Once again superb service from Brayleys Wolverhampton. I was greeted by Jat who ran through using the E peddle for me again.it was lovely to be remembered. Then Vanessa and took over and was incredi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... Se mer
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The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... Se mer
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Ever since it changed hands from Westway, the personal touch has vanished. The layout is awful, no privacy at all when trying to talk to salesmen.Being a Motability customer who ordered a car Ariya,... Se mer
Företagsinformation
Skrivet av företaget
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Kontaktuppgifter
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, Storbritannien
- 01902219603
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Excellent customer service. Quick and easy check in. Staff polite as always.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
I went to Brayley Nissan Wolverhampton…
I went to Brayley Nissan Wolverhampton for a car service. From the very beginning, I was met with friendly and professional customer care. I also received a video link showing the service being carried out, which I really appreciated. I highly recommend this place — I’ll be happy to return next year.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Welcoming environment
Welcoming environment, friendly people and excellent communication at all times.
Vanessa Ashford (Service Department, W’ton Branch) was very helpful and attentive to detail in making sure nothing was overlooked and I was happy to proceed at every stage, prioritising the necessary service, repairs, MOT into a schedule that enabled my ability to remain mobile with as little disruption as possible.
Great Service, I would recommend this Dealer 👍🏻👍🏻👍🏻

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Really felt valued

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
False commitments/Bad customer service.
I went for an X-Trail after reserving it online, based on assurances from the first agent. The commitment was that all MOT advisories would be sorted before the sale. However, the fresh MOT revealed eight more advisories. Each time, a new agent deals with me, and they don't seem genuinely interested in customer service. I asked for the 100-point check sheet, but they were unwilling to share it. They mentioned the car was checked and ready, but the sales agent didn't know anything about it. Hopefully, they will send me the reservation fee refund soon, as promised within 5 working days. Let's see.
MOT and recall work
From key collection by Stewart to feed back on the work done on the car, was seemless.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Straightforward and simple
Straightforward and simple, no issues or problems or delays. Decent coffee machine and places to sit and wait for the service to be completed

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Very Efficient Service
Able to offer prompt appointment. Great half price MOT offer. Sent itemised list of checks and traffic light system to show how car had fared for each check. Car ready well before estimated time and phone contact made to inform me of this.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Fab was fun and relaxing to talk to he…
Fab was fun and relaxing to talk to he explained everything I asked clearly and very professional can’t say any more. I was very very satisfied many thanks

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Fantastic Service from Brayleys Nissan
I recently dealt with Asha at Brayley's Nissan in Wolverhampton, after seeing an ad for a car on Autotrader. After an initial viewing by a family member on my behalf, Asha was very communicative and helpful throughout the entire process. Being a distant buyer, it comes as a risk to commit to a purchase, however Asha and the team were extremely accomodating and understanding. This was a completely zero-pressure sale, which is reassuring as a buyer and I was provided with every detail for the car, history and any bits to look out for.
I can 100% recommend Brayleys Nissan, and in this case, Asha specifically. It was a very simple process to complete and I'm happy with my purchase.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Ever since it changed hands
Ever since it changed hands from Westway, the personal touch has vanished. The layout is awful, no privacy at all when trying to talk to salesmen.Being a Motability customer who ordered a car Ariya, a week later Nissan removed it from the scheme. Now treated very badly i found out, only because i called the showroom to ask if i could change the colour. Brayley's did not even call Nissan to ask if they'd honor my order. The website is awful a game trying to load car details, then barely no information.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Recommended 👍🏼
⭐️⭐️⭐️⭐️⭐️
Outstanding service from Rowan at Brayleys Nissan Wolverhampton!
From the moment we walked in, Rowan was absolutely brilliant — friendly, patient, and incredibly knowledgeable. He made the whole process of getting my new Nissan Qashqai an absolute pleasure from start to finish. Nothing was too much trouble, and he made sure everything was explained clearly and done with a smile.
I’m over the moon with my new car and so grateful for Rowan’s help — he’s a real credit to Brayleys Nissan Wolverhampton. Highly recommend! 🚗💫🧡 Many Thanks Craig

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Good Experience during Car Purchase.
Generally, i had a good experience at Brayley Nissan Wolverhampton. The staff welcomed us to the showroom, which was clean and welcoming, and were introduced to Asha Babber, to guide us through which vehicle we were interested in, and took 2 test drives to make sure we had chosen the right car for us. Asha explained in detail the paperwork from ordering to collectionof the vehicle, and sorted any minor things we asked about. She explained in great detail the vehicle controls. I am happy with my purchase and the service i received. thanks to all of the staff we met, and in particular Asha.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Ricardo showed me around the car went…
Ricardo showed me around the car went through all documents to part ex my old car was very helpful and polite I was made welcome and looked after
Thankyou will definitely recommend

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Professional people
The enquiry that I had for a car was handled very professionally during this period, the salesman was extremely knowledgeable and helpful in sorting through the paperwork that I requested.

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Staff are very helpfull and you never…
Staff are very helpfull and you never have a problem with there service

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Calm expertise advice with most pressure
It was a very calm easy experience getting the best car for our needs

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Ease of booking kept informed of…
Ease of booking kept informed of progess staff very friendly

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
Warranty Repair
Electric window malfunction on my Qashqai which was still under warranty..
I found customer service and service department polite and professional.Repair carried out so All good .

Svar från Brayleys Cars - Brayley Nissan Wolverhampton
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