I have used BPerfect on a few different occasions over the past few months and I have always found the staff to be incredibly helpful. This morning I needed to contact their customer services in relat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like to thank Deborah in the customer care team for handling my issue. I purchased an Island edit bag in store and upon opening the bag I discovered a product was missing. I contacted the cust... Se mer
Absolutely excellent friendly customer service from Ann. Small query about an order and she emailed promptly and was genuinely lovely and helpful. It’s people like Ann that give customer service a gre... Se mer
Amy at your Enniskillen store. She is a credit to your organisation. I went in today for some advice about foundation. She was very knowledgeable and helpful and listened to what I was wanting to ac... Se mer
Företagsinformation
Skrivet av företaget
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktuppgifter
8 Enterprise Crescent, BT28 2BP, Lisburn, Storbritannien
- www.bperfectcosmetics.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered from BPerfect a number of times…
Ordered from BPerfect a number of times as well as buying in-store. Customer care is always excellent.
Very speedy response
Very speedy response. Hopefully the replacement will arrive soon. Robyn from Customer Service was extremely pleasant and efficient.
Hi Ann from customer service was…
Hi Ann from customer service was absolutely brilliant.she dealt with my complaint very well
All sorted within 2 days
Thanks Ann
From Jacinta walsh
Emailed be perfect re a -faulty product…
Emailed be perfect re a -faulty product , A lady called Ann looked after me and its all sorted. My replacement is on the way . I Purchased this product in Dunnes stores, and they would not help me. I went directly to the company Be Perfect, and i am very happy with their service . Look forward to receiving my package later on this week . Customer care staff member Ann was very helpful and came straight back to me . Great service .
Thank you ,
Andrea
Amazing customer service
Had a small issue with my order and sent an email, Ann replied and was very helpful and had the issue resolved straight away. Really good customer service.
Had a problem with royal mail contacted…
Had a problem with royal mail contacted customer service. Ann went above and beyond to help me thanks again.
I got mistakenly got the wrong product…
I got mistakenly got the wrong product and emailed the customer care and they replied promptly to myself. Deborah was very friendly and provided great assistance.
After I ordered wrong shade
After I ordered wrong shade I contacted Customer care. Deborah changed my order very quickly before it was despatched. Brilliant 🤩
Mrs glam X B perfect
Absolutely love B perfect especially the Mrs glam collab. I was adding little bits to my original makeup since it came out now over 5 years I’m fully into b perfect and Mrs glam I love it. Wouldn’t change my makeup brand not a clue what I used before this💋
Brilliant customer service
I had an issue with a missing lid. Deborah was so helpful and efficient. Problem solved in minutes. Highly recommend chroma cover foundation too.
Wrong Item
I bought a bundle and the wrong thing came and I talked to Deborah and she was really good!!! Got my problem sorted all thanks to her.
Great customer service
I must say I find the bperfect team outstanding i order alot from them one particular order I was missing an item and got on to customer care and got onto a lovely lady who fixed the problem immediately great customer service
Deborah from customer care
Deborah from customer care responded to my issue and resolved everything immediately. Very happy with the speed with which she carried out the amendments. Many thanks
Excellent customer service
Excellent customer service, purchased the wrong colour and emailed in a panic to get it changed and a lovely woman Ann assured me she had updated this before they had dispatched it.
I emailed BPerfect due to an error on…
I emailed BPerfect due to an error on my part.. basically I didnt add an item to my order that was free if I bought a full size foundation.
I receive an email first thing this morning from Deborah to say that the item was added to my order by her and will be shipped with it.
Amazing service. Fast. Polite and just a great service. As well as their products being top quality.
Thankyou.
Great Customer Service & prompt…
Great Customer Service & prompt service with Deborah.
Emailed with issue with taning product.
Problem solved without delay.
Thanks Deborah 😊
Great customer service by Deborah i…
Great customer service by Deborah i ordered make up this morning, later i noticed if you ordered my product you would get a free make up brush. On the off chance i emailed team asking would it be possible to get a free brush. Within 10 minutes Deborah emailed to say no problem. Delighted. Many thanks
Customer Support is fantastic
I have placed an order which has arrived with an error when it has been packaged.. (it happens).. however customer service was so speedy and efficient, its being resolved with no issues. Thanks Deborah. Looking forward to trying the product!
Bought mrs glam duo eyebrow pencil and…
Bought mrs glam duo eyebrow pencil and it didn’t look to work but with the help of Deborah it was resolved almost instantly! Great customer service cannot fault them or the products 😊
Deborah was very helpful with…
Deborah was very helpful with correcting an order and colour matching me to send the correct colour(my error in original ordering)
The mascara is THE BEST ive used in a long time so will b using again without a doubt!!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








