boombattlebar.co.uk Omdömen 

We visited Boom Battle Bar Edinburgh for putting, the Christmas brunch and darts, and the whole experience was incredibly disappointing considering we spent over £300.

The problems started with our pre-paid cocktail tree. We were told the payment hadn’t gone through and were asked to pay again, only to discover two incorrect amounts taken from my account.

Although these were eventually refunded, they remained pending for three days, leaving around £150 unavailable in my bank.

Brunch service was even worse. Our table was booked from 3:45–5:30 and in that entire time we received only 2 of the 5 drinks we had already paid for in advance, and no food at all. The food finally arrived at 5:40 – after we were supposed to be at darts and shortly before we had to leave for the theatre. One dish was stone cold, and the rest barely warm.

The remaining 3 drinks from brunch were only brought out during darts, meaning we couldn’t enjoy them properly. We even had to give one away as we had to leave.

When we asked to speak to a manager, suddenly no one was available. Staff wouldn’t listen when we tried to explain our timings or the issues, and there was no sense of accountability. The offered apology (a round of shots) didn’t come close to making up for the chaos.

The activities themselves were fun, but the service was chaotic, slow and dismissive. Overall, extremely disappointing for the price we paid.

Lauren is fabulous, she needs extra stars on her star chart

Great atmosphere, great selection of games and good food! Will be coming back

We did axe throwing here and we had an absolutely amazing time. Caitlin was an amazing instructor she made the game feel extra fun and went the extra mile for us. Will definitely be back!!!

Lily, our server, was an angel. Very friendly and helpful and nothing was too much.
The brunch itself was a bit of a let down but that is no reflection on our server, lily

This was a very well run by Nathan and great experience with a group of friends.

Top notch, very friendly, had a good time, left me wanting more. Call me ❤️

Boom battle bar was great and Charlotte was amazing. She helped us through axe throwing and stayed very patient

Fantastic experience. We started with shuffle board, with great bar snacks and then went onto axe throwing, where Izzy (our instructor for the 1/2 hour) was very sweet, helpful and full of tips. Highly recommend.

Billy was especially helpful!!

Quality night! Really good atmosphere and people working there

Lovely place and great customer service! Food was great

Boom Battle Bar Cambridge . Would not recommend the brunch at all . They want you to pay for it but then get two drinks and a chicken wing . Staff are miserable and rude . Worst brunch I’ve ever been to

James and Trevor were so kind and helpful with the entire night. Absolutely loved it

Amazing customer service. Allowed us to make an amendment on a sensitive matter. They were kind and very understanding considering the time frame.

Thank you

Bella was great serving everyone and smiling all the time , approachable , give her a pay rise

Not a scam but close enough. In Cambridge it’s a classic assembly-line fun-factory where they expect you to sign a 20-pages waiver in 20 seconds. They don’t explain the main regulations, like the rule of not ordering drinks if you’re at the dark and sad axe-throwing aisle. Well, in other places in London and Berlin you can order drinks and play that game. So, we got our expensive drinks, they were taken away, they gave them back one hour later and refused to replace them with fresh ones. Implied: you are expected to complain and then buy a new one so you spend double, and obviously the guys at the bar are just applying the rules written by some greedy a*****e above them. Not their fault. Explaining, like in other similar establishments, the main content of what you’re about to sign would at least improve the status of this crappy funcery. But not much.

Was a lot of fun. Not a great deal of gluten free food options which was disappointing.

Did the axe throwing last night, it was really funny, our host lizzie was so so nice and definitely made the experience a really fun time.