Cabrexa Omdömen 

257
•
TrustScore 1 av 5

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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Terrible company-don't use!!! After a very long wait,chair covers didn't fit correctly and colour recieved not as advertised. Awful costomer service from obviously some sort of automated response f... Se mer

Betygsatt 1 av 5 stjärnor

oh no, looks like I've fallen victim to this company too. Wont honour their refund policy. They won't reply to any form of contact, quick to take your hard earned cash though! Perhaps financial ombuds... Se mer

Betygsatt 1 av 5 stjärnor

I would give this company a zero if I could! I made the mistake of placing an order on 11/24/23 & as of this date I have not received my order. I have requested a cancellation on at least 4 occasion... Se mer

Betygsatt 1 av 5 stjärnor

Worst company and customer assistance. I ordered chair Covers in Nov. 2022 never received my order. Contacted customer service several times was told that they were looking into it and never resolve... Se mer

Företagsinformation

  1. Möbelaffär

Skrivet av företaget

Cabrexa: bring life to your weary chair and freshen up your home with our brilliant chair covers.


Kontaktuppgifter

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Mycket dålig

TrustScore 1 av 5

257 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Alla omdömen

(257)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Dont buy they're SCAMMERS

Ordered 2 covers over a month ago and have not heard anything back ive phoned texed and emailed but no reply i wish i read these reports i wouldn't have bothered ive been in touch with my bank to get a refund. Dont buy from these SCAMMERS

28 april 2022
Omdöme utan inbjudan
Logotyp för Cabrexa

Svar från Cabrexa

Dear Richie,

We are writing to apologize for any inconvenience we may have caused you unintentionally.

We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.

The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.

For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us

We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.

We wish you an excellent day,

Betygsatt 1 av 5 stjärnor

This company is a scam

This company is a scam! Do not order anything as you will never receive it. Beware! I ordered chair covers April 2 and was to receive in 3-10 business days. Never received. Can not communicate with anyone. Automated replies, no live chat. They should be reported to the Better Business Bureau and taken out of business.

27 april 2022
Omdöme utan inbjudan
Logotyp för Cabrexa

Svar från Cabrexa

Dear Anne,

We are writing to apologize for any inconvenience we may have caused you unintentionally.

We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.

The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.

For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us

We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.

We wish you an excellent day,

Betygsatt 1 av 5 stjärnor

Zero stars awarded

I placed an ordered back in February, 5 weeks later was told the pattern I had ordered was not available so I requested a refund. I still haven't received a refund as of 23/04/22. When you email them all you receive is a automated reply. Beware don't order from this company. If I could give zero stars I would.

24 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wish I had read the reviews before…

I wish I had read the reviews before ordering cushion covers. I’ve called emailed begged and wonder where the product is and there is NOTHING. I’m at a loss I don’t want to be out of both money and product but it certainly looks like it

21 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a horrible company

This is a horrible, horrible company. i have been trying to get in contact with customer service who keep avoiding me and they never sent the product or the shipping information. SCAM

21 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

no refund for cancelled orders

Cancelled the order right after the purchase, but after 2 weeks they didn’t refund me.

There is a very poor customer support that operates only by email or social media, but there is no responsiveness.

20 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst customer service. Faulty product

This company has the absolute worst customer service. I purchased the office chair cover but doesn't stay in place. I’ve tried to resolve this with them for over 4 months and after several attempts, they respond with information not pertaining to my purchase. They had me send photos, explain the issue several times and then they stop responding. I asked for a refund but it’s ignored many times. I’ve never dealt with a company that is so inept. I’ll never purchase from them again.

17 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give this company zero…

If I could give this company zero stars, I would. The slip covers that I ordered Do Not fit my chair. The slip covers meet all of the requirements for a refund as they are in the original package, and they are not worn or damaged. The company wants a picture of the slipcover sitting on the chair to show them how it does not fit and they also want the measurements of my chair. This is not in the return policy that they advertise and I’m not going to do it. I have already notified my credit card company to not pay the charge.

13 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company doesn't deserve a star.

I would not give this fraudulent company one star. I wish I had read other people's comments.

Every time you contact them they tell you to b patient and next week. I think the contempt they have for customers is shocking.

Please don't buy from these scammers

6 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs.

Actually this should be a 0 as my experience, like others, was appalling. After waiting over a month for my seat covers I raised a complaint via PayPal and have received a full refund but I have also complained to Trading Standards. Every one of the reviews I have read are 1star and are so familiar in their experience. Companies like this should not be allowed to trade. Cabrexa.co.uk is the same company as all the reviews are similar to these and also 1 star rating. I only wish I had read the reviews before I placed my order. Avoid like the plague.😡

11 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Got a refund eventually

Order placed and no delivery, eventually gave excuse of reorganising warehouse, still no delivery date. They do not answer telephone or texts. It takes ages to get an e-mail response. I rang Bank, if you do not get a refund they will pursue it for you with their fraud office if you paid that way. I told Cabrexa that if I did not get a refund I would continue with the case I had spoken to the Bank about and possibly report a case to Trading standards - guess what I got my refund after a few e-mails from them within days!!! Perhaps a harder approach is necessary when they will not listen.

16 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID this appalling company

oh no, looks like I've fallen victim to this company too. Wont honour their refund policy. They won't reply to any form of contact, quick to take your hard earned cash though! Perhaps financial ombudsmen will be the next step, I'm not letting this go. Disgusting treatment of customers this company needs to be reported! Cabrexa/Laura sort it out!!!

15 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I'd have given a zero if I could have

I'd have given a zero if I could have. Covers arrived and were apart at seams, impossible to use. They said they would send me more ASAP as I needed them for Christmas only arrived few days ago so asked for return/refund. They totally ignore you so looks like I'm never getting refund. Avoid for sure.

7 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Leave well alone.

Ordered my covers, 6 chairs, and received two fit for purpose, 4 not. Emailed with photos and got a wonderful initial response, apologising and stating they’d send replacements. Over a month later, and some emails etc, still nothing.
Avoid like the plague.
They are liars, their products are not worthy of the price.

6 januari 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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