Great customer interaction and very prompt service . I’ve bought from this company before and know that the wood they supply is the best quality you can buy . Well packaged product and even the delive... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to use website and very prompt delivery. Quality Kiln Dried Logs on a well stacked pallet. Recommend this company 👌
When I initially placed an order there were difficulties with the payment due to problems with my mobile. The company then emailed me to try and resolve this, which I did not expect and was grateful f... Se mer
Företaget har svarat
My go to. Quick delivery, well packaged logs. Helpful delivery driver tried his best to get the pack close to the store. Much appreciated.
Företagsinformation
Skrivet av företaget
Supplier of hardwood firewood, supplying kiln-dried hardwood logs in the UK and Ireland since 2014.
Kontaktuppgifter
3 Crompton street, BL9 0AD, Bury, Storbritannien
- 07716210180
- sales@buyfirewooddirect.co.uk
- www.buyfirewooddirect.co.uk
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
arrived much sooner than expected
Well packaged arrived much sooner than expected, I’m a repeat customer and I’ll be back again.
13 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear John, many thanks for your review — great to hear the packaging and delivery exceeded expectations. We look forward to welcoming you back again!
Easy to order and delivered quickly…
Easy to order and delivered quickly with no issues
13 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Customer, We really appreciate your positive feedback!May our firewood keep you warm through the cold days!
Delivery driver was incredibly helpful
Delivery driver was incredibly helpful. Logs were good, dry though a little bit large for our small fireplace. Delivery took longer than initially indicated. The logs burn really well but very fast
16 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Nick, thank you for your feedback! We’re glad to hear the driver was helpful and the logs were dry and burning well. Our logs are cut slightly rougher to provide a longer burn time and better heat output. We appreciate your comment about the delivery timing and will take it on board.
Delivered really quickly after…
Delivered really quickly after ordering. Good sized and uniform.
5 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Customer, we’re so glad you’re pleased with the service and our firewood. Thank you for sharing!
Excellent service and delivery,and the…
Excellent service and delivery,and the wood burns beautifully.
11 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Mark,thank you so much for your kind words! We’re delighted to hear you’re happy with our firewood and delivery. Stay warm and cosy!
Svar från BUY FIREWOOD DIRECT
Dear Mark, we’re grateful for your kind review and continued trust in us. Enjoy your firewood!
Great service.
Great service.
Prompt delivery.
Always helpful delivery drivers put load exactly where I ask them to. Mixed wood of good quality. Wouldn't go anywhere else.
7 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Jeanne, what a lovely review — thank you! We’re so pleased the delivery drivers were helpful and placed the load exactly where you needed it. Your loyalty truly means a lot to us.
Easy to order online and the delivery…
Easy to order online and the delivery driver phoned me to ask where to put the delivery.
29 december 2025
Svar från BUY FIREWOOD DIRECT
Dear Edward, thanks for your lovely feedback! It’s great to know the whole experience was straightforward and well communicated.
Great logs
yes. good quality. burn slowly and give off great heat. really pleased with them.
4 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Gary, so pleased to hear this — thank you! We’re glad the logs are delivering great heat and a slow, steady burn.
Excellent service
Excellent service right through from purchase to delivery. First class - wouldn’t use anyone else now.
4 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Philip, thank you for your support and trust — we’re so pleased you were happy with everything from purchase to delivery. Look forward to serving you again!
Svar från BUY FIREWOOD DIRECT
Dear Peter, thank you so much! We’re really glad we could help — even at the end of the week. We truly appreciate your kind words!
Great online seller
Great online seller. Very prompt delivery. High quality logs that burn well.
2 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Iris, it’s great to know you’re satisfied with our firewood and delivery — thank you for sharing your experience!
The bestttttt they look amazing
The bestttttt they look amazing! And they arrived promptly and properly wrapped to avoid rain thank you!
1 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Samira, such a great review — thank you! We’re glad the weatherproof wrapping made things easier and that you’re pleased with our service and product.
Amazing turn around
Amazing turn around. Easy to order on line and delivered in foir days.
1 januari 2026
Svar från BUY FIREWOOD DIRECT
Dear Tim and Patricia, great to hear everything went smoothly! Thanks for choosing us.
Great Firewood,
Reliable company, never let us down. Walkers de!I very so accomadating.
29 december 2025
Svar från BUY FIREWOOD DIRECT
Dear Carl, thank you so much for your kind words! We’re delighted to hear you’re happy with our company!
Firewood direct
Firewood direct do a absolutly brilliant job ,from ordering to deliveries,spot on,we will be ordering from now on
29 december 2025
Svar från BUY FIREWOOD DIRECT
Dear Christopher, thank you for your support and trust! We’re delighted you were pleased with every step of the process and look forward to serving you again. Stay warm and cosy!
Top quality product and service.
16 december 2025
Svar från BUY FIREWOOD DIRECT
Dear Mark, thank you! It’s wonderful to know you had a great experience with us.
We have not received any wood
We have not received any wood, nor any communication since we ordered!
29 december 2025
Svar från BUY FIREWOOD DIRECT
Dear Customer. The statement in this review is factually incorrect.
The logs have been delivered, as confirmed by the customer, and there was ongoing communication throughout the process.
Despite significant delivery challenges and adverse weather conditions, we did everything possible to ensure the order was delivered rather than cancelled.
We fully respect feedback regarding the delivery experience, but kindly ask that reviews accurately reflect the facts.
Fantastic experience with the delivery…
Fantastic experience with the delivery service! The logs showed up right on time, and the driver placed them exactly where I requested. Although it would have been helpful to know the delivery window in advance to adjust my schedule, it worked out since they arrived at the end of the time frame, and I was home in time.
29 december 2025
Omdöme utan inbjudan
Svar från BUY FIREWOOD DIRECT
Dear Terry, thank you so much for your lovely feedback! We’re delighted the delivery arrived on time and the driver could place the logs exactly where you wanted. We also really appreciate your comment about the delivery window and will use this to improve our communication. Glad it all worked out in the end!
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