Hamperwell Ltd Omdömen 

4 154
‱
TrustScore 1.5 av 5

1,5

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

I would give zero if I could - wish I had read the reviews before ordering. One month after the requested date the package finally arrived. Presentation is absolutely pants - no effort made with the... Se mer

Betygsatt 1 av 5 stjÀrnor

Cant add anything that hasn't already been said but wouldn't use them again. Terrible (well complete lack of) customer service. They clearly never look at their emails or just ignore them. Product was... Se mer

Betygsatt 1 av 5 stjÀrnor

After three emails and no reaction, neither to social media, adding review here. Is in relation to Order #275894: The 3kg Hamperwell mix arrived almost two weeks ago, and I must say I am extre... Se mer

Betygsatt 1 av 5 stjÀrnor

Hamperwell publishes reviews purportedly made on JudgeMe. However, Hamperwell does not exist on that review website. Hamperwell has no phone number, and doesn’t respond to any emails sent to them. T... Se mer

Företagsinformation

  1. Presentbutik
  2. ocksÄ i
  3. Konfektyr

Skrivet av företaget

The UK’s No. 1 Gift Bouquet Company


Kontaktuppgifter

1,5

Mycket dÄlig

TrustScore 1.5 av 5

4 tn omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

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1,5

Alla omdömen

(4 154)

31 omdömen under de senaste 12 mÄnaderna

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Betygsatt 3 av 5 stjÀrnor

50/50 experience đŸ€·â€â™‚ïž

50/50 experience đŸ€·â€â™‚ïž
- gift nice, well worth the money 👍
- customer service 👎 only email mon-fri
-delivery company they using 👎 👎

Overall will think twice before ordering next time, as really should consider have telephone customer service & definitely change courier company (if I know is APC will not purchase , already left negative review on APC , as this is not the first time courier company let me down-liars, take 2/4 days to deliver instead of nx day-no customer service).

19 september 2021
Omdöme utan inbjudan
Logotyp för Hamperwell Ltd

Svar frÄn Hamperwell Ltd

Hi Harry,

I’m sorry to hear that you have had a bad experience with APC. We do offer DPD as an alternative option on the website for just £1 extra (it costs us a lot more than this
).

In terms of our customer service department, we can employ an extra member of staff to sit and answer emails on a Saturday and Sunday, but this will involve us raising the prices of our Bouquet gifts. We don’t personally feel that this is warranted at this time, given that we get less than 20 emails through over the weekend.

Betygsatt 5 av 5 stjÀrnor

Husband loved his gift😍

Ordered the kinder bouquet for my partner and he was speechless. He absolutley loved his gift😍 Everything was nicely packed and i was shocked on how fast the delivery came. I will definitely be ordering from here again, my new place to order bouquets. Great for any occasion❣ thankyou for excellent service!💯

1 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Terrible Customer Service - AVOID

Order arrived damaged, emailed customer service who weren’t helpful at all, didn’t even bother to apologise or look into what happened. Ordered the gift as a 21st Birthday present so I was extremely disappointed. AVOID this company, after looking at the other reviews I can see that others have had the similar issue.

17 maj 2021
Logotyp för Hamperwell Ltd

Svar frÄn Hamperwell Ltd

Your order was from August 2020 and you contacted us about it last week, almost 10 months after ordering it. Unfortunately there is nothing that we can do when you have had the item for 10 months already...

Betygsatt 1 av 5 stjÀrnor

Don’t order from Celebrate Gifts

I would strongly advise ordering through Amazon and not direct from Celebrate Gifts. If your delivery is messed up ( My Mother’s Day gift arrived 3 days late - very upset Mum ) all they do is take no responsibility and offer - eventually - the delivery charge back! Amazon would refund the lot and it wouldn’t take SIX weeks.

3 maj 2021
Betygsatt 5 av 5 stjÀrnor

The gift was amazingly presented

The gift was amazingly presented. The box it is delivered in is beautiful.
The customer services team was amazing when I had to call them because somehow I had managed to put the postcode wrong on the order.
But they changed it for me without issue.

And my mum was delighted with her gift that suited her tastes perfectly. Would use again for sure.

8 april 2021

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