Cocomelody Omdömen 

184
•
TrustScore 2.5 av 5

2,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Was unable to get any contact info to return an item that was too small - it just does not appear on the website. Terrible company - don't EVER do business with it. I ended up getting stuck with an... Se mer

Betygsatt 1 av 5 stjärnor

Absolute trash! They refused a return of an absolutely awful dress that I purchased for my wedding. Absolutely nothing like the photos whatsoever. If I even breathe wrong or stepped wrong, the whol... Se mer

Betygsatt 5 av 5 stjärnor

When i ordered my dress i was very apprehensive after reading some of the reviews, however ive only good things to say about this company. They always replied to any questions and were very helpful. M... Se mer

Betygsatt 1 av 5 stjärnor

They claim this stuff is custom made but it’s clearly drop shipped. It took a full month to arrive. High restocking fee. Not clear what is final sale. Horrible quality & horrible customer service

Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

CocoMelody is an international bridal brand providing high-quality wedding dresses, bridal party dresses, as well as accessories at affordable prices! We are proud of our part in making wedding dreams come true for over 19 years. We look forward to helping more and more brides find their Dream Dresses without breaking the bank!


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

184 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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2,4

Alla omdömen

(184)

23 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Wonderful!

The products are top quality, and the customer service staff are so kind and so helpful. I loved my experience with CocoMelody!

21 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service. Stunning dress. Amazing value for money.
If you are on a budget or looking for an affordable dress I would recommend Cocomelody.

20 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ties for the Groomsmen

Ties are absolutely perfect and will look stunning with the men's suits against my MOH dress and my bridal dress. Thank you Cocomelody. Can't wait to post some pictures 😊

20 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will be placing my 3rd cocomelody order too!

I ordered my wedding dress from cocomelody and it was everything I dreamed of and more! This time I ordered fabric swatches for bridesmaid dresses and you can bet I’ll be buying the dresses here too once we choose a color. I’ll be returning to coco for every single dress need in the future!

18 februari 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible dress! Terrible service! Nothing but excuses.

NOPE. Never again, I'll make sure none of my friends ever consider them either.

Crooked back seam, by 2 inches, very noticable because of the beading.
Bulge in the backside of the fitted dress.
Arm seams tight around the outside, loose in the back between the shoulder blades, looked floppy and sloppy.
Side seam on hip bulged out on the right side, woudn't lay flat without being altered. The fabric had so many layers around the midsection and hips was so thick, it feels like a diaper is wrapped around my hips and waist.
RIP on the inside of the dress.

Cost me $500 to alter, and even though I didn't ASK for anything from Cocomelody in return, all I got when I notified them was excuses about "slight alterations" being needed even with the custom sizing. As if all THAT constitutes slight alterations.

Oh yeah, this is AFTER paying for custom sizing.

To top it all off, they REMOVED my review from their website.

They were so nice when taking my order and getting all my info via email, but as soon as things went sideways they became less and less helpful, and started giving me "canned" responses

Also, the dress shipped nearly 2 weeks late.

Terrible service after they've taken your money.

18 februari 2019
Omdöme utan inbjudan
Logotyp för Cocomelody

Svar från Cocomelody

Hi Shawna,

Sorry to hear that you are not satisfied with the customization service.As to the custom made dresses, our tailors make dresses according to measurements without seeing you in person, and measurements are just numbers of one particular point on the body. It is hard to make the dress fits like a glove. It is known that there are at least 2-3 alterations for the store dresses. We know that your reviews are out of kindness and wish we can do better for the custom-sizing service, We will surely give your feedback to our production team and we will try our best to improve our service.

As to the reviews, we did not remove it and it can be seen on the product page.

Sincerely sorry for any inconvenience and may you have a good day!

Pls feel free to contact us if you have any questions. We are always here to help.

Betygsatt 5 av 5 stjärnor

I was soooo skeptical

I was soooo skeptical. I got my dress custom made and it’s literally my dream dress. Go for it ladies !

14 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love my dress

Love my dress! Great quality and it fit like a glove (got it custom made). The quality is comparable to something you would find at David's bridal for $1000 so save your money and buy from Cocomelody

2 februari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The fabric is amazing!!!

The fabric is amazing!!!! I have tried on, and actually purchased other wedding dresses.. this is the same IF NOT BETTER!!! QUALITY 😍 There's small sequins all over that make it sparkle like a dream. Small beading as well which I wasn't aware of, but it suits the dress well. Originally CWVT15002 comes with a low back zip up closure. I'm planning on losing some weight so I paid a little extra and had the zipper changed out for a corset back! 🚂 The train is amaze ballz. Pics below!! I make-shift tried it on (without the corset tight) and it seems to fit perfect. The only issue I'm having is mom boobs, with a dress that wasnt built for that. But I'm sure a good sticky bra and some lifting will be fine! The dress has some weight to it, but it's not super heavy! Has a tule lining over satin lining. Both seem good quality as well. I didn't add a bustle because I was afraid of the lace tearing had it been cheaper lace, but I'll add that now that I'm aware of how good quality it is! Top has boning in it, but not a lot. The Sheath Column style hides a mom belly well y'all. I was so scared it would hug in the wrong places. The straps don't really stay up, but I've seen that in other reviews.. again sticky tape will do! The corset seems to be strong, I didn't yank on it though 😂The only thing I was a little upset about is the string for the corset is sewed poorly. I'm sure it will hold but it's all crooked. So I'll probably have to purchase another one locally. Such a minor thing on a well prices dress though, I can't complain.

All in all I'd recommend this dress, and my experience highly! 👍👌

22 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cannot recommend more highly!

Experience was fantastic, the twan contacted me when they noticed id ordered a petticoat in a different size(a mistake I'd made) and helped me fix it. They were wonderful to deal with and I cannot express how much I love the dresses I've purchased. The quality is amazing! I cannot praise them enough.

22 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everyone was so helpful if I ever had a…

Everyone was so helpful if I ever had a question and responded back very quickly. My dress that had custom alterations and a neckline and sleeves added to it and it turned out perfect. I would definitely recommend Cocomelody to every soon to be bride!

21 januari 2019
Omdöme utan inbjudan

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