Canvas Castle Omdömen 1 089

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’d like to thank CANVAS CASTLE for the tailored solution they offered to address my unique requirements, along with the sincere attention shown during my ordering experience. Their quick response mad... Se mer

Betygsatt 5 av 5 stjärnor

I was only supposed to browse, but clearly your collections had other plans for me. I absolutely love the variety you offer—there’s so much to choose from! Prices are very reasonable with sales tha... Se mer

Betygsatt 5 av 5 stjärnor

My favourite thing about canvas castle is that the descriptions and quality of the product is very accurate. They frame up easily and even though I’m on the other side of the world delivery is no is... Se mer

Betygsatt 1 av 5 stjärnor

This is HORRIBLE! The colors are dull, the picture is blurry. Very misleading in what your really getting. Its cheap, because your getting cheap quality. I have never been so disappointed. Customer s... Se mer

Företaget har svarat


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I am very disappointed with my…

I am very disappointed with my experience. The website says that the canvas comes with an inner frame. But mine was delivered and did not include the frame. When I inquired, they wanted to charge me twice as much for the frame as I had paid for the canvas. And their customer service really didn’t care that I had an issue. Very disappointed.

1 december 2025
Omdöme utan inbjudan
Logotyp för Canvas Castle

Svar från Canvas Castle

Hi Greg! I'm sorry you've had a tough experience. We've emailed you about this - the website says every artwork comes with a frame option, but you didn't select "with frame" so received the print only. We're happy to send you the frame which is by far the cheapest price you will find anywhere in the world (this frame is nearly 2 meters long!) otherwise you're welcome to return it. Thank you, CC

Betygsatt 1 av 5 stjärnor

I had almost the exact same exchange as…

I had almost the exact same exchange as Kate below. They threatened to email my employer and say that I was racist and sexist. This is one of the absolute worst companies I have ever dealt with stay far far away. I’m sure they will write some BS response. Reality is they should be shut down from advertising on IG and FB.

EDIT: This reply is the same as all the others. On Tue, Nov 11, 2025 at 5:49 PM Canvas Castle support@ canvas-castle.com wrote:
Okay we've found the contact details for senior management at your company. We're going to be forwarding them your racist and homophobic emails you sent in the other email thread. How does that sound you little racist? You have 12 hours to change your review or we'll be forwarding them your

11 november 2025
Omdöme utan inbjudan
Logotyp för Canvas Castle

Svar från Canvas Castle

Hi Eric - this is not our company, we would never write anything like that to our customers. You may have purchased either from Canva Castle or Castle Canvas or another company of a similar name. These companies often don't have Trustpilot accounts. Please feel free to email our support@canvas-castle.com team

Betygsatt 5 av 5 stjärnor

Vibrancy

The colour, vibrancy of you items. It’s so hard to choose just one… so I chose two! Thank you.

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Non Profit Community Behavioral Health seeking Artwork!

Great prices, sales, and service! We are a nonprofit behavioral healthcare facility in rural WA State who serves the mentally ill and substance use disorders. We have recently painted the inside of our building and are greatly needing artwork for our building. With cuts to Medicare and Medicaid funding, our budget has taken a huge hit and we would be extremely grateful of any opportunity to win the $1000 giveaway to our organization!

25 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Quality

I purchased some graffiti prints for my young family and they look amazing. The canvas and print quality is better than expected and the packaging was perfect, no damage in transit. The selection of prints is amazing too.. Thank you Canvas Castle, I recommend your site to family and friends..

24 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Banksy Prints 10/10!

I love Canvas Castle for their Banksy prints.

I wasn't quite sure what to expect from ordering prints online from overseas, but I was really happy with the quality, the service and delivery times.

I’ve put the canvases throughout the living area of my house and they compliment my home perfectly.
I still have the living area upstairs to do...



24 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love, love, LOVE!!

We’ve ordered several things from this company. They ALWAYS deliver! Very affordable prints, with a huge inventory to choose from!

22 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is terrible

This company is terrible. I wrote to them about problems with their absolutely terrible instructions for the DIY frame and their response was unreal. Not surprised as many of the reviews on trustpilot say the same thing.

Stay away from this company.

THEIR REAPONSE:

They say I can only return it if I take down this review. Also, wants me to ship it back to New Zealand! This company represents themselves as a USA based company.

Again, STAY AWAY!

MORE REPONSES FROM THEM:

This morning I woke up to an email from them threatening to post my personal information on this review (which they did in their response below) AND threatened to contact my employer. Then called me ugly (lol).

I have contacted TrustPilot, and spoke with local authorities of the address on their site (which i am assuming is a front). Also contacted the FBI and had a great conversation and shared all details, all emails with their threats. This person should be in jail!

19 november 2025
Omdöme utan inbjudan
Logotyp för Canvas Castle

Svar från Canvas Castle

Hi Jason - we have no idea who you've been talking to but this absolutely isn't us. We have no one under your name and would never talk to a customer like this. We are the third largest canvas company in the world and would never be rude to a customer. Please email our support@canvas-castle.com team

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