What a superb team Canada Life have for their Later Life Lending offering. I'm a client facing adviser and had an extremely complex and painful case recently, which I feared was going to end in misery... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We’ve had a really positive experience working with Canada Life’s equity release department. Having a helpful and knowledgeable team to turn to makes a real difference when supporting our clients an... Se mer
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I recently bought an annuity from Canada Life via a financial services company called Hub Financial Solutions. The process was straightforward and I got exactly the product I wanted. I received my fir... Se mer
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This is my second review within the last month. I did not receive any acknowledgement so suspect this one way go the same way. My latest pension came to an end on 11th August 2026. I wished to conti... Se mer
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Företagsinformation
- Finansiella tjänster
- också i
- Bolånegivare
- Fondförvaltningsbolag
- Inkomstförsäkring
- Pensionsplan
- Temporär dödsfallsförsäkring
Skrivet av företaget
At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it. We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK. Let’s build financially secure futures together.
Kontaktuppgifter
Level 37, 22 Bishopsgate, EC2N 4BQ, London, Storbritannien
- 0345 606 0708
- Customer.Services@canadalife.co.uk
- www.canadalife.co.uk
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Never regretted using Canada Life
I and my wife selected Canada Life in ignorance over 20 years ago.
We never regretted the decision.
Annuities have been paid without any problems.
14 augusti 2026
Svar från Canada Life UK
Hi David,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you and your wife have had such a positive experience with Canada Life over the years. It’s great to know that your annuity payments have been made reliably and without any issues throughout that time.
All the best,
Helen
Really great offer on an annuity
Really great offer on an annuity. Fast & helpful & kept me well informed. Very good service.
14 augusti 2026
Svar från Canada Life UK
Hi Dawn,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you received a competitive annuity offer and found the process fast, helpful and well communicated throughout.
All the best,
Helen
Helpful
Although things took time to progress, not difficult and they were helpful in aiding us to complete.
Ongoing they are prompt in advising and informing when things require action.
14 augusti 2026
Svar från Canada Life UK
Hi there,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that, whilst the process took some time, you found our team helpful and supportive throughout. It's also great to know that you continue to receive prompt communication and updates when action is required.
All the best,
Helen
To be honest all the applications were…
To be honest all the applications were done through pension experts so I had little dealings with Canada life
31 juli 2026
Svar från Canada Life UK
Hi there,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that the arrangements were made smoothly through your pension adviser and that everything seems to be clear and straightforward so far.
All the best,
Helen
I was happy with arranging an annuity…
I was happy with arranging an annuity with Canada Life. Not a company I would have though of initially but they ranked highly in comparison with other companies. I was glad that everything went through smoothly (including receiving the first payment) and no surprises.
22 juli 2026
Svar från Canada Life UK
Hi Adrian,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that your annuity was arranged smoothly and that everything progressed as expected, including receiving your first payment on time. It’s also great to know that you found us competitive when comparing providers.
All the best,
Helen
Very professional
Very professional, extremely efficient in the provision of tailored and competitive proposals, and once approved made the process seamless and quick.
30 juli 2026
Svar från Canada Life UK
Hi Veronica,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you found our service professional and efficient, and that we were able to provide a tailored solution and make the process seamless from start to finish.
All the best,
Helen
Excellent service
After a recent meeting with Julia, I had to reach out to get some clarification on a potential annuity and was pleasantly surprised with the extreme quick response. Thanks 🙏🏻
7 augusti 2026
Omdöme utan inbjudan
Svar från Canada Life UK
Hi there,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you received a quick response following your meeting with Julia and that we were able to provide the clarification you needed regarding your annuity options.
All the best,
Helen
got what i wanted
16 juli 2026
Svar från Canada Life UK
Hi Geoffrey,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you were able to get what you wanted and that your experience with us was a positive one.
All the best,
Helen
Svar från Canada Life UK
Hi Robert,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you’ve had no issues with your private pension with us.
All the best,
Helen
Expertise and knowledge excellent and…
Expertise and knowledge excellent and very friendly staff who explain everything to you.
7 augusti 2026
Svar från Canada Life UK
Hi Mark,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you found our team knowledgeable, professional and friendly, and that everything was explained clearly throughout the process.
All the best,
Helen
Very helpful and efficient experience
I emailed customer services about changing my back account regarding my pension annuity.
They responded very promptly and provided a form which I filled in and returned. I received a letter confirming my instructions had been carried out. The whole process was completed within a week and without any problems.
20 juli 2026
Svar från Canada Life UK
Hi there,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that your request was handled promptly and efficiently, and that the whole process was completed smoothly and without any problems.
All the best,
Helen
Svar från Canada Life UK
Hi there,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you found the service efficient, straightforward and easy to understand.
All the best,
Helen
Good experience.
Very quick and straightforward process ,and they kept me informed stage by stage, highly recommend these to everybody.
1 juli 2026
Svar från Canada Life UK
Hi Mark,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you found the process quick and straightforward and that you were kept informed every step of the way. It's also great to know that you would recommend us to others.
All the best,
Helen
Very pleasant and easy company to deal…
Very pleasant and easy company to deal with. Very confident in their products.
3 augusti 2026
Svar från Canada Life UK
Hi Paul,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that you found us pleasant and easy to deal with and that you have confidence in our products.
All the best,
Helen
Svar från Canada Life UK
Hi Jayne,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that everything was handled efficiently and professionally.
All the best,
Helen
Hassle-Free Experience
Good comms. Tax free lump sum and first pension payment arrived on the dates promised.
3 augusti 2026
Svar från Canada Life UK
Hi Ronnie,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that the process was hassle-free for you, with clear communication throughout and both your tax-free lump sum and first pension payment arriving as promised.
All the best,
Helen
The first direct contact from the…
The first direct contact from the company was asking me to do a survey and the second was a reminder to do the survey. When the service commenced everything was fine but I'm not impressed that their priority is their Trustpilot score rather than delivering their service in the first place.
23 juli 2026
Svar från Canada Life UK
Hi Anita,
Thank you for taking the time to leave us this feedback. I’m sorry to hear that your initial experience with us left you feeling this way. We appreciate your comments regarding the timing of our survey requests and understand how this may have impacted your perception of the service you received.
I’m pleased to hear that things went smoothly once your service commenced, but we'd like the opportunity to better understand your feedback. If you're happy to, please email customer.experience@canadalife.co.uk with your contact details and any further information, and we'll get in touch.
All the best,
Helen
Too be honest,my financial manager did…
Too be honest,my financial manager did it.
I have now received all the details clearly...seems ok
29 juli 2026
Svar från Canada Life UK
Hi Andrew,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that the information you’ve received has been clear and easy to understand, and that your experience with us has been a positive one so far.
All the best,
Helen
Canada Life came back with the best…
Canada Life came back with the best annuity quote and were fast and efficient processing everything once that it had been agreed
31 juli 2026
Svar från Canada Life UK
Hi Graham,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m delighted to hear that we were able to provide a competitive annuity quote and that the process was handled quickly and efficiently once everything had been agreed.
All the best,
Helen
The agent was polite and efficient
9 juli 2026
Svar från Canada Life UK
Hi Guy,
Thank you for taking the time to leave us this feedback. We really do appreciate it, and I’m pleased to hear that you found our adviser polite and efficient.
All the best,
Helen
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