you a request for some more information. If you can get back to us with this, I can get the delivery issues looked into for you. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

GP surgery order issues…

Had to contact coloplast,twice since getting stoma bags,adhesive remover,wet and dry wipes etc.....
Due to communication issues with my GP surgery,they pushed my order through as I was nearly out of supplies,very efficient,friendly staff,well done all

14 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Ryman, we're pleased our team were able to get your supplies to you, we know how important they are. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Great online chat experience

Today I was not able to use the website to place my order but that was not a problem. The online chat is great and quick. Katherine placed the order for me in few minutes. Great customer service overall.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello, we're sorry to hear you had issues with the website, but I'm please out team were able to sort this for you. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service,always a prompt reply to any queries, when you have a problem.
I thoroughly recommend Coloplast to anyone , they are always kind, extremely helpful & efficient.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Marion, thank you for recommending us, we're so pleased you're happy with the service. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Excellent Customer service…

Coloplast customer services always look after me in a kind, compassionate and efficient way. They take the burden out of prescription problems with my GP Surgery and I know they will always sort any problems out for me

13 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Jill, thank you for your review, we're please we have made the process simple and stress free for you. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Helpful member of staff

Samantha was very helpful on our online chat today. I could not find the dry wipes on the website so she added them to my template for future orders and placed my order for me. All this happened very quickly and I was sorted within 5 minutes.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Claudia, we're so pleased your happy with the service. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Always brilliant service

Always brilliant service. No problem is ever too big. They always go out their way to rectify any issues ive ever had. Everyone ive ever spoken to have always been so kind, understanding and the most helpful people.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Fiona, thank you for your kind words, we're so please to hear this. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

First time using Coloplast Charter…

First time using Coloplast Charter which was a breath of fresh air in these days of automated client contact.
Samantha provided me with excellent advice and responded to my queries in a friendly and professional manner.

11 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Mrs Davies, we're so pleased to hear you're happy with the service you received. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

What a fantastic company

My name is Les Williams I have used charter for at least 7 years and it never ceases to amaze me the efficiency of their service. I can place a order on a Monday and my order is with me by Wednesday.Other companies take a leaf from their book.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Les, we're so pleased your happy with the efficiency of the service. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Great service

Great service. Easy to contact when needed and items always delivered within a reasonable amount of time.

8 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Victoria, thank you for taking the time to leave your feedback. We're so pleased you're happy with the service. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Easy for me to order for my dad

Easy for me to order for my dad

8 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello, we're happy to hear you have found the ordering for your dads supplies easy. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

It's the people who make this company

It's the people who make this company. Nothing is too much trouble, fantastic service always, treat you like a real person and fully listen and in my experience always sort out an issue. So polite, so friendly, I can't praise the staff enough..

6 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello DH, thank you so much for you kind words, we're so pleased to hear this. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Highly recommended service

Highly recommended service. Ordered Wednesday morning, arrived Thursday 13.30. Doesn't come much better.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Dave, we're so pleased you're happy with the efficiency of the delivery. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

An caring and efficent company

I have found Colorplast very helpful. I inadvertently ran out of catheters and they did a marvellous job getting them to me very quickly. I have every confidence in this company and can recommend them in every way.

6 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Anne, we're so pleased we were able to get your supplies to you as quickly as possible when you needed them. Thank you. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

it is very easy to order what you need…

it is very easy to order what you need and the people are very helpful and thank you very much for all the help

6 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Paul, we're always here to help, thank you for your review. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

I wouldn't use anyone else

I've used Coloplast Charter for many years and they are always helpful. Teghan was particularly helpful on my last interaction. Excellent products and staff - for me they are so much better than the competition - very responsive.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Nick, thank you for your kind review, we're so pleased you think so . Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Thank you Samantha and Coloplast Charter

I have had the support and assistance from Cololast Charter for some time now and I have found their service over the years, to be excellent.
After a minor 'hicup' I contacted Coloplast and was looked after by Samantha. Samantha was excellent in how I was dealt with, compassion, politeness and respect, which has made an old Man happy. Thank you Samantha for your kind help and understanding.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Christopher, we're so pleased our team were able to provide the service, care and support needed. Best regards, Vicky

Betygsatt 5 av 5 stjärnor

Teghan very responsive and helpful

Teghan very responsive and helpful. Having recently been in hospital it's a great relief to know my order will be submitted to GP and supplies will arrive soon.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Coloplast Charter

Svar från Coloplast Charter

Hello Bard, we're happy to hear we are able to make ordering and receiving your supplies easy and stress free. Best regards, Vicky

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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