CDJapan Omdömen 467

J'ai commandé un produit en sélectionnant une couleur précise (#13). Shipping hyper rapide! Je déballe et je constate qu'ils m'ont envoyé la mauvaise couleur. Je leur écrit, ils me disent que j'ai bel et bien choisi cette couleur. Me mettant en doute, je retourne sur leur site pour voir si je suis en erreur... non? Je leur réécrit... et je leur réécrit 5 jours plus tard puisqu'ils m'ignorent, je veux un remboursement. Ils refusent. PLUS JAMAIS!

Bad experience. I ordered in January. I haven't gotten the products yet. I've already payed, but I don't have any information about the products. I lost my money.

My third purchase of magazines from Japan and once again the items came packaged securely, and arrived in 8 days to the UK from Japan.

Will continue to buy from CD Japan

Die Lieferung sind immer angekommen und gut verpackt. So sicher das ich mal 5 Minuten damit verbracht habe die Folie und alles weg zu bekommen.
Die seite könnte aber selber könnte ein Update bekommen. Sie kommt mir sehr alt vor. Aber hat auch sein Scharm.

Der Zoll auf der anderen Hand ist schon ziemlich nervtötend.

Perfect transaction sturdy packaging and fast processing. Thank you very much appreciated! Anytime again

I collect a lot of Japanese issue cds, and usually buy from overpriced sellers on e bay etc, and didn't even know about cdjapan until a google search, so thought I'd give them a try, after becomming tired of being ripped off on ebay.
I pre ordered a cd a few months before release, and purchased 2 others, and was well aware they wouldnt be sent until they all became available. Cdjapan have an easy to use app which is available to download, which I used.
The cds were sent on the day the pre ordered one was released, perfectly packaged, and brand new, so much better than any UK seller I've used, tracked postage took about a week. I was so impressed with cdjapan, I've already placed another order, and the prices were almost half of what they charge on ebay. With very fair postage options as well.

I used CDJapan for the first time to pre-order a CD release only available in Japan. The company's customer service took the time to notify me by email of when the pre-order page was live on their site, after enquiring about if they would stock the album.

The ordering process was relatively simple, and the CD arrived only 5 days after the release date (considering the regional distance) - with super fast delivery after dispatch by DHL.

The CD was packaged-well, with it protected by bubble wrap and tissue paper inside of a solid cardboard mailer.

Highly recommended company for importing any Japan-exclusive CDs.

Lovely customer service that responded within minutes! Product delivered in perfect condition and in a timely manner.

OMG, I had such a great experience with CDJapan! I ordered items on Sunday evening and the package was delivered on Thursday in Hungary, Central Europe. (Japan-Hong Kong-Bahrein-Rome-Leipzig-Budapest-my city in 4 days by DHL). I didn't have to pay any duty. Items are as described. Super satisfied!

I'm able to order products I cannot get here in the United states. I love cd japan! The proxy shopping program allows you to have more options and find even better pricing!

A good range of items in stock, fast dispatch, fast delivery and very reasonable shipping rates. Lots of offers to choose from and you can collect points every time you order. Highly recommend.

Llevo más de 20 años comprando CDs a CD Japan. El último pedido no lo he recibido aún 6 meses después de llegar a España. La empresa que lo envía Fedex se lo quedó y me pedía 70€ por su entrega cuando ya pague unos gastos de envío y además pagué e hice yo el levante de aduanas. CD Japan no han respondido y Fedex son unos ladrones. Acabarán en el juzgado

My first experience with CdJapan and i must say it was a good one.
Fast service, excellent packing and the item was as expected.
I will definitely by again.

Bestelle seit jahren dort und war bisher immer sehr zufrieden mit dem onlineshop,schnelle lieferung und top qualität und manchmal gute angebote

I got charged over 30 additional euros after over a year, and got told afterwards that shipping cost has increased. I was provided the option to cancel, which I took. I then was refunded it points, that have an expiration date, because „they can’t refund after 180 days“ and they refuse to work with me to find any good solutions. I cannot recommend ever using this service again, if money and seriousness is to any important to you, because you will get ripped off, especially since there are better and cheaper shops like Hobbysearch available, who don’t charge you immediately on preorders.

Ich habe nur positives zu berichten:
am 2. März 2025 habe ich eine Bestellung für Lady Gagas neues Album Mayhem aufgegeben. Eine CD und LP (Limited Edition). Die Lieferung erfolgte nach Berlin/Deutschland.
Die FedEx Lieferung erfolgte heute am 11.03.2024! Die Ware kam super sicher und verpackt an, auch die Art-Cards waren sicher in Folie verpackt und beigelegt.

Ich bedanke mich vielmals und sende viele Grüße an das CD Japan Team. :)

I've been buying from CD Japan for more than 10 years. They used to provide good services, but these have gone downhill recently. Three of my recent orders were not authorized to be admitted by Brazilian customs, as the incompetent people at CD Japan were unable to fill out the invoice correctly. Furthermore, I received terrible service from a lady who works at that company, who mockingly and rudely said that the problem was "with my government". I was forced to pay new shipping to receive the orders, all due to mistakes made by the incompetent people at CD Japan.

Paket ist nie angekommen und auch keine Rückmeldung auf meine Mails.

Commandé un cd. Après un mois toujours pas reçu. Pas de réponse apres 3 mails envoyés. Site à éviter.

I use this website mostly to purchase japanese handmade brushes and have been using it for 10 year. The customer service is not the kindest, but there usually is no issue luckily, and the bruses are high quality and well done. I always have to pay import duties, sadly, which make the cost levitate.