The testing was handled really well with clear explanation of what the results meant. From there the options available were explained with any questions answered clearly. Overall a good experience.
Plats
Byt platsBoots Opticians, 26-28 Cambridge Street, HG1 1RW Harrogate, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Audiologist new exactly what she was doing, and convinced me to replace my hearing aids for all the right reasons. Her name was Maryam.
The care and attention to detail given by your staff especially Joanne at Harrogate. It is too earlier to offer a view on the product after only 3 days.
Young lady that did my hearing test was pleasant and efficient. She took time to explain clearly the differences in the hearing aids.
Företagsinformation
Skrivet av företaget
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktuppgifter
Boots Opticians, 26-28 Cambridge Street, HG1 1RW, Harrogate, England, Storbritannien
4,1
Bra
32 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rushed and disrespectful
Rushed, rude and no respect.
Firstly appointments cancelled on the day. I do understand people get sick. Rebooked.
On arrival told everyone had gone home. Assured receptionist we had appointments.
I was reprimanded, being asked why I hadn’t bought a Hearing Aid 4 years ago. Interview was rushed and lack of respect throughout. No smile. It felt like I was a nuisance and closing time couldn’t come too soon.
Brief hearing test was conducted by M, far too quickly. Elderly people need a second or two to hear a sound. Finished early.
9 maj 2025
Omdöme utan inbjudan
Svar från Boots Hearingcare - Harrogate
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Very helpful and professional.
Very helpful and professional audiologist. Would use again if the need arose.
11 mars 2025
The visit to boots was very,hearing…
The visit to boots was very,hearing test the same no problems
16 mars 2025
I have had an excellent experience with…
I have had an excellent experience with Joanne, she is very understanding, supportive and nothing was too much trouble. I would have no hesitation recommending Boots/Joanne to my family or friends.
18 december 2024
Joanne was very helpful and informative
16 oktober 2024
Efficient and informative.
24 augusti 2024
Heating test done by pleasant…
Heating test done by pleasant knowledgeable people and on time
1 augusti 2024
Omdöme utan inbjudan
Everything was fine.
1 maj 2024
Overall the experience was very good
Overall the experience was very good, the room could have been bigger as there is so much to store.
12 april 2024
I have been back today to have my…
I have been back today to have my hearing aids tweaked because I wasnt feeling they were beneficial. I have a further appointment in two weeks to have molds fitted. We will see what happens then.
2 april 2024
Great improvement to my hearing
My hearing and the hearing aids themselves were explained to me very Well and I appreciate the difference it has made.
31 januari 2024
Unprofessional
Very short assessment, technician lacked empathy, not at all reassuring and no real explanation about the outcome other than I needed hearing aids- then pushed a price list at me .
End of assessment!
Member of staff standing in the department eating a sandwich, certainly won’t be going back.
20 januari 2024
Omdöme utan inbjudan
Svar från Boots Hearingcare - Harrogate
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Not to be trusted
The main driver for the audiology service at Boots Harrogate is to sell hearing aids. The facilities are, in direct comparison to the NHS very limited and fall far short of the NHS. IMHO if you are concerned about your hearing do not use this company.
31 oktober 2023
Omdöme utan inbjudan
Svar från Boots Hearingcare - Harrogate
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.