My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... Se mer
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Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... Se mer
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Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... Se mer
Företaget har svarat
Företagsinformation
- Friluftsaffär
- Butik med activewear-kläder
- Butik för reseffekter
- Försäljare av campingutrustning
- Löparbutik
- Skobutik
Om Blacks - Lincoln
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
233-235 High Street, Unit 1A, LN2 1AT, Lincoln, Storbritannien
- 01522 305730
4,8
Utmärkt
345 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Today I was served by Nicole at the…
Today I was served by Nicole at the Lincoln store. I was buying hiking boots for my son. Nicole was polite and informative. It was a pleasure to be served by Nicole and I'd certainly recommend the Lincoln store.
5 augusti 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Outstanding customer service
Outstanding customer service. The original item was still new but it was actually faulty. I was given a replacement without any fuss - I had a pic of the transaction but no receipt so I'm really pleased and very grateful that it was sorted so easily. Thank you!
7 juli 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Amazing service
Amazing service, very helpful and friendly. Highly recommend!
6 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Great customer experience
Came in for a new rucksack as my 65l was too small, was served by a lady called Jenny. She was super helpful and shared some of her own experiences which helped choose the new bag. All in all very happy with my purchase and experience. Jenny was a credit to your team!
6 juni 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Very knowledgeable staff
Was looking for walking shoes but have issues with achilles tendons and was helped by a very knowledgeable lady called Jess. It makes a refreshing change to find a shop with someone who knew her stuff on the products and was able to provide some good advice on what to get. Thanks Jess
31 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Good value and great service from William.
We’ve been looking for an air tent at a good price all season so really pleased to find the Eurohike Air 400 on offer in Blacks in Lincoln City Centre
And particularly pleased to be served by William who very kindly offered to carry it back to my car on the Brayford. Thank you William
14 maj 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Will
Will, helped with my purchase of Merrell walking shoes,and had a good understanding of the product
15 april 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Svar från Blacks - Lincoln
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Ordered Campervan awning the 24 hours…
Ordered Campervan awning the 24 hours later to be told you have not got any stock.Not happy at all
6 mars 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us
Thanks again for your time,
Blacks Customer Care Team
Excellent
Excellent, positive, helpful service while buying shoelaces from William
19 februari 2025
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Blacks lincoln
The lady called Jess in Lincoln was lovely very helpful she knew what I needed gave me some options
12 januari 2025
Omdöme utan inbjudan
Walking boots
Recently visited the Lincoln store to purchase walking boots for our children for DofE. Tom was excellent, very patient and knowledgeable. After spending almost an hour trying on various boots, we came away with suitably fitting boots for our boys.
12 januari 2025
Omdöme utan inbjudan
Great advice
I was introduced to Tom in the footwear department. I had an idea of what I wanted and he was very helpful. He guided me to the correct brand for a more suitable fit for my wider feet (Merrell Moab 3). I have been wearing them for a week now for a charity walk I am doing. Safe to say they are superb. Top marks Tom
4 januari 2025
Omdöme utan inbjudan
Great experience with staff at hand
Great experience with staff at hand, good sales deals as well
1 januari 2025
Omdöme utan inbjudan
Was looking for some gloves and Natalia…
Was looking for some gloves and Natalia gave me some very good recommendations.
Nice and friendly environment and a great service all round
27 november 2024
Omdöme utan inbjudan
Svar från Blacks - Lincoln
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
***** star service
Great service thanks ordered a isle of wight map and was a speedy delivery excellent 👌
21 november 2024
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Great service
I went in for some shoes today and was served by jenny, she was very knowledgeable and helped me find the perfect pair 😁
5 november 2024
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Great staff
My brother and I visited the Lincoln store. There was a young lady working upstairs and she did a fantastic job helping me choose a pair of shoes. She was super patient and had lots of useful details and advice to share. I didn’t catch her name.
27 oktober 2024
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Excellent Staff
The staff team at Lincoln Blacks were fantastic at their jobs. I was served by Nicole and Logan and they helped me fullfil my every need!
20 oktober 2024
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
This store has a great product range
This store has a great product range, the prices are always very competitive. Last of all the staff are very friendly and professional.
4 oktober 2024
Omdöme utan inbjudan
Svar från Blacks - Lincoln
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Detta är Trustpilot
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