Super friendly, helpful and genuinly want to get the best products for you. No pushy sales and feel like you spend time talking and finding exactly what you need. Amazing customer service start to fin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was very easy to use products turned up un damaged and where delivered on time 🤗 Even though I put the wrong postcode on the delivery address they emailed me saying that it was incorrect an... Se mer
Exceptional service purchased a Rubi tile cutter ( which arrived on date specified which was nice) but the icing on the cake as far as service goes the above item that I had purchased was missing a... Se mer
Needed a new desk-light for my reorganised 'study'. Received my well-packaged unit very quickly, so very happy. The touch control on the Daylight Luminos LED Lamp is really useful, as is the long-re... Se mer
Företagsinformation
- Verktygsbutik
- också i
- Butik med hårdvara och tillbehör
- Butik med skinnvaror
- Järnhandel
- Leverantör av byggnadsmaterial
- Verktygsgrossist
Skrivet av företaget
At Buy Brand Tools, we're dedicated to supplying professional tradespeople and serious DIYers with high-quality tools from the brands they know and trust. We specialise in tiling, construction and trade equipment, offering competitive prices, fast delivery and knowledgeable customer support. Our range includes leading manufacturers such as Rubi, Connell of Sheffield, Protimeter, Richter, Nedo, Genesis, Vogel, Bahco, Stabila and many more. Whether you're looking for tile cutters, diamond blades, suction lifters, precise measuring tools, personal protective equipment, levelling systems or specialist accessories, we carefully select products that deliver proven performance and reliability on site. As an authorised stockist for our brands, you can buy with confidence knowing you're receiving genuine products backed by full manufacturer warranties. We also work closely with our suppliers to bring customers the latest product innovations, exclusive promotions and excellent value across our ranges. Customer service is at the heart of everything we do. Our experienced team is always happy to help with product advice, technical questions and after-sales support, ensuring you choose the right tools for the job. We understand how important reliability is, so we aim to dispatch orders quickly and keep customers informed every step of the way. We're proud that many of our customers return to us time and again, and their feedback continues to help us improve. If you've shopped with Buy Brand Tools, we'd love to hear about your experience. Your Trustpilot review helps other customers buy with confidence and helps us continue providing the service and products that tradespeople across the UK rely on.
Free UK next day delivery on orders over £200 (+VAT)
Skrivet av företaget
- Service you can trust!
- Order by 2.25pm (Monday-Friday) to recieve your order the next working day. Before 1pm and Saturday delivery also available.
Kontaktuppgifter
9 Meadowbrook Park, S20 3PJ, Sheffield, Storbritannien
- 0114 251 3535
- sales@buybrandtools.com
- www.buybrandtools.com
4,8
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Communication from the company and…
Communication from the company and their prompt responses to queries.
6 augusti 2026
Scott was brilliant went out of his way…
Scott was brilliant went out of his way to help me big time.. highly recommend this company very professional and very friendly. Thank you again for all your help and quick response.
5 augusti 2026
Great range of products including a…
Great range of products including a large selection of Rubi tools, knowledgeable staff members and great prices
29 juli 2026
Prompt no nonsense approach to issues…
Prompt no nonsense approach to issues with order , fast delivery, excelent company to deal with
28 juli 2026
The delivery was fast
The delivery was fast. When the product was faulty, they gave me a complete refund. Very helpful customer service.
28 juli 2026
The tool is brought was meant to arrive…
The tool is brought was meant to arrive on pre 1pm delivery which i paid for. I was told it was delivered between 6.30 and 7.30pm. I changed the day for a pre 10.30am delivery. But it still arrived at 6.30 to 7.30pm. Only good thing was I got a refund of money.
28 juli 2026
All good
All good, my order arrived in good time and good order. Nothing more needs saying.
Thanks BBT.
27 juli 2026
Omdöme utan inbjudan
Best knife and garden tool sharpeners I’ve tried
Great choice of tools,easy ordering process and prompt dispatch and delivery.
I’m very pleased with effectiveness of both sharpeners which are easy to use and come with have a lifetime guarantee
9 juli 2026
Exceptional service purchased a Rubi…
Exceptional service purchased a Rubi tile cutter ( which arrived on date specified which was nice) but the icing on the cake as far as service goes the above item that I had purchased was missing a cutting wheel.emailed customer service whom replied same day to let me know a replacement cutting wheel would be in the post for next day and so it was.can’t fault that for excellent service.
Highly recommend on that basis alone.( tile cutter is top level too)
8 juli 2026
No show on the delivery
I’ve got to say that the item itself is great, great quality not bad price. The thing is they cocked the delivery up! I had a notification from the courier that the order had been delivered but the item (lawn edging shears) were missing from our address. To cut a very long story short the warehouse had put the wrong address number on the delivery note and when I first rang the girl on the phone admitted to it. However when I rang back to have a little rant ( it was very hot) the guy who answered could not have been less interested. So it’s 3 stars fromme
7 juli 2026
Svar från Buy Brand Tools
Hi Peter,
Thanks for your feedback.
It was myself that you spoke to about this. If I can recall it was about the courier that had delivered this your neighbour across the street and left it unsigned for behind a caravan? I am sorry if I gave you the impression that I was disinterested. I can assure you that's far from the case. I feel the same frustration as if it was my own personal item being delivered to myself. I can only apologise for the warehouse selecting the incorrect address when they created the label, that's on us and sadly a mistake. We keep records of errors so if it was common, we can be proactive on preventing this happening again. With the DX issue, I do not stand for drivers leaving goods unattended, even if they think they're doing the right thing. They don't know how much an item is worth and things can be easily stolen. I have a spreadsheet logging delivery issues and report this to our rep. Sorry again for the hassle caused with this delivery. If you need anything else, please do get in touch.
Kind regards, Scott
Top secateurs
Fast delivery, just love these secateurs perfect for smaller hands ,and a lot of use. ☺️
6 juli 2026
Keep tracking delivery
The product is perfect but the delivery is not. At warehouse they put no.9 instead of no.21. How can anyone get those 2 numbers mixed up? So paid for next day delivery but got it 2 days later . Had to ring up to sort it.
2 juli 2026
Svar från Buy Brand Tools
Hi Margaret, Thank you for giving us a review. I am so sorry that we'd sent this to the wrong address! Like you said, unsure how the warehouse has managed to input number 9 instead of 21. We make note of discrepancies/mistakes (they sadly can happen) so if this was common, we can be proactive on the matter. Sorry once again for the hassle this has caused you and thanks for letting us know. Kind regards, Scott
Great service would recommend
2 juli 2026
My first purchase with Buy Brand Tools…
My first purchase with Buy Brand Tools and it was a faultless experience
I actually bought a Rubi Scraper Tile Grout Remover to re-grout my porcelaine patio.
I was undecided at first as the tool is not cheap but it was so effective and quick it saved a lot of time and effort.
I have no regrets about the purchase!
1 juli 2026
Great price and quick delivery 👍🏻
29 juni 2026
Going the extra mile…
The lady I spoke to about an urgent requirement demonstrated great product knowledge, a clear understanding of her companies internal systems and the flexibility required to help me out. She went the ‘extra mile’ and delivered fantastic customer service! Thank you!!!
26 juni 2026
Great buying experience
Great buying experience. Item was as described, easy purchase process and delivered quickly.
8 juni 2026
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