Super friendly, helpful and genuinly want to get the best products for you. No pushy sales and feel like you spend time talking and finding exactly what you need. Amazing customer service start to fin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was very easy to use products turned up un damaged and where delivered on time 🤗 Even though I put the wrong postcode on the delivery address they emailed me saying that it was incorrect an... Se mer
Exceptional service purchased a Rubi tile cutter ( which arrived on date specified which was nice) but the icing on the cake as far as service goes the above item that I had purchased was missing a... Se mer
Needed a new desk-light for my reorganised 'study'. Received my well-packaged unit very quickly, so very happy. The touch control on the Daylight Luminos LED Lamp is really useful, as is the long-re... Se mer
Företagsinformation
- Verktygsbutik
- också i
- Butik med hårdvara och tillbehör
- Butik med skinnvaror
- Järnhandel
- Leverantör av byggnadsmaterial
- Verktygsgrossist
Skrivet av företaget
At Buy Brand Tools, we're dedicated to supplying professional tradespeople and serious DIYers with high-quality tools from the brands they know and trust. We specialise in tiling, construction and trade equipment, offering competitive prices, fast delivery and knowledgeable customer support. Our range includes leading manufacturers such as Rubi, Connell of Sheffield, Protimeter, Richter, Nedo, Genesis, Vogel, Bahco, Stabila and many more. Whether you're looking for tile cutters, diamond blades, suction lifters, precise measuring tools, personal protective equipment, levelling systems or specialist accessories, we carefully select products that deliver proven performance and reliability on site. As an authorised stockist for our brands, you can buy with confidence knowing you're receiving genuine products backed by full manufacturer warranties. We also work closely with our suppliers to bring customers the latest product innovations, exclusive promotions and excellent value across our ranges. Customer service is at the heart of everything we do. Our experienced team is always happy to help with product advice, technical questions and after-sales support, ensuring you choose the right tools for the job. We understand how important reliability is, so we aim to dispatch orders quickly and keep customers informed every step of the way. We're proud that many of our customers return to us time and again, and their feedback continues to help us improve. If you've shopped with Buy Brand Tools, we'd love to hear about your experience. Your Trustpilot review helps other customers buy with confidence and helps us continue providing the service and products that tradespeople across the UK rely on.
Free UK next day delivery on orders over £200 (+VAT)
Skrivet av företaget
- Service you can trust!
- Order by 2.25pm (Monday-Friday) to recieve your order the next working day. Before 1pm and Saturday delivery also available.
Kontaktuppgifter
9 Meadowbrook Park, S20 3PJ, Sheffield, Storbritannien
- 0114 251 3535
- sales@buybrandtools.com
- www.buybrandtools.com
4,8
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super friendly and helpful
Super friendly, helpful and genuinly want to get the best products for you. No pushy sales and feel like you spend time talking and finding exactly what you need. Amazing customer service start to finish. Brilliant communication
30 september 2026
I bought a £1500 wet tile cutter a week…
I bought a £1500 wet tile cutter a week ago from Buy Brand Tools.
After setup I tried cutting some 20mm limestone. The cuts were horrendous, we tried trouble shooting from online resources and wasted 2 slabs at £60. We contacted the company who said it’s a blade issue. £50 later I fit the new blade and the cuts were even worse. We can cut the same limestone with minimal difficult by hand and no vibration issue.
3 days of trying to get in contact with their reps at Rubi and I’m still no closer to a resolution. Buy Brand Tools aren’t taking any responsibility, saying it’s now a used machine (how would I know it’s faulty without using it?).
Now I’m being passed around between 2 companies who don’t have an answer whilst a £1500 machine I don’t want and doesn’t work like described is sat in my work container.
23 september 2026
Omdöme utan inbjudan
Svar från Buy Brand Tools
Morning Joe,
Sorry again for the ongoing issue.
We are still lead to believe this is a blade issue, not a problem with the cutter itself. If the machine is faulty, then you are certainly within your rights to return/exchange the machine but we need to prove this first. This is why we've had to arrange for Rubi to come and pay you a visit to see how you are using the cutter, what blade you're using and see the performance of the machine. I've spoken with the Rubi rep and he's booked in to pay you a visit and we'll find out what's happening. Sorry again for the time taken to resolve this and for all the hassle this has caused you.
Kind regards,
Scott
Ordering was very easy to use products…
Ordering was very easy to use products turned up un damaged and where delivered on time 🤗
Even though I put the wrong postcode on the delivery address they emailed me saying that it was incorrect and asked me for the correct postcode so that is what you call good customer service
15 september 2026
Best price I could find
Best price I could find, super quick d delivery and well packaged. Will be using again. Thank you!
19 september 2026
Omdöme utan inbjudan
Very easy and confident.
Very easy and confident.
Fast and very satisfying.
I highly recommend this guys.
14 september 2026
Quality tools delivered on time with no…
Quality tools delivered on time with no fuss, what more can you ask for, will definitely use them again.
9 september 2026
Great value and top quality chisels
Great value and top quality chisels. And great saws too. Good communication and promptly delivered in secure packaging.
1 september 2026
I have ordered a few times from Buy…
I have ordered a few times from Buy Brand Tools and communication and quick delivery have always been top notch.
2 september 2026
I payed for next day delivery,It never…
I payed for next day delivery,It never comes. I waited the next at home nothing, then I email about it to hear it at the neighbors at 28 that I don't even know. So I still haven't received the package as yet.
1 september 2026
Svar från Buy Brand Tools
Sorry about the delay with your order. The couriers are permitted to leave with a neighbour if you're not at home. The driver has left it at number 28. If you are unable to go to this address to pick this up, let us know and I shall see if DX can pick this up and re-deliver.
Kind regards, Scott
This was my first order from Buy Brand…
This was my first order from Buy Brand Tools, and I couldn’t be more impressed. Scott was extremely helpful, professional and knowledgeable, and dealt with my queries promptly and efficiently.
The pricing was very competitive, and my order was delivered incredibly quickly. It’s refreshing to receive such excellent customer service from start to finish.
I’m very impressed with Buy Brand Tools and will definitely be buying from them again. Highly recommended!
24 augusti 2026
Omdöme utan inbjudan
Great experience
Great experience, found a product i had been searching for, great comms. would use again
4 augusti 2026
Was great kept me informed and was…
Was great kept me informed and was great to work with
14 augusti 2026
Very good service and very reasonable…
Very good service and very reasonable prices for quality tools
12 augusti 2026
Ordered on a Saturday.and items with me…
Ordered on a Saturday.and items with me on tuesday
10 augusti 2026
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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