My parcel arrived today 27-08-2026.For a Dwealt planer 18v DCP580N + Tool bag, Via B&Q .Had no issues with courier and no problems with dewalt planer , just the tool bag they sent ,an alternative bag... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
My parcel arrived today 27-08-2026.For a Dwealt planer 18v DCP580N + Tool bag, Via B&Q .Had no issues with courier and no problems with dewalt planer , just the tool bag they sent ,an alternative bag... Se mer
Företaget har svarat
Placed an order mid-day on Saturday. Today, Tuesday noon, the order has not been dispatched yet. If I had known about the slow delivery, I would have ordered somewhere else. added after reply from... Se mer
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Great company and quality products. I first started buying from them on their ebay account a few years back but only recently started to purchase more of their tools and I have been so happy with the... Se mer
Website quick and easy to navigate, trouble free checkout with a choice of payment methods. Choice of delivery options, including very low cost next day on my particular item. Good communications when... Se mer
Buyaparcel are a provider of top quality brands of hand and power tools, plumbing, bathroom and garden products. Formed as a separate entity in 2007, the company has routes in the town of Lowestoft going back to 1978. Godfreys IT Ltd trading as Buyaparcel has its eCommerce website, where customers can order and pay by credit and debit card, AmazonPay or PayPal. In addition we have a local trade counter in Lowestoft that is open to retail customers. Operating from Lowestoft with 40,000 square foot of stock space, Godfreys IT is a multimillion pound organisation that employs 37 people. Where possible Buyaparcel sources product direct from the manufacturer or an approved wholesaler. Most product is available for next day delivery to UK customers.
3-7 Pinbush Road, NR33 7NL, Lowestoft, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No existent customer service have rang for 2 days at least 6 times a day ! Says press 1 , but literally no ring , answer , need to return
Super fast, great comms, good quality tool at a good price. What else do you want?
Company is great to deal with. Always spot on products at great value. Wide range of amazing tools for everyone
Very helpful and quick delivery
Very happy with purchase
Quick delivery kept in contact all the time of purchase
Great company to buy from. The staff including at top management are nice and honest. Shoutout to Liam and Mike!
Excellent service and really fast delivery. Shopped around for what I needed and buyaparcel were by and far the cheapest without compromising the quality. Will definitely use them again as I have for many years.
Bought a refurbished brushcutter.
Good price.
Four securing screws missing from the packaging, but not a deal breaker
Everything.Supposedly next day delivery,took 3 days!!Secondly the variant of the tool i ordered was not what I received. Ordered the brushless,slimline DTM53Z and you sent me the cheaperDTM51Z which isn't slimline or brushless.

Svar från Buyaparcel
Good description, fits perfectly
Fast delivery
Excellent price

Svar från Buyaparcel
The website was easy to navigate and my product came really fast as well. Was well packed so came in perfect condition as well.
The item arrived well packaged. Very pleased with both the quality and the price.
I purchased a Scalemaster Softline SL-Twin Tank Non-Electric Water Softener from Buyaparcel for £845.49. The product arrived last week, and I arranged and paid for a qualified plumber to attend specifically to install it.
Unfortunately, when the packaging was opened, it became apparent that the essential installation components were missing.
My wife contacted Buyaparcel while the plumber was still at our property. We were told this was apparently a manufacturing issue and were offered a free return of the product. While I appreciate the offer of a return, I don't think this adequately addresses the inconvenience and expense caused by supplying an incomplete product.
I had already paid for a plumber to attend, only to discover that the water softener couldn't be installed. To avoid the hassle of returning an £845 product, arranging another installation and facing further delays, I have now had to purchase a Scalemaster installation kit for a further £97.55.
I am also particularly concerned that, after looking at other online reviews, there appear to be reports of customers experiencing similar issues with missing components. If this is a known or recurring problem, I would have expected Buyaparcel to have taken steps to ensure the product was complete before dispatch.
What makes the situation even more disappointing is the complete lack of customer service since raising my complaint. Despite sending numerous emails to Buyaparcel's customer service team, nobody has bothered to respond or provide any meaningful update. I have been left chasing them repeatedly despite having paid £845.49 for a product that arrived incomplete.
I have asked Buyaparcel to reimburse the £97.55 installation kit and the cost of the plumber's wasted attendance, as these costs have arisen directly from receiving an incomplete product. So far, however, I have received no response.
For an £845.49 purchase, I expected much better. The product should have arrived complete and ready to install. Instead, I've been left with additional expense, inconvenience, wasted time and, most frustratingly, a complete lack of communication from Buyaparcel.
Very disappointing experience. I would strongly recommend checking the contents of any product from Buyaparcel immediately upon delivery rather than assuming it is complete.
Brilliant service. Kept in communication throughout the whole process. Shipped very quickly and delivered next day after shipping. Great price. Can't recommend enough.
Excellent service, great price and next day delivery 👍 will use again .
Very happy with my purchase, a genuine Makita battery replacement at a reasonable price. Arrived on time, although I didn't get any order/tracking updates which would have been nice. Would definitely use them again.
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