I have used BPerfect on a few different occasions over the past few months and I have always found the staff to be incredibly helpful. This morning I needed to contact their customer services in relat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like to thank Deborah in the customer care team for handling my issue. I purchased an Island edit bag in store and upon opening the bag I discovered a product was missing. I contacted the cust... Se mer
Absolutely excellent friendly customer service from Ann. Small query about an order and she emailed promptly and was genuinely lovely and helpful. It’s people like Ann that give customer service a gre... Se mer
Amy at your Enniskillen store. She is a credit to your organisation. I went in today for some advice about foundation. She was very knowledgeable and helpful and listened to what I was wanting to ac... Se mer
Företagsinformation
Skrivet av företaget
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Kontaktuppgifter
8 Enterprise Crescent, BT28 2BP, Lisburn, Storbritannien
- www.bperfectcosmetics.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Something was missing from my order
Something was missing from my order, and it was dealt with very quickly. The girl was called Deborah and she was so helpful and friendly. Would recommend to anyone! Great products and fantastic customer service 👏
Was speaking to Deborah she very kindly…
Was speaking to Deborah she very kindly solved my issue, lovely girl thank you Deborah 😊
Assisted with issue first then…
Assisted with issue first then continued their support in helping me find a solution which I was happy with. Always responded in a professional manner and timely replies.
B perfect is amazing … customer service…
B perfect is amazing … customer service is five star and nothing is ever too much …. Love every product and the staff in stores are so helpful … overall 10/10
Great customer service
Great customer service. Quick resolution for my enquiry. Very helpful. Thanks
I purchased the mascara online
I purchased the mascara online, but when it arrived the brush was broken. I contacted customer service, and Ann quickly assisted me by taking the details and arranging a replacement. Their response was prompt and very helpful—great service overall Thanks to all!
I visited B Perfect today at Glasgow Fort
I visited B Perfect today at Glasgow Fort as I was looking for a new foundation I was met by Gemma who was very welcoming and polite. Nothing was a problem she made me feel very relaxed and listened to what I was looking for. She tried several shades on my skin and never rushed me into a decision for her she wanted me to be happy with my choice. I have always used Estee Lauder however the Matt Chrome is definitely my new foundation going forward. I would highly recommend Gemma to anyone looking for new cosmetics as she takes time to listen and never rushes you into making a decision.
I had a couple of issues with…
I had a couple of issues with deliveries and absent free gifts, I contacted customer service and I found the lady Robyn that I was dealing with was super efficient and solved the issues and sent me out the missing items straight away. She was very helpful and her response time was amazing.
Cathy
I ordered Mrs glam 10’second tan
I ordered Mrs glam 10’second tan. When I opened it I discovered it was green. I emailed customer services and Robyn replaced it. I had the new bottle within days. Very impressed with customer services.
Excellent customer care
I had contacted customer care today regarding a purchase, Robyn who I was dealing with was very helpful and dealt with my issue quickly. I can’t fault the experience I had with bperfect customer care today, the good experience definitely makes want to shop again.
Had a problem with my order and Robyn…
Had a problem with my order and Robyn sorted it very quickly. Very impressed with quick response and support.
Great Customer Care
I absolutely love the product and the brand have amazing customer service. They went above and beyond. Highly recommend.
I had an issue with some of my orders…
I had an issue with some of my orders but I have been put on to a lovely customer service agent named Ann she was so helpful really went out of her way to sort the issue and really listen to what I was saying
again massive thank you to Ann
Went to foxes pharmacy Birr Co.Offaly…
Went to foxes pharmacy Birr Co.Offaly today to get a skin analysis. Linda was absolutely out of this world. Best foundation and concealer match i’ve gotten. Service was outstanding, she was so gentle with me and polite. Would recommend Linda to anyone.
Emailed BP.as my free gift (lip pencil)…
Emailed BP.as my free gift (lip pencil) was faulty. CS representative called Deborah sorted it out and sent me another one. Really pleased with their customer service. Would recommend.
Always great customer service
Always great customer service! Robyn was very helpful today!
Brilliant customer service
I bought some foundation which I should have received a free brush with, unfortunately I didn't receive it. I emailed them and I received an email almost immediately and promised to send the brush. I received it 2 days later. So in my opinion the customer service is brilliant can not fault that kind of service.
Tallaght store
I'm not great with make up had no idea what to put on and how to do it but went to your store in tallaght and Louise was amazing to work with. She done my make up and showed me the process as she was doing it. I left feeling great and a new make up kit. Will definitely be back and will recommend to friends and family. Thanks again Louise
Missing BP parcel..
Missing BP parcel... long story short Deborah is amazing at her job... she has sorted things out in no time at all...thankyou so much Deborah for your patience with me and being so polite and kind...
Popped into bperfect store in…
Popped into bperfect store in Newtownards recently and had a fab make over by Ebony. She advised me on the shades and products which would enhance my skin and boy did she know her stuff. She was bubbly, chatty, knowledgeable and made me feel amazing when I left the store with my new products. Thanks Ebony
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