Sravanthy was excellent. Explained in detail each step. I was very stressed out following a bad accident that resulted in the write off of my vehicle and had to discuss a payment issue. She was very h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have had no issues at all and the recent questions I have asked regarding the completion of the agreement have been answered quickly and thoroughly. Only reason I didn’t give 5* was because the contra... Se mer
I was really worried about talking to CA Auto finance today as I was behind with my last payment. I spoke to Debbie today and she was so lovely and understanding she put me at ease right away. She did... Se mer
Företaget har svarat
Honestly, a great experience on the phone today. Debbie was first class. Very understanding and seemed to take in everything I was saying without sounding robotic in response. Managed to resolve the i... Se mer
Företaget har svarat
Företagsinformation
Om CA Auto Finance UK
Skrivet av företaget
Who we are
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
Kontaktuppgifter
250 Bath Road, SL1 4DX, Berkshire, Storbritannien
- www.ca-autofinance.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service - Thanks Vish!
I had a call with Vish this afternoon and he managed to look into my situation very quickly and came up with a solution to the payment problem I was facing within minutes. He was very helpful, giving me all the information I needed and left me assured that everything had been taken care of. I highly recommend doing business with CA Auto Finance UK!
24 augusti 2026
Omdöme utan inbjudan
Svar från CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Super helpful and easy to deal with
Super helpful and easy to deal with, both the online portal and on the phone.
3 augusti 2026
Svar från CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
On the whole found service acceptably…
2026 On the whole found service acceptably quick over the years I have used their finance service. Only dissatisfaction was slow to resolve issue arose towards end of last agreement, when used customer service via telephone route, but did get quick resolve when emailed them in 2025
22 augusti 2026
Svar från CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Professional
Spoke to Khailid. Polite, Proffesional, Explained inDetail as a First time Customer what to expect from CA.
20 augusti 2026
Omdöme utan inbjudan
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Great service
Great service, very helpful. Had no issues with my time using their services. Tara was a massive help
20 augusti 2026
Omdöme utan inbjudan
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Great finance company
Great finance company. No hassle and amazing rates
Would recommend
19 augusti 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
They were very helpful and explained…
They were very helpful and explained everything clearly, good service
19 augusti 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Information requested was quick and…
Information requested was quick and easily obtainable upon speaking to the customer adviser .
10 augusti 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Svar från CA Auto Finance UK
Dear Customer,
We’re sorry to hear about your negative experience you have had.
Thank you for making us aware of this situation.
We appreciate the opportunity to use your feedback to improve our processes.
The CA Auto Finance Team
all good had no problems at all over…
all good had no problems at all over the loan duration.
19 augusti 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Great customer service
Great customer service, staff member Khalid was very polite and helpful and very efficient.
18 augusti 2026
Omdöme utan inbjudan
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
I found CA Auto finance helpful when…
I found CA Auto finance helpful when most needed and thats all that matters to me.
18 augusti 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Communication very good
Communication very good, they contact you to keep you up to date
4 augusti 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Would give -10 stars if I could
Would give -10 stars if I could!
Bought a car on finance in November last year as I was pregnant and needed a suitable car to transport my baby. The car was faulty and I brought it to their concern and I have been battling with them since then. I have now been left with no form of transport for 6+ months with a new born.
The car has timing chain issues and the oil and petrol is mixing with the coolent. They sent a vehicle inspector out to check the car and it was deemed unsafe and faulty at the point of sale, as it was a very short period of time I had it at that point.
They then mixed my claim up with someone elses, which was to do with the central locking and radio. Completely irrelevant to my claim with catastrophic engine failure.
They then went on to gave me a final response letter with no communication with me, stating my claim was void and they wern't going to do anything about it, despite them misshandling my claim with the car dealers solicitor.
I then had to take it to a financial onbudsman which it is still with. The inspector made a decision for them to fix the car. They then went on and asked for more time to look into things on the last day they had to give a response.
My inspector gave them another week to give their response but they didn't even bother.
My claim was then passed onto the final ombudsman stage as they didn't give a response, even after asking for more time.
It was simply a way to drag things out more whilst knowing my situation.
I have been completely let down by this finance company and been put in a vulnerable situation and caused my hardship as I've been unable to get a replacement car due to me having to keep paying for an unusable car while the case has been ongoing.
Customer service are extremely rude and unhelpful.
18 augusti 2026
Omdöme utan inbjudan
Svar från CA Auto Finance UK
Dear Customer,
We’re sorry to hear about your negative experience you have had.
Thank you for making us aware of this situation. I have sent a request to you for your details so we can contact you to resolve this matter.
We look forward to getting this resolved. Best wishes,
The CA Auto Finance Team
Superbike factory
Be dealing with Sonya about the situation around Superbike factory. Couldn't have helped me more if she tried. She fought my corner and got me the outcome I hope for plus a good laugh to talk to on the phone.
18 augusti 2026
Omdöme utan inbjudan
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Customer advise was well explained and…
Customer advise was well explained and nothing was too much trouble. Did everything I wanted to do and helped me through each step with emails.
Very happy.
30 juli 2026
Svar från CA Auto Finance UK
Thank you very much for taking the time to leave such a positive review.
It is always rewarding to hear that we successfully provided the best possible service.
We look forward to the opportunity of working with you again in the future.
Should you have any queries at all, please do not hesitate to get in touch with our team via the link below, and we will be happy to assist you.
Our Customer Care Team: https://www.caautofinance.co.uk/contact-us/
Detta är Trustpilot
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